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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars241 ratings241 reviews
  1. 5 stars73% (177)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star12% (30)
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Showing 151-160 of 241 reviews
Jul 24, 2023
Chrissy066
5 out of 5 stars review

I feel like royalty

[This review was collected as part of a promotion.] I got this mattress a few days ago, before even setting it up I could tell it's extremely high quality. The velvety material and quality of handles on the side. I couldn't wait. It's an all in one so no box spring was needed. As soon as I laid on it, I was on cloud 9. The quality is definitely luxurious, I've never had a mattress fell and look the way this one does. The price is right for the quality for sure. The first night I slept on it I woke up feeling refreshed! My husband said the same thing. I would absolutely highly recommend this mattress to anyone! Not to soft and not to hard!

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jul 19, 2023
Scorpioqueen
5 out of 5 stars review

Sleeping on a Cloud

[This review was collected as part of a promotion.] This mattress put that thing (to call it a mattress would be a insult to this one)I was sleeping on to shame. It's like sleeping on a cloud. From the pretty blue color to the way your body sinks in what is there not to love.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jun 2, 2023
Jag
5 out of 5 stars review

Great mattress

Finally found a good mattress. I got the tight top medium. Although i admit i messed up and should got a pillow topper. But i love the support system. Luckily With mattress firm sleep trial i can switch it out after 30days. Still not sure if i should a get a plush or a firm pillow topper.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
May 31, 2023
Shellaberger
5 out of 5 stars review

Good Mattress

Legendary octa-core Snapdragon 660]: In the M11S music player is a Snapdragon 660 with a 4 big / 4 small core architecture plenty capable of providing a smartphone-like smooth experience. [670mW high power output]:Under a 32 ohm load, single ended power output is 167mW while balanced power output is at a healthy 670mW [Dual ES9038Q2M DAC design]: Excellent performance, supports up to 384kHz/DSD256 decoding.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Feb 10, 2024
Linda
5 out of 5 stars review

Sterns and Foster Hybrid

We had our mattress delivered today so have not slept on it yet. The buying experience was excellent. James Foreman was our Outfitter and he took as much time as we needed to test each mattress and find the one that was best for our sleep needs. He explained the pros and cons of each mattress and also explained their mattress recycling program as well as their delivery experience. By the time we left the store, we were confident that we could make a decision and be happy with our mattress. The next day, I placed the order with Steve, the manager, who also explained the delivery and mattress pickup process. Our mattress came on time and was quickly taken upstairs and installed along with the box springs we bought. We used our current metal frame and the mattress and box springs fit perfectly. All in all, we had an excellent experience with Mattress Outfitters and I will recommend them to friends and family. Thanks, James and Steve, we appreciate your knowledge and professionalism.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jun 29, 2024
Unhappy sleeper
3 out of 5 stars review

Buyer beware

My husband and I purchased the most expensive mattress of our lives because we believe that it is worth it. We had owned Stearns and Foster in the past, and have been happy with them. Let me disclose that we are both in our upper 70's. The first problem we experienced was that the mattress is super heavy. It took both of us to make the bed. Secondly, the pillow top shifted almost immediately. Within 3 months, we were both sleeping in a hole. When the bed was made up, two body holes and a mound in the middle showed through the bedspread. The company from whom we purchased mattress, sent a representative out to measure and advise us what to do. The "fix" for the shift in the pillow top, was to walk on the bed to shift the top. Keep in mind, we are in our seventies. That wasn't a great solution for us. So we continue to sleep in our holes and if we move to the middle, we are literally sleeping on an angle. We honestly believe that the foundation under the pillow top is solid and of good value. If you are young and not afraid of breaking a hip, and still have a good back to lift 200 pounds to make up the bed, go for it. If you are older, be advised, it might not be the best bed for you!

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Nov 16, 2024
T
5 out of 5 stars review

Top notch quality!

Beautiful color and design of our new Reserve pillowtop firm matress. It pairs perfectly with our smart ergo platform for the best comfort and support you could ask for. We are high up on the 17" matress and feeling great each morning we wake. Thank you for this top quality product which will last for years and provide comfort and a great night's sleep for us.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jan 17, 2024
Unhappy Sleeper
1 out of 5 stars review

Lasted 1 Month, No Customer Support, No Warranty

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Oct 3, 2023
Dont buy from s&f
1 out of 5 stars review

Refuses to warranty my defective mattress

Mattress arrived defective and i cannot make it to the store near me i went to. I went through there warranty process. It got approved. But they refuse to send me a direct factory mattress from them. I dont understand how am i suppose collect on my warranty. If i cant make it to the store. I would choose a different company that is actually helpful. This is fraud .

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jul 14, 2024
Roskee
2 out of 5 stars review

Can't stand this mattress

We first had a different model and it hurt so much when we woke up. We got this one instead and at first it was ok (it's only a year old) and now I can't stand it. I hurt, it indents and that doesn't come out so I roll towards the indentation. Now I have to sleep in the middle of the bed to keep from sinking. It's a king and I'm sleep by myself now so there's plenty of room to move around but I shouldn't have to. Not sure what's wrong with this but it's the worst I've ever slept on.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935