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Member ratings & reviews for
True & Tidy STM-500 Steam Mop
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4.2 out of 5 stars
stars
262 ratings172 reviews
  1. 5 stars68% (177)
  2. 4 stars15% (38)
  3. 3 stars4% (11)
  4. 2 stars2% (5)
  5. 1 star12% (31)

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Showing 21-30 of 172 reviews
Jun 2, 2022
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Wanted to Like This…

Was so excited for this but half the parts were already damaged before even putting together. Water tank leaked so fast it barely held water long enough to get steam.

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reply from Supplier Response

Thank you for offering your feedback regarding your True & Tidy Heavy Duty Steam Mop. I'm sorry to hear of the experience you've had with it. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please contact us at support@salavusa.com so I can address your concerns.

Sep 30, 2025
Reviewer name: Gwendolyn C
5 out of 5 stars
5 out of 5 stars review

Best clean

I love the steam mop, it is so good on carpet. It doesn't soak the carpet with moisture either. I feel better using it because I have pets in the house.

Review from SALAV True & Tidy
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May 9, 2021
Reviewer name: Martha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use and clean

I loved excellent product

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Feb 13, 2021
Reviewer name: Wendy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Great Little Steamer. Does the job very well.

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Jul 6, 2022
Reviewer name: Betty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

True & Tidy STM-500 Heavy-Duty Steam Mop

I am very pleased with my heavy duty steam mop. It works really great!

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May 24, 2021
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I just ordered more refil pads

I am very pleased with the True and Tidy steam vac.

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May 7, 2021
Reviewer name: Jules
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great sanitizing mop

Great mop! Light, easy quick. Glad I bought it.

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Mar 6, 2021
Reviewer name: PennyLeigh
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

poor

got it and it did not work!

Review from walmart.com
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May 6, 2021
Reviewer name: Bobbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

WORKS GREAT

Works better then my Shark ever did and it stands upright on it's own! Love this!

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Mar 25, 2022
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cleans Ceramic Tiles

Good price, timely shipping, easy to use & works well

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