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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 41-50 of 819 reviews
Apr 11, 2023
Very Happy Lady
5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] I bought this washing machine last month and I love it! We had a 4.7 cu Ft one before this one but I highly recommend this one as it is MUCH bigger. I have only done 4 loads since I got it since it holds so much more than my 4.7. It is also considerably quieter than all I'd my prior machines. Also, I highly recommend getting it while the energy efficient appliances still have a sales tax break. This was a win all the way around!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from social/LG

We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, as this motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha

Apr 20, 2023
cutiemcb
5 out of 5 stars review

Verified Purchase

Good machine

Loving our new washer. I like the connectability to the LG app and being able to start it remotely. On that note, I love the delay feature and being able to set it for hours into the future so I don't have to worry about letting wet clothes sit too long, or needing to start it when I get home. It's clean and relatively quiet, and it works well.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Oct 28, 2023
McAmy
4 out of 5 stars review

Verified Purchase

A little too noisy

This washer is a lot nosier than I was expecting. The pump during the rinse cycle is loud. I had a similar LG model before this one and it was not this loud. Also, the liquid soap dispenser always fills with water during the rinse cycle so I have to empty the water before doing the next load. Aside from the noise, it does a great job washing the clothes.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Dec 12, 2023
tmb484
5 out of 5 stars review

Verified Purchase

Long time user of LG washing machine

[This review was collected as part of a promotion.] I have been using LG washers for almost 8 years now. I bought this particular washing machine about a year ago. I am a heavy user as I have a big family. This washing machine has held up well under heavy use. I love all the different settings and features. The capacity is amazing. I can easily fit my large comforter. My only complaint is that sometimes when I open it the lid makes a "popping" sound.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 23, 2023
LG WT7400CW
5 out of 5 stars review

Verified Purchase

Best Washing Machine I've Ever Owned

My wife and I bought our new LG Washer almost 2 weeks ago, and we simply live it! The wash comes out clean and thanks to the Turbo Wash feature, they come out almost dry and wrinkle free! Most importantly, it runs extremely quiet and hardly uses any water at all! I would highly recommend this Washing Machine to anyone!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Nov 29, 2022
katsareus
4 out of 5 stars review

Verified Purchase

Quiet and Quick

Bought in October as replacement for LG front load washer that was failing and developed unresolved odor problem. This new machine has no rubber seal that would recreate the odor problem. Takes large loads without a problem, is quieter and quicker wash than front loader. Loaded with features, including tub wash.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
May 13, 2024
rgman
5 out of 5 stars review

Verified Purchase

Out of the dark ages of washing

[This review was collected as part of a promotion.] This replaced an 11 year old front loader. It is a very intelligent machine. It has cut the wash time in half saving both water and electricity. If you have the ThinQ app on your phone you can manage the wash and even customize wash cycles. The app will even tell you when to run a cleaning cycle. The washer can be Wi-Fi paired with a dryer and the washer will recommend the proper dryer settings based on what the washer sensed through its cycles. The users manual is available on the app and is much better there than the paper version. This was a highly rated washer and it hasn't disappointed. The biggest change going from the front loader to top load is the tub depth. If you are short you may need a step stool or grabber to get the wash from the bottom of the tun. Very quiet and well balanced. I highly recommend it.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Dec 22, 2023
TROC1975
1 out of 5 stars review

Verified Purchase

Pump out in 5 months

Pump failed 5 months in. Not happy. Service took a month. Would like a refund.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hi there. We understand you're not satisfied with your recent repair experience and would like to take this opportunity to help you reach a resolution you can be satisfied with! Please reach out to us on our social media platforms X and Twitter at the handle @LGUSSupport. Please include your phone number and washer information in your private message to us (model and serial numbers). It'd be our pleasure to offer our assistance! ^Chris

May 12, 2023
Craig3043
3 out of 5 stars review

Verified Purchase

Great reputation. Needed warranty work.

Two month old top load washer developed rust in the spin basket. Warranty replaced. Too soon to judge replacement.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Sep 10, 2023
Terry268
1 out of 5 stars review

Verified Purchase

Not very happy with our washer! The detergent dispenser always has water left in it after a complete washing cycle. Not good!! Thanks

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Customer Care

Hey there. Thank you for taking your time in leaving a review regarding your 5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony