Had to wait days so the tire could be ordered. Then when tire came in we had appointment to have it installed but was was told it would be four hours before they could get to it. Very slow customer service.

I can not stand it when they tell you one hour and they call only after 40 mins. I thought something was wrong no, Your car is ready, Did not get a chance to finish shopping.

My tires never got put on because they didn’t have a key to my Lugnuts. They are also lost my Center cap for my tires Refund process on my tires was less than smooth A nightmare from beginning to end

I am very appreciative of the service received and the tire package. The details and specifics were more than I anticipated. I am a very happy customer.

Can’t beat the benefits that come with the installation package. Free rotation and balance and road side assistance. Hope I never have to that part of the package.

The employees in the tire shop were pleasant and very knowledgeable. Great selection of tires. Just need to put the seating back. So we would have a place to set.

It took awhile to get them installed. They said they had called and I didn’t answer, but I had no recent calls from them. I had an appointment and it took 2 hours.

The installation took 3 hrs and 15 minutes. Everyone seemed unconcerned about time. The chrome on two of my wheels was damaged. They only got two stars because of being polite.

My spare tire was left in the trunk and not put back where it goes underneath the car. The damaged tire that was replaced was also left in the trunk. I had two tires left in my trunk.

I was asked to be early to the install appointment, but nobody was there to greet me and I had to wait for 10 minutes or more for an associate to take my keys.