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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer with Sensor Dry for
Samsung 7.4 cu. ft. Gas Dryer with Sensor Dry
4.4 out of 5 stars
stars
195 ratings195 reviews
  1. 5 stars73% (142)
  2. 4 stars13% (26)
  3. 3 stars4% (7)
  4. 2 stars3% (6)
  5. 1 star7% (14)

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Showing 1-10 of 195 reviews
Jun 1, 2026
Reviewer name: Moe1821
5 out of 5 stars
5 out of 5 stars review

Awesome 👍 highly recommend who does a lot of

[This review was collected as part of a promotion.] Honestly I do a lot of laundry! I will say the top loader 4.5 does a load and. Half of laundry and dries! Line it's so supposed to. Energy efficient is a plus in the smart things app! I would highly recommend the Samsung top loader washer and dryer set! Worth the money!

Review from Samsung US
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Mar 25, 2026
Reviewer name: DonnaP
5 out of 5 stars
5 out of 5 stars review

Great Dryer

[This review was collected as part of a promotion.] Love this dryer so much!! The different cycles, the efficiency, the size of the drum and the dryness of my clothes is wonderful. The only complaint I have is I wish there was a light in the drum. I don't think I've ever owned a dryer that didn't have one. That's the only complaint I have and I would highly recommend it to anyone.

Review from Samsung US
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Oct 8, 2026
Reviewer name: Lensung Fl
5 out of 5 stars
5 out of 5 stars review

Good Features and Performance

Been only three weeks but the dryer works very well. Seems to be fairly quiet and much more time efficient. The options, remote access and cycle features makes its use a pleasure. Just hope that it lasts as long as the unit it replaced. Downside of this model is that the drum is rather dark and has no illumination which would be helpful but not completely necessary.

Review from Samsung US
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Sep 22, 2026
Reviewer name: Mrdry
5 out of 5 stars
5 out of 5 stars review

Hot dry and steamy

[This review was collected as part of a promotion.] Easy connectivity and cycles are fast and the drying capacity is very convenient. It drys very fast and the moisture sensing is great. Very minimal. Lint and has a large linked capacity

Review from Samsung US
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Mar 25, 2026
Reviewer name: annereset
5 out of 5 stars
5 out of 5 stars review

Wouldn't change my brand.

[This review was collected as part of a promotion.] Ever since I purchased my dryer I looked out for various things: how much it will save me, how does it connect with my device (Wi-Fi), the temperatures that it offers the different cycles and definitely how dry my clothes comes out of the dryer. Up to now I have no problems.

Review from Samsung US
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Jul 26, 2025
Reviewer name: A Guy
4 out of 5 stars
4 out of 5 stars review

Dark Days

So far this dryer has been part of a really good washer/dryer combo. One thing I don't understand - Why make a dryer that can play me a song and talk to my phone, but doesn't have a light inside... Really, I didn't know they even made dryers without lights - terrible oversight!

Review from Samsung US
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May 21, 2026
Reviewer name: TuckBug
3 out of 5 stars
3 out of 5 stars review

Takes a long time

[This review was collected as part of a promotion.] It takes much longer to wash and dry loads compared to my previous set and I see no difference in the cleanliness of the laundry. I did like the style. A short person will need a step stool or tongs to reach the items that are on the bottom of the washer....it's a very deep drum. And the dryer drum is a dark color and there is no light. It held my king size comforter with no problem.

Review from Samsung US
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reply from Samsung

Hi TuckBug, Thank you for sharing how the performance compares with your previous set, and we’re glad to know you like the style while recognizing the importance of shorter cycles, effective results, easy access to items, and clear visibility inside the dryer. If your dryer is producing heat but clothes are taking longer to dry, checking airflow can help improve performance, as proper ventilation supports consistent drying results. You may refer to the link below for more information: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long The large capacity is great for items like a king-size comforter, though the deeper drum may take some adjustment when loading and unloading. Your feedback on dryer visibility is also appreciated, as it helps us improve overall design and usability. If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152527180) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Sep 29, 2023
Reviewer name: bjsmusic
2 out of 5 stars
2 out of 5 stars review

No Dumb light ? how cheap !

Received delivery 09/28/2023 Nice dryer ,works well, and is very quiet. I am very disappointed for the amount of money this dryer cost that it does not come with a drum light ! How much money did they save by omitting this item ? Very poor choice. Who would ash about the light, you would just assume there would be one ! after all the Samsung products i have purchased, I think this will be my last !

Review from Samsung US
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reply from Samsung Customer Care

Greetings, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

May 13, 2026
Reviewer name: RICHARD
1 out of 5 stars
1 out of 5 stars review

This dryer is JUNK!!

Purchased this dryer 4 months ago and hasn't worked right since day 1. I figured well let's try all settings and see. Now after 4 months the dryer still is not drying as it should. On any cycle be prepared to wait 3 to 5 hours to dry a normal load oh and so everyone is aware, they don't have a light in the drum either, so take your flashlight with you. Finally called samsung and they said well if we don't find anything wrong that I'll have to pay the service fee! Oh and they will set up the appointment to come out regardless of whether it's convenient for you. THEY set up the appointment for yesterday 5/12/26 without giving notice! So to make a long story short don't waste your money on this unit. I am currently looking at Maytag, %26 Whirlpool dryers to replace this one. 800.00 bucks down the drain!!!

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reply from Samsung

Hi RICHARD, Experiences with performance and service scheduling can really leave an impression, and we understand how that can affect your overall experience. If your dryer is heating but taking longer, checking the vent, lint filter, and moisture sensors can help improve drying performance. You can find more information here: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Please note that this model does not include a drum light, so keeping the area well-lit can help when loading and unloading. For the concerns around appointment scheduling and service coordination, we’d like the opportunity to review your experience and help ensure everything is handled in a way that works better for you moving forward. You may contact us through any of the support options below: 1.  Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2.  X: https://x.com/messages/compose?recipient%20id=18768513 3.  Facebook Messenger: https://m.me/samsungsupport 4.  Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152497665) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Feb 26, 2026
Reviewer name: BamPorter
1 out of 5 stars
1 out of 5 stars review

Dissatisfaction

the new dryer has already stopped working as far as the moisture sensor is I've done everything to reset I dried it off I've wiped it off and that moisture sensors already broke I'd heard that this happens with a lot of Samsung dryers a lot of your washers but I decided to give you chance silly me I shouldn't have done that and yes we have a warranty but it's been difficult for us to find a warranty papers so we can put in a claim for this right we shouldn't have to see in this house soon after we bought this that this happens you wanted to hear it here it goes yeah we don't really care about the efficiency right now because the thing is already broken when you buy something so new it shouldn't be broken already both of our home you crazy but people have been saying this for years about your products and this happened so I decided to give you a chance because we have your phones they pretty good but your watches and drives are exactly what people said they were and I don't

Review from Samsung US
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reply from Samsung

Hi BamPorter, We acknowledge the time you took to share your review of your Samsung dryer, and we value the details you provided about how the moisture sensor performs on your unit. Regular care helps your dryer stay in great condition. With a little routine maintenance, you can help keep everything running smoothly while also supporting energy efficiency. You may find the guide below helpful, and once you open the link, kindly click ‘Clean the sensor bars when Sensor Dry cycles are too short’ for the specific information. How to clean your Samsung dryer: https://www.samsung.com/us/support/answer/ANS10001019/ If you need further assistance, please contact us through the Samsung support channels below so our team can review the details of your model and your warranty coverage to guide you with the next steps. 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide us with this reference number (1152190042) when you message us so our team can retrieve your information. We appreciate the information you’ve shared and the opportunity to review your feedback.