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Tire Installation Package

I am very happy with my tire purchase. It was an exact match to my other tires. The service was quick and personal. the staff very welcoming.

Super satifaction with pleasant staff

Sam's did a great job on my install. My installation could not have went any better. Thanks Sam's Gastonia Tire and Auto.

Tire Installation - Great Service for me

They helped me find the right size save money we’re very friendly and work fast look forward to shopping again great customer service

Personal experience

My tires were installed in record time. The technician did an awesome job. I highly recomend this store in Sheffield, Ohio.

Goodyear Tires

Tire installation went well. When I called back to speak with someone about the tire pressure, I was unable to speak with anyone about air pressure.

I would buy tires at Sam’s Club again.

Best tires I have bought . Brian, the technician was awesome in his guidelines and what to do. He’s an excellent employee and courteous and kind.

Michelin tires defender

The staff was very friendly and informative. My wait was quick. The quality of the tire i purchased very good.

Staff and Product

No concerns. Only issue was no communication that they tires were received. No communication regarding confirmation of the appointment.

Get Job done - but no communications

Tire performance is very good in rain on pavement, tread wear so far is good, and a smooth highway  ride

Goodyear Fortitude LT

installer said they couldn't loosen lug nuts so told me to go else where for tires. after waiting 2 hours

will never go back

I started with a slow leak in the tire that led to a new tire based on the. Word of the Tech.  The experience was horrible from start to finish.  I showed up at my appt time to be told my appt was at another time very rudely.  I returned and waited an hour to find out it was not fixable.  Another hour later I had a new tire.  When I started the truck I found the tire pressure Elbert on the dash was lit so I walked all the way back in to be given an attitude again that I needed to drive it around to get the tire monitor to reset.  Well it reset to 35 lbs, the truck calls for 39 psi so I went to WAWA up the street and filled it myself because I was tired of being treated like a 2nd class citizen.  The tire is out of balance as I found on a road trip ( no worries, I will pay extra any where else other than Sam’s club to get it right).  On top of all of this they also damaged my rim with the tire machine.  If a manager from Sam’s would like to reach out please feel free.

Horrible service, you should be ashamed

The final installation was quick and job done was awesome. However, I had an 11:00 appointment the first time and after waiting an hour and a half, there were still several cars ahead of me. I couldn't wait. I left and came back the next day where it was done in a timely manner. Why make an appointment and then have such a long wait? The customers have things to do as well.

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