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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 221-230 of 819 reviews
Jan 16, 2023
Jen 2022 Seattle
5 out of 5 stars review

Verified Purchase

Great quality for the price.

[This review was collected as part of a promotion.] We bought this wash machine about a month ago and have been very impressed with quality. This is my first LG wash machine and I have to say it washes so nicely. We are very impressed with it and would buy more LG products.

Review from lg.com
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Oct 27, 2022
Ang31
5 out of 5 stars review

Verified Purchase

So User Friendly with great features.

We just purchased our new washer 2 weeks ago to replace a 15 year old washer. The new washer was very easy to figure out the new technology features. My husband was amazed at how little water it took to wash our laundry. He watched the whole process the first time we used it.So far we are very pleased with our purchase.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jul 2, 2023
Chavez Family
5 out of 5 stars review

Verified Purchase

Love it

I love my new washer & dryer!! It's so big & it's also a smart sweet & I can use the app to work it. It lets me know when it's done so when I forget it's awesome to get reminder to put my stuff in the dryer. Also I got the big oversized washer & dryer & the washer has sensored so I don't have to push anything like "small load". Put clothes in & it senses how much water to use. I absolutely love it.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai.

Oct 9, 2022
emrich
5 out of 5 stars review

Verified Purchase

Great features!

My previous washer had an agitator and I hated it! When it was time to get a new washed i knew I wanted one without one but wasnt sure the brand to get. I was actually going to get another brand but this was all they had and im so glad I got this one instead! Its been perfect

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Nov 20, 2022
AppliancesForStep
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] I've done about a dozen loads in this washer so far and I absolutely love it! I'm in the desert, so water preservation is very important to me. I love that this washer weighs the load and adds an appropriate amount of water. My clothes always come out clean and smelling fresh. This is also the first washer I've ever had which fully cleans a fluffy king sized comforter. No more trips to the laundromat for huge blankets! The smart features are a very nice perk. I can be out working in the backyard where I can't hear the alarm, but I still know when the load is complete when I get a push notification on my phone. Now I'm looking into replacing all of my major appliances with LG!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
May 2, 2023
BobLabs
5 out of 5 stars review

Verified Purchase

Excellent Washing machine

We bought this washer 2 weeks ago and find it an excellent improvement. The stainless steel drum keeps clean and won't rust. The drive mechanism is far superior to standard US models that use fan belts and clutches. Our old US model lasted just 3 years. The machine has a wide range of control options that suit every possible need. The online capabilities are a nice benefit, although not really required. The machine plays a pleasing tune when it completes and it displays the cycle time left to make for better planning. The lid is clear so you can see the activity within, which is preferred over an opaque lid. We had no issues with the delivery, install and operation of the machine. I would definitely buy this again and recommend it to others.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Dec 9, 2023
Natt22
1 out of 5 stars review

Verified Purchase

Beautiful But Terrible

I bought this washer because it was the only washing machine that would fit through my basement door. It is nice to look at, but if you need to see the different functions,you need to put on glasses. The machine bunches up the sheets which causes the machine to go off balance. The last minute of any spin cycle goes on forever not a minute like it says and still the clothes come out not fully wrung out . The only decent feature is the turbo wash

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey there! Our goal is to ensure your LG washer is the perfect fit for your home, and we hate to hear that wasn't the case for your family. But thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6424Rpdwi.

Jul 1, 2023
DE Anderson
5 out of 5 stars review

Verified Purchase

Love This Washer!

I have had this washer for a little over two months now and am absolutely loving it. It's big enough to handle my oversize king comforters with ease. No more running to the laundromat to wash comforters. I love all the options the washer has for washing clothes. The Wi-Fi feature is great! Once the app is setup on your phone, you can monitor the status of the cycle. Not only does it show how much time is left, but it also sends a push notice when the washer is done. No more running up and down the stairs to check on the status of the washer. You can even turn it on remotely. The washer does a good job of cleaning clothes while using much less water than my old one.

Review from lg.com
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Mar 20, 2023
Bmom20
5 out of 5 stars review

Verified Purchase

Loving it!

I bought this washer a few weeks ago, and honestly I didn't like it at first! My old standard agitator broke down after 8 years and it wasn't worth fixing it. We did a lot of research before landing on this washer. At first, I was like this is not going to work for us, there is no way it'll get the clothes as clean. Wrong! It cleans so much better uses way less water in the process. I love how big the drum is! I can wash every single comforter I have now. I had one that I was going to take to the laundry mat before my washer kicked the bucket. Got this LG home, and threw it in there first run! I'm really impressed with it, my clothes smell great and look better. I always recommend the extended warranty,just in case. Hopefully I wont need it, but better safe than sorry. I love the way it looks and its much quieter than my previous washer. Some cycles are a lot slower,but once you figure out what cycles work for you, then it's a breeze and worth the wait for how clean and fresh the clothes are. Also, the downloadable cycles are your friend! Use the app!! It lets me know when my wash is completed so no more running to the basement to check! Love all the features and cycles it has to offer. I would recommend this washer. Definitely a learning curve from a standard washer, so don't give up on it after a day. Because it took me 4 days to really see what cycles I like!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from social/lg

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Jun 1, 2026
Brighten22
1 out of 5 stars review

The Absolute Worst!!

We bought this machine thinking the large capacity and non agitator would be great for our large family. We regret that decision. This machine is not effecient with cleaning at all! You have to use the “add water” for every load in order for your clothes to even be “washed”. Our water bill has gone up a lot since purchasing. It causes many holes in our clothes, socks, sheets etc. I'm guessing from the “friction” it has against the items because it doesn't have the agitation. I 1000% percent would NOT recommend this machine to anyone.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667