Hi there, We can feel your frustration with this dryer. We are here to assist you. Yes, this model does not include a drum light. Should you still need support with the timer fluctuation, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147711613), and it will help our team pull up your information. ^Rodel

Hello Skye, We recognize the importance of having dependable appliances at home. Let's address this right away. We would love to speak to you to learn more details and determine how we can best assist you with your dryer. Please get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147413000) to help our team pull up your information when you message us. Thank you. -Kimberly