I LOVE my new Shark vacuum! I have 2 little doggos who seem to produce their weight in fur balls throughout the house, and this picks up every bit of it, with NO hair wrap around the rollers. It makes such a difference not having to get the scissors out to clean the brushroll every time! After having a Dyson years ago and not being too satisfied (especially for the $$$) I became a fan of Shark and have probably had 5 of their products since then, including a Shark steam mop. I bought this vacuum to replace a Shark Rotator vacuum that I've had for a couple years, and there's nothing wrong with that one except not having the self-cleaning brushroll. But I just had to have this one! I'm already eyeing their new Shark "Uplight" for quick cleans. My husband says that I am a vacuum queen and that Shark needs to quit innovating these great new products or we will run out of storage space for them LOL.

Sam's stands behind the products they sell! I was so please when I found out I was able to return the Shark Rotator lift-Away DuoClean Upright Vacuum. I have had my original Shark for 5 years and have never had any problems with it. Bought my daughters both one and they work fine. I feel it was a fluke, I received a defective one. Sam's stand behind the produces they sell. V

Was expecting the vacuum to be similar to the one I had before. This one doesn't have the controls on the handle and no light on the handle. Was very disappointed in this and would not have gotten this one if I would have known this. I do not like the different way the accessories also attach differently.

I thought this would be like my shark old vacuum from 2 years ago, but it's not. ( I bought a second one for my daycare, i still have the old one that i like) This vacuum is bulkier, does not turn as easy, And it doesn't lift away so you can get under furniture with the head of the vacuum. I have hardwood floors and with the old style you had the hardwood/carpet converter on the handle, this one is at the base. It overall feels like it was made out of cheaper materials as well. It does do a great job on rugs. I definitely wouldn't recommend this to anybody this specific model, 2 years ago I would've, but then they had to change it.

Newer and upgrade to the rotator professional. Bought that one 8 years ago. Still runs good. Attachments fit from old to new. This model has more suction, smooth running vacuum, well made. I jumped when i saw for $100 dollars cheaper for a few days. Even at full price it's worth it. It's great on carpet and hard floors.

I have been through so many vacuum cleaners - a few years ago I invested in a Dyson Animal canister vacuum because I have 4 cats... I absolutely hate that vacuum and felt so frustrated that it was so cheaply made - small but important plastic pieces broke off, the brush rollers would get tangled up all the time and it filled up with dirt so fast. I got this Shark because I remember years ago that I owned one and liked it very much but after a few years I gave it to my son when he went to college. After seeing this was on sale at Sam's I thought I'd give it a try - and am I glad I did!!! I LOVE how this vacuum does not get my long hair wrapped around it, its suction is AMAZING, it glides with ease on my carpets, hardwood floors and doesn't suck up the smaller rugs - also, I LOVE the led lights so I can see all the gross stuff it is sucking up that my Dyson left behind!!! Honestly, I could go on and on about how great this vacuum is especially compared with the Dyson Animal I have - I can not believe Dyson is so cheaply built and doesn't have even half the features this one does. The ONLY complaint I have about this vacuum that my Dyson DOES have is a retractable cord... it's a long cord on the Shark and a bit of a pain to wrap back up and work around when vacuuming but well worth putting up with for the ease of use and cleaning.

My Family and I love the Shark lift away. The suction is great and the lift awy perfect for steps.

works very good picking up dirt but vacuum is very heavy to push even on tile

Love this vac - everything I expected!

It's been Great. Suction is better than any we've had before.