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Customer reviews for Shark CarpetXpert HairPro with StainStriker Carpet & Upholstery Cleaner for
Shark® CarpetXpert™ with Stainstriker™ Carpet & Upholstery Cleaner
4.6 out of 5 stars
stars198 ratings155 reviews
  1. 5 stars78% (155)
  2. 4 stars12% (24)
  3. 3 stars6% (12)
  4. 2 stars1% (2)
  5. 1 star3% (5)

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Showing 11-20 of 155 reviews
Dec 19, 2025
M Ferguson
5 out of 5 stars review

Verified Purchase

Shark means clean!

Light but very effective! Once again Shark is a go to product in my house.

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Dec 20, 2024
Jo
5 out of 5 stars review

Verified Purchase

Best light weight rug cleaner

It is so lightweight yet very heavy duty with a cleanup. Absolutely makes my carpet feel like it's brand new again. Great purchase. Recommended to my daughter and she bought one as well.

Helpful?2XDPI1RBVZ1Y13662105045
Mar 13, 2025
cbj17
5 out of 5 stars review

Just buy it!

I had a Hoover steam cleaner that I bought almost a decade ago when I lived in an apartment that was fully carpeted and I sung the praises of it to everyone I knew. I still have that steam cleaner to this day and I still always felt it did a good job. However, last year I bought a Shark vacuum on instant savings, even though we had a vacuum that I felt did a good job, until I used the Shark and the bin looked as if we hadn't vacuumed in years. After that, I was sold on Shark products and had my sights set on replacing our carpet cleaner. While the price was still pretty steep on Instant Savings, I just knew this thing would blow our current steam cleaner out of the water. And it did! It revived a 4-year-old area rug to as close as brand new as you can get. The pile is fluffy again and there's no dingy tinge to it anymore. The water was almost black, even though we had just steam cleaned it maybe 5 or so months ago, and we do not wear outside shoes in the house nor have pets that go outside or children. I was also disgusted at just how much of our cat's fur it picked up, considering we vacuum every week. It's really getting deep down into the fibers and pulling everything out. It even saved a cream area rug we have in our guest room that my mother destroyed last year by wearing her shoes during a week-long visit. We had steam cleaned it with our Hoover after she left and you could still see the sad grey line running up and down the rug where she regularly walked. This Shark made it disappear and made the rug look good as new. The price is high, yes, but so is the quality. As with every steam cleaner I've ever come across, the tank is frustratingly small. I probably had to empty it at least a dozen times from start to finish on our 8x12 area rug. There's also not an ideal place to grip it when emptying it. The cleaner does have a hard time on higher piles. In fact, when I first turned the machine on, it instantly turned off due to the brush roll not being able to spin on the pile. I got it to work but still ran into the problem a few times while cleaning the rug and would have to turn the machine off and back on again, which is annoying. But the clean the machine provides makes it all worth it, in my opinion. Little tip, unless you're planning on using the hand tools, don't fill the small blue tank with cleaner, as the instructions say. Only the hand tools pull from that tank. So now, annoyingly, an entire bottle of the cleaner is sitting in the tank and who knows when we'll use the hand tools. If you're on the edge about buying this machine, buy it! And if you have pets or kids that track stains, dirt and messes into your home, you definitely need this!

Helpful?2XDPI1RBVZ1Y13662105045
Mar 3, 2025
John
5 out of 5 stars review

Verified Purchase

Carpet Cleaner

Works very well. Happy with purchase.

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Sep 18, 2025
Knm
5 out of 5 stars review

Verified Purchase

Make the Wife Happy

The Wife loves it. Works really well.

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Oct 10, 2025
JB
5 out of 5 stars review

Verified Purchase

Great carpet cleaner

Works great and very easy to clean when finished

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Jan 11, 2026
Jimmy
1 out of 5 stars review

“without Hair Pro Accesory” version is the EX-234

The product description page lists the model number of the both the hair pro accessory version as well as the non hair pro version as model EX304. This is incorrect. The hairpro version is the EX304. The “without hairpro accessory” version is the Shark EX234. Another 1 star review mentioned this back in November of 2025. I write this on 1/10/26 and Sam’s Club still has not updated the description and specifications to accurately reflect the EX234.

Helpful?2XDPI1RBVZ1Y13662105045
reply from SharkNinja Product Expert

Hello Jimmy, thank you for your review and for bringing this to our attention. We’re truly sorry for the confusion regarding the model information. Your feedback is invaluable, and we recognize the importance of accurate product descriptions. We appreciate you highlighting the discrepancy between the Shark EX304 and Shark EX234. Your attention to detail helps us improve, and we are grateful for the chance to make things right. In this case, we also recommend that you reach out to Sam's Club customer service team and inform them as well. Thank you again for your insights. Kind regards, Shark Clean

Jun 1, 2025
Cindy
5 out of 5 stars review

Verified Purchase

Perfect for pets!

Does a great job and easy to use.

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Apr 17, 2025
Gwen
5 out of 5 stars review

Verified Purchase

Recommend

This is easy to handle and clean. Great help for when you have pets!

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Feb 26, 2026
SAM
5 out of 5 stars review

Smaller tanks is better!

Purchased and used once as of 2/26. Many reviews have one of the downsides of this unit being the smaller tank size. Having many of the competitor products over the years the larger tank size stopped me from filling up in my smaller bathroom sinks. The smaller tank is actually a huge benefit allowing for ease of use with cleaning! Great unit and easy to use

Helpful?2XDPI1RBVZ1Y13662105045