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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 551-560 of 819 reviews
Apr 10, 2024
rbryce1
3 out of 5 stars review

Verified Purchase

great machine

Love the machine but have been unable to assign to internet to operate it. Keep getting error message!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG

Hi Bryce, Thank you for sharing your experience with your LG washer model WT7400CV. We're glad to hear that you love the machine, and also understand the frustration with connecting it to the internet. Your feedback is important to us, and we'd like to assist you further in resolving this issue. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to provide troubleshooting steps and support. We appreciate your patience and understanding. ^Sam

Apr 14, 2026
alayne
1 out of 5 stars review

poor product

we purchase LG washer and have had nothing but problems. We had a hanger for the tub come a loose. It was fixed and now the machine is still making noise. This was a waste of money for this purchase. We need a new washer machine.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
May 22, 2023
Debbie SC
3 out of 5 stars review

Verified Purchase

The appliances are great! online services NOT

[This review was collected as part of a promotion.] I love my appliances. However, trying to register them is very difficult. I got the washer registered but I can't get the dryer registered.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

Thank you for reaching out to us and letting us know of your issue. Please contact us at (800) 243-0000 so that we can assist with getting your dryer registered. It would be our pleasure to do so. You can reach out to us between Monday to Sunday, 8AM - 9PM EST. ^Chris

Jan 20, 2025
bry7osu
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I love the LG washer. It's very efficient cleans the clothes well and I really like the Wi-Fi capability.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey Bry. We're so excited that you're loving your LG washer! The ThinQ App makes laundry a breeze, making laundry a fun experience. For more questions, private message us on social media @LGUSSupport. Happy washing! 🙂 ^David

Aug 6, 2023
BSpraggins buy by
5 out of 5 stars review

Verified Purchase

Love my new dishwasher

I love the top rack for the silverware and the fold down racks to make room for big pots and pans. The only thing I don't really don't like is the handle on the front.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Mar 15, 2025
Parts Is Parts
1 out of 5 stars review

This thing is garbage

Haven't had this thing a year yet and it's garbage. The engagement clutch is broken YET AGAIN. Every LG appliance I have is now broken. Avoid LG products, the engineering is not tested, the components are weak.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey there. Thanks for sharing your experience with your LG washer. We're committed to quality and reliability, and it's important that your products perform as expected. We want to look into your account and help get your washer working to its full potential. Please private message us on social media @LGUSSupport with your contact details. We'll be happy to continue finding a solution quickly. ^David​​

Dec 24, 2023
jcollinsii
5 out of 5 stars review

Verified Purchase

Best Washer EVER!

[This review was collected as part of a promotion.] I am in love with this machine. The technology is amazing, it's like something out of the future! I would definitely recommend this product!!!!!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jan 17, 2025
Reginald08
2 out of 5 stars review

Dissatisfied

[This review was collected as part of a promotion.] I am very disappointed my wife used the product effectively for about two months and since then it has not been working correctly

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey there, we want to give you an amazing experience with a worry-free top-loading washer! We want to know what's going on with this model and look into your warranty. Send us a private message or tag us on social media @LGUSSupport with your model number and what is occurring with this washer. We want to help! ~ Ryan

Nov 19, 2022
AnotherLGfail
1 out of 5 stars review

Do not buy this!

Purchased with specific request for quiet operation - it has not been quiet. 5 repair request and the squealing noice the tub makes is ridiculous. Stay away, this is not a well built machine!!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. This information will be shared with our research and development teams for future improvements. ^Nikki

Sep 23, 2024
Mysis72
4 out of 5 stars review

Good Product So Far

[This review was collected as part of a promotion.] I like the washer I can fit alot in there and it seems to clean the clothes well. Just wish setting my own settings was a little easier. I actually am not much on all the sensors they put on everything.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667