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Member ratings & reviews for
True & Tidy STM-500 Steam Mop
4.2 out of 5 stars
stars262 ratings172 reviews
  1. 5 stars68% (177)
  2. 4 stars15% (38)
  3. 3 stars4% (11)
  4. 2 stars2% (5)
  5. 1 star12% (31)

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Showing 41-50 of 172 reviews
Jan 30, 2025
Jacqueline W
5 out of 5 stars review

Best ever steam mop

I am a senior and this steam mop is perfect. It is so easy to use and so light weight. Filing the detachable water supply is also so easy to use. I highly recommend this product I truly love it.

Review from SALAV True & Tidy
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Oct 29, 2022
offcrmm
1 out of 5 stars review

VERY DISAPPOINTED

i was so excited to finally get a steam mop,, but this one barely steams and is like pouring water on the floor and wiping it up with mop head ,,, i will throw this away and try to find one that actually works, so mad i actually just wasted my money

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Dec 14, 2024
Joy56
5 out of 5 stars review

Lives up to its name. True & Tidy

we purchased this wonderful steam mop earlier this year and use it every week to steam all of our floors. It takes about 2 hours but when we have completed this task the floors are clean and disinfected. We used to use a mop and vinegar which did a good job but not as good as steam. Thank you True and Tidy for inventing such a great steam mop.

Review from SALAV True & Tidy
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Dec 31, 2024
Christy B
4 out of 5 stars review

So Far So Good!!!

I received this as a Christmas gift after wanting one for a while... I had a Shark Steam Mop Years Ago and Loved It. I like how this one has a triangular design to get into corners easily and it heats up super quickly & is easy to use. I feel good about limiting the chemicals I'm using in my home, while still hopefully eliminating germs in hopes of keeping my family safe & healthy.

Review from SALAV True & Tidy
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Oct 12, 2024
pa83
4 out of 5 stars review

Great little mop

[This review was collected as part of a promotion.] Works on a variety of surfaces. We use it on the tile floors and our wood floors. We've even used it at a neighbors on laminate flooring. It's safe and easy to use. I am not 100% it's worth the cost as ours has already broke and pours water out everywhere. The company seems to be pretty good with customer satisfaction and service, so I plan to contact them to see how we can fix it. We loved it while it worked and it does a good job sanitizing our floors. I still recommend

Review from influenster.com
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Dec 31, 2024
Casey B
5 out of 5 stars review

Christmas Gift!

I was super excited to receive this steam mop as a Christmas gift! I have not had the chance to use it yet but I will be today and I would like to give an update once I do! I think I am going to really like that it has a triangular shaped head to easily get into corners!!!

Review from SALAV True & Tidy
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Nov 13, 2021
RR
5 out of 5 stars review

Verified Purchase

STEAM IT TO CLEAN IT!!

I love this steam mop, it's easy to use, it's well built, ya can't beat cleaning with steam!!

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Feb 26, 2022
The larger pad is nice
1 out of 5 stars review

Verified Purchase

Was not impressed at all

Not as good as I was expecting hardly gets hot enough to even call it steam

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reply from Supplier Response

Thank you for offering your feedback regarding your STM-500 Heavy Duty Steam Mop. I'm sorry to hear of the experience you've had with it. The STM-500 Heavy Duty Steam Mop has a variable steam knob. Please turn the knob to "max" to get the highest steam setting. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please contact us at support@salavusa.com so I can address your concerns.

Jun 16, 2022
Texas3
5 out of 5 stars review

Verified Purchase

Good steam mop

Sturdy equipment ,easy to use ,floor feels clean

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Aug 26, 2025
Annamaria D
5 out of 5 stars review

Steam mop

Loved my steam mop, wish it had a longer cord or ran on batteries.

Review from SALAV True & Tidy
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