I guess for the price you can't complain much. The machine: a) Very limited. I'm not that tall (5'8"), and I can barely do biceps because the weights reach their limit (bump) right before you get to the desired point. I opted to do biceps kneeling in order to have more freedom. b) I have to do the back exercises facing backwards. Otherwise, if you sit facing forward, your arms will bump into the side arms of the machine. c) Doing back exercises using the middle cord (above the seat) is also very limited. I literally can't do that exercise in this machine. Assembly: Not terrible, but they can do better. It can get a bit confusing at times. This is for those who, like me, hate gyms and would rather have an OK machine at home to at least do some basic workouts. If you are very serious about weight lifting, you might want to get a more expensive machine.

I bought this today from Sam's Club. The Club Associates were too busy to help me load it. Another customer helped me get the very heavy box on a flatbed cart. I did Scan and Go. The Associate at the door just waived me out the door. When I got home I realized that i only had box one of three. I called the customer help desk they said there were supposed to be three box's, come back. The door check out person was supposed to check on that. I went back 10 miles, got box two and three. An associate counted the box's in the sales display. I was not the only customer to only take home box one of three. Yes, partially my fault, but.

Do not count on the delivery date the Club tells you. Speak to the actual delivery team, they are helpful and provide accurate info. As for the equipment, be ready to take your time putting it together. Lots of pieces and parts but the directions and the way they package the little pieces is the best I’ve seen. Super easy to follow the steps. Haven’t used it but to test working and everything seems very sturdy and will hold up. Well built.

I am unable to rate the actual unit as it hasn't even been delivered to me after having placed the order back on Nov 6th. Apparently the freight company that Sam's Club decided to use is on backlog and still shipping for October. I contacted Sam's Club last week and at the time the gym unit hadn't even been picked up my Pilot. I would have expected that they would have selected a more reliable freight company if customer satisfaction really mattered to them. Just contacted Pilot this morning and due to the backlog, I wouldn't expect my delivery until mid December. Disappointed to say the least.

Please take my advice. Do not order this online. After taking a day off work to receive it, the shipment never arrived. The next day I received a call to “schedule delivery”, after having received multiple emails confirming the delivery date as a the day that I stayed home from work. I returned the call to the driver. No answer and no voicemail set up. I called again and again. No answer and each call was declined. So, I texted. The delivery company read the text and ignored it. I arrived home from work to find the shipment DUMPED in my driveway, broken, spilling out everywhere, and missing the two smaller boxes. The delivery was supposed to be signature required. Had I been home, I would have refused delivery due to the damages and missing boxes. Now I have to wait for Sam’s to pick up the shambles of the shipment in order to get a refund. Sam’s if you read these reviews, please DO BETTER! Hire only reputable delivery services. The cost savings from hiring cut-rate delivery carriers will only serve to alienate more customers like myself. This was my first and last online large order purchase from Sam’s!

Purchased for my grandson (14) for Christmas. Instructions are a little overwhelming as they label every bolt and washer in the pictures. There is a you tube video from the company that is helpful to watch. Hardware is nicely packaged and labeled. Parts are not labeled. I took some extra time and labeled them all with a pad of post it notes. Made assembly much smoother. The pulley system requires concentration. i had to send everyone out of the room. Took me (63 yo female) about 6 hrs total over 2 days. Footprint is about 6' x 4' which is why i chose this unit. It doesn't take up his whole room. Amount of weight wont last him forever but all in all we are pleased with this unit.

We ordered, it was shipped, then lost, then re-shipped and it took a month to get. Then putting it together, the instructions were absolutely horrible! Thank God I am good with schematics. None of the items were numbers but the bolts ect. Took us forever to put together and had missing washers, and nuts, had to look through our tool boxes. It was absolutely absurd how this was. It's put together now, BUT I wouldn't recommend this, and for many reasons!

So far it’s pretty dope! Strong, sturdy, and pretty simple to put together if you organize your parts beforehand. Took a little while but it’s worth it! I don’t know what part %2339 goes to, but it is what it is. Very functional, and the various exercises make it easy for you to get a solid workout in! This app isn’t allowing me to upload photos, so….you’ll just have to take my word on it!

We bought this on sale in the store and just finished putting it together. We had read reviews that said it was very difficult to assemble and were dreading it, but it was actually pretty simple. It took us about five hours (we're slow). Our suggestions: 1. While one person could put it together, it is definitely easier with two. 2. The allen wrenches/hex keys are included but you also need an adjustable wrench. Better yet, a socket wrench with a 5/8" socket and one smaller (sorry, I can't remember the size). 3. There are no written directions but the diagrams are very good; study them closely, take your time, and do things in the order they tell you to. Pay attention to the drawing of the wrench and hex key on each page -- if there is a diagonal line through it it means don't fully tighten the bolt yet. Otherwise, you can. 4. All the fasteners came separated and labeled/numbered, attached to three sheets of cardboard. You need scissors or a utility knife to cut the plastic holding them in place. Each step of assembly shows you what fasteners you will need for that step. At each step I put only the necessary fasteners in a bowl, leaving the rest attached to the card. ***For some weird reason one bolt, two washers and a nut were loose in the bottom of the box; I think they fell out of one of the bags. I set them aside and ultimately they were used towards the end of assembly on the end of the lower cable. Check your box and all the bags. 5. The only tricky part was installing the cables and some of the pulley wheels. Look ahead a page or two and also look at the pictures on the box and it will make sense. Make sure the cables are on the wheels. That's it. I just tried it out and so far it seems great; hopefully, it will hold up. I'm female, 5'4" and it looks like I will be able to use everything. I had wanted a home gym for a long time but space was an issue; this one doesn't take up a lot of space. I'll re-review it if something goes wrong but for now, I'm happy with my purchase.

This set up is amazing. Easy enough to build it with one person until it came to pullies and cables and then the instructions looked more like a science experiment gone wrong. Thankful that an engineer took total control at that point. Check that every part is there before you start. It makes it a lot easier to build knowing what you are looking for. Between the two booklets, you can run back and forth between the two to get pictures and names of each part. For less than $400 bucks with tax this is a bargain. It will serve it's purpose which is to get some strength training and build some muscle tone for a 61 year old 107 lb female with a bum (not so dominant anymore) arm. Not sure if a 6 ft plus male would be as happy.