Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 7.4 cu. ft. Gas Dryer with Sensor Dry for
Samsung 7.4 cu. ft. Gas Dryer with Sensor Dry
4.4 out of 5 stars
stars
193 ratings193 reviews
  1. 5 stars73% (140)
  2. 4 stars13% (26)
  3. 3 stars4% (7)
  4. 2 stars3% (6)
  5. 1 star7% (14)

Member photos

  • +89 images
Sort by |
Showing 21-30 of 193 reviews
May 13, 2026
Reviewer name: RICHARD
1 out of 5 stars
1 out of 5 stars review

This dryer is JUNK!!

Purchased this dryer 4 months ago and hasn't worked right since day 1. I figured well let's try all settings and see. Now after 4 months the dryer still is not drying as it should. On any cycle be prepared to wait 3 to 5 hours to dry a normal load oh and so everyone is aware, they don't have a light in the drum either, so take your flashlight with you. Finally called samsung and they said well if we don't find anything wrong that I'll have to pay the service fee! Oh and they will set up the appointment to come out regardless of whether it's convenient for you. THEY set up the appointment for yesterday 5/12/26 without giving notice! So to make a long story short don't waste your money on this unit. I am currently looking at Maytag, %26 Whirlpool dryers to replace this one. 800.00 bucks down the drain!!!

Helpful?5GHD2IJ7Y1EW13659415045
reply from Samsung

Hi RICHARD,<br /><br />Experiences with performance and service scheduling can really leave an impression, and we understand how that can affect your overall experience.<br /><br />If your dryer is heating but taking longer, checking the vent, lint filter, and moisture sensors can help improve drying performance. You can find more information here: <br />https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long<br /><br />Please note that this model does not include a drum light, so keeping the area well-lit can help when loading and unloading.<br /><br />For the concerns around appointment scheduling and service coordination, we’d like the opportunity to review your experience and help ensure everything is handled in a way that works better for you moving forward. You may contact us through any of the support options below: <br />1.  Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us<br />2.  X: https://x.com/messages/compose?recipient%20id&#61;18768513<br />3.  Facebook Messenger: https://m.me/samsungsupport<br />4.  Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />Kindly provide this reference number (1152497665) when you reach out so our team can retrieve your information.<br /><br />We truly value your business.<br /><br />Geraldine<br />Samsung Care

Mar 25, 2026
Reviewer name: Alyssa
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I purchased the Samsung washer and dryer in July 2025. I wanted a dryer with large capacity and that dried my clothes efficiently. I love the different options for cycles and the fact that the dryer connects to my WiFi to notify me if there is an issue or when the load is done. I have not had any issues thus far and would recommend!

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
Jul 26, 2025
Reviewer name: A Guy
4 out of 5 stars
4 out of 5 stars review

Dark Days

So far this dryer has been part of a really good washer/dryer combo. One thing I don't understand - Why make a dryer that can play me a song and talk to my phone, but doesn't have a light inside... Really, I didn't know they even made dryers without lights - terrible oversight!

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
May 20, 2026
Reviewer name: Flanagan Family
5 out of 5 stars
5 out of 5 stars review

Amazing dryer!

[This review was collected as part of a promotion.] Absolutely love this dryer. All the dryers I have had in the past can't even come close to comparing to this one. The connectivity being able to connect to my phone is amazing. I never have to wonder when my clothes are done because I get a notification immediately whenever the process is done, and anything going on with the machine I get a notification immediately and I can start or stop the machine while I'm not at home which is amazing. 10/10 for this machine specially when paired with the washing machine. I'll never own a different band washer and dryer. Also have never had to run more than one cycle to get the clothes dry, whatever setting you set it to is exactly the outcome you going to receive. It doesn't leave you wondering what temperature works best because everything works as described in the settings!

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
Mar 25, 2026
Reviewer name: Lmpreview
5 out of 5 stars
5 out of 5 stars review

Wrinkle Prevent is a great option

[This review was collected as part of a promotion.] I like the wrinkle prevent - I use it even if I'm at home because it allows the clothes to cool down and prevents them from wrinkling like they normally do when the dryer shuts off and the clothes are still hot.

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
Nov 9, 2025
Reviewer name: Cb2025
4 out of 5 stars
4 out of 5 stars review

Nice

Nice dryer but I can't believe it doesn't have an inside light. Can't see inside the dryer.

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
May 20, 2026
Reviewer name: Victoria
5 out of 5 stars
5 out of 5 stars review

Great Dryer!

[This review was collected as part of a promotion.] This dryer has been amazing since the first run. I have not had any issues, and all of its features have worked flawlessly.

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
Mar 25, 2026
Reviewer name: Keto181
5 out of 5 stars
5 out of 5 stars review

Smart dryer for the win !

[This review was collected as part of a promotion.] This dryer is great with its smart features . It's really nice to be notified when my laundry is done!

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
Mar 25, 2026
Reviewer name: Delia
5 out of 5 stars
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] So far The dryer Has performed Great! I've only been using it for about Four months And no problems

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045
May 20, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I would say the quality of the product is great I love the color and how it looks and so far 3 months in using it and it's been a great product got it while it was on sale so that was a plus

Review from Samsung US
Helpful?5GHD2IJ7Y1EW13659415045