Absolutely love this Shark Carpet Cleaner! One of the best features is the self cleaning attachment/hose: it is also the easiest carpet cleaner to take apart %26 clean after use. Easy to use and works really well on spills and stains. Worth every penny!

Made the mistake of purchasing this off the Shark website, wish I had purchased from a third-party seller, would have been easier to get my money back. The cleaner was damaged and did not sit properly even on the floor, resulting in solution not being sucked up. Sent back and Shark never refunded me, had to get bank involved. When the bank got involved, Shark went into my account and deleted my purchase invoice! Thankfully I saved copies of everything. The cleaner solution that was still in the carpet and padding off-gassed and made the house unbearable to breathe in. I don't recommend this product, so buyer beware. To this day they have not made any attempt to refund me - thank goodness for USAA banking!

Impossible to put together

I love Shark brands but this one has been such a disappointment. It keeps shutting off constantly, and you can't ever get job done with it properly. Also it doesn't suck water out that well like it's claiming at all. So I ended up returning it. Wish that it worked out better.

Works really well

This carpet cleaner was quick and easy to use. I was able to clean my son's carpets in less than 20 minutes. Everything was easy to use and set up. Evening cleaning the machine was really easy. Would recommend!

I bought this Carpet cleaner today because my Bissell carpet cleaner stop working some months ago. I was a little skeptical because reviews had stated the water tank was small. I really was surprised how well it cleaned, better than my previous carpet cleaner. I don’t mind that the water tank is smaller because it makes the cleaner easier to handle and I think that the smaller tank is less wear on cleaner as a whole. Even though this was a bit pricey I think it is well worth it. I love that all of the parts are actually cleanable so it doesn’t look dirty and grimy over time. There was absolutely no balls of hair from my dog to pick up after cleaning. The only downside I would say is that the hair filter is not removable and that you need a bigger bottle of the pet solution to include with the cleaner. It’s not enjoyable to have to stop and go get more cleaner to finish the job.

[This review was collected as part of a promotion.] Okay I can go on & on about this vacuum! If you have a dog that has thrown up or had an accident or do that weird thing where they drag their butt across the floor this vacuum took out every stain!!! It was easy to use & didn’t leave any weird stinky scents! I highly recommend it comes with different attachments to make sure u get everything!

Even with other reviewers on this site and others saying that the tanks were too small but they could overlook that because of the amazing job it does cleaning, I JUST CAN'T :/ I only cleaned maybe half of the carpet in our great room and just certain areas in our bedroom and was out of the small bottle of solution that it came with. I can't even tell you how many times I had to empty/wash out the tank. If you need a workhouse to do your carpets and you want to blow through your concentrate while getting steps in running back and forth to your sink then this is the carpet cleaner for you. Just want to do area rungs, this is your cleaner. If you want to be able to do more than a small section of carpet at a time without running out of solution or having to empty the tanks THIS IS NOT YOUR CLEANER! I did like how powerful the suction is, but I just can't justify buying this...its not helpful to me but a huge hinderance :/ All cleaned up and going back...ugh.

Feedback based on Sam website information as of Nov 17 2025. 1 star because Sam website indicated Shark model EX304. But model received was EX234 (see attached photo). Contacted Customer service. Informed the EX304 model currently not in stock, with no estimated date for when it will be available. The main difference is the EX300 line has the HairPro feature built into the carpet cleaner, whereas the EX200 line does not. Disappointed with misleading information on Sam's website.