Great Product

We purchased this vacuum # 3 in an attempt to find a good hardwood floor machine with pet hair (Golden Retriever). Pro's: 1. Has an outstanding l o n g cord 2. The dual rough/smooth bearer bar works great on the long and short dog hair from our 2 muts 3. Easy to dump the basket and clean the filters 4. The handle / hose releases with the push of a button and allows you to spot clean (baseboards) easily 5. When you stand it upright - it automatically turns off the beater bar Cons: 1. This is a cord grabber - especially it's own ! It cleans great and that same tenacity includes all cords lol 2. You have to USE it - it doesn't clean all by itself.. Ha Ha Ha. overall it's the best machine I've tried for pet hair / hard floors and short pile small rugs (has a rug setting) I highly recommend it. Hopefully Shark will support this product long into the future !

This is a great vacuum so far. It has great suction for picking up dog hair but keep an eye on the rollers. They still get hair wrapped around them! I've cleaned mine twice so far after only a week of owning the vacuum. I'm hoping my old Hoover just wasn't picking the hair up and with use of the new shark, the hair will start to dissipate in time. I have 2 English Springer Spaniels with long coat so the shark is needed! Pic attached to show rollers. It does not self clean. But I would say the suction power is the best I've had.

I like this vacuum, with the exception of the attachment and the ability to bypass the body of thr vaccum and connect the handle to the motorized head. The vacuum comes with a rotating brush head attachment but that is only powered by the suction of the vacuum and bogs down when you try to vacuum carpeted stairs. So the only way to truly get your stairs deeply cleaned is by taking the vacuum itself and lifting it onto each step and vacuuming it. This is an awkward and heavy way to do this but it seems to be the only way to really get in there. The attachments do not include a brush tool which in my opinion should've been standard and the under appliance tool should've been included as an extra bonus. Overall the vacuum cleans very well on rugs—low and shag and then bare floors by disengaging the beater bar. Another thing that's sort of wonky is emptying the dust cup. You have to empty from the bottom and then from the top because stuff gets into the cup up top.

We just bought this on 9/14/19 and yesterday we go to vacuum the floors, turn on do bare floors setting then go to carpets turn on that setting but no rollers moving. check if red light on or flashing, nope not even green. no rollups on roll, hopefully Shark can get this thing working or returned it will be

I have a Shark vacuum, which is about five years old, and I thought it still had all the power I needed to get the carpets and floors clean. I mean, the canister was still getting full of dog fur and other stuff that comes with living in a house; I just wished it did a better job on our vinyl floors. Even though I was not looking for a new vacuum, I saw that Sam's had this one a hundred dollars off their regular price, so I did some research to see if it was worth the investment. I found one great review after another, so I thought I would purchase one and see if all these reviews were accurate. After all, I needed the floors as clean as possible for our just starting to crawl five and half-month-old granddaughter whose Mommy brings over to see us every few days or so. It was pretty easy to put together, and I thought I would put it to the test. Now, I had already vacuumed my floors once today with my older Shark, so I did not expect to be as blown away as I was. That carpet in our living room that I thought was clean? The canister filled up twice before I finished with that room. The rug under our table that looked clean was not as clean as I thought. I thought if those rugs are that dirty, I would continue and see how dirty the rest of my "I thought were clean rugs" were. Every rug or carpet that I had already vacuumed that day filled up the canister with stuff my other Shark left behind. The real test was my vinyl floors. We had two cats and a dog, and getting the fur off of those floors is something I find I am always doing. With my old Shark, I would vacuum and then use a cloth mop to get what the vacuum missed. Not with this vacuum. I put the setting on hard floors and found that it got up every piece of fur without fail. The lights on this vacuum make it easy to see where the stuff is; they are very bright. I was so happy that this vacuum was doing such a great job that I vacuumed every floor in our 3800 sq. foot house. Even the stairs are no longer a problem with the detachable canister. If you are looking for a vacuum that takes care of what you need a vacuum to take care of this, one will do the job. I have not used all the attachments so I cannot speak to all of them; the crevice one works great. My only complaints about a Shark are the cord and how it just hangs there and gets in my way all the time and the fact that they tend to tip over if you are not careful. BUT, I can live with those things after seeing how much dirt it got off of my clean floors.

I purchased a shark vacuum model NV835 about a year ago. Worked great at first. Then about a month ago the rollers stopped. No light on, green or red. Called Shark, they said the wand was not engaging and sent a new one. Nothing changed. Called back and was told the part that was needed was no longer covered by warranty, the cleaner nozzle and rollers. Normally this is $90, but they would provide it to us for half off at $45. My last vaccum was Dyson and lasted for 15 years. Decided to try a Shark because of the good reviews. Very disappointed in the quality and durability of this product. When they say the warranty is a 5 year limited warranty, pay attention to the LIMITED part. They cover nothing. If I have to pay $90 every year to keep my vacuum working, I think I'll go back to Dyson.

Worked pretty good for 7 months but roller brush stopped working at 7 months. Warranty claim was a bit of a pain but worst of all Shark Ninja charges you to ship a replacement product that is covered under warranty! Own 2 other older shark products that we are very happy with but will never but shark or Ninja again and recommend you don't either!

It worked great before it died. I expected a vacuum nearly $300 in price would last longer than 1.5 years. Loved the light, suction power, and how long hairs didn't get stuck in the brushroll. But I'm hesitant to buy another one because how short this one lived.

I have 3 dogs and a cat and I needed a vacuum that could keep up with the hair. I felt my old one wasn't doing a good enough job so after a lot of research I decided to buy this one.It is so amazing and easy to use. It really picks up the hair...I cant believe how much hair it picks up every time I vacuum...I never knew my pets shedded that much...I highly recommend!!