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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 211-220 of 819 reviews
Jul 25, 2023
Boopster67
5 out of 5 stars review

Verified Purchase

Fast and Efficient Washer!!

I am so pleased that I chose this washer. I am for the first time in many years caught up with my wash!! The top loading feature is easier for me to use, and the wash never takes more than 45 minutes to be done. Plus, I think the laundry is cleaner than my old front loader.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jan 26, 2024
LaundryWoman
4 out of 5 stars review

Verified Purchase

Great Washer Does ... does the job.

At 5.5 cu ft...this holds a lot of laundry. With Normal wash, some of the detergent gets stuck on the cloths that are on top. I have to use Deep Wash so that water covers all of the laundry. We are using the Extra High Spin .... however the clothes seems to be damp...comparing it to our front load LG Washer. The LG Front Load WM3470HVA does a great job of removing the dampness on the laundry. The top load washer does not shake the house compared to the front load washer. If your height is less than 5 ft 6 in......you will have a hard time getting out all of those clothes in the washer. This washer is deep...you might need a stepping stool to be able to retrieve all of the laundry if your height is less than 5 ft 6 inches. Since this washer does not have an agitator....it is best to put the dirtiest clothes at the bottom of the washer.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Mar 31, 2024
lindygrins
3 out of 5 stars review

Verified Purchase

Good enough

[This review was collected as part of a promotion.] The good: cycles are pretty quick, it's easy enough to customize cycles, and the clothes come out fine. It's efficient. The less good: randomly leaked one time. Makes a terrible metallic clinking noise when changing steps in a cycle that is very disconcerting. Haven't had a chance to test it yet with something really dirty to know how well it does. Should be better for the price. I suspect it won't last for 10+ years like my old one.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hi Lindy! We understand you have a leak in your washer and would like to have a closer look! Should you experience the leak again, please make note of where the leak originates from. The following link would provide possible resolution options: http://spr.ly/6424woSC4. In such an event, please send us a private message (PM) on social media (@LGUSSupport) with your phone, model, & serial number for assistance! We'd like to help resolve this to your satisfaction! Regarding the noise you're hearing, please check the tub for coins, wires, or other foreign objects. If any foreign objects are found, please carefully remove them. Please refer to the following link for more details: http://spr.ly/6425woSCf. Should this not help, be sure to let us know in your PM! We'd be happy to help! ^Chris

May 12, 2023
Ella Breakbill
1 out of 5 stars review

Verified Purchase

Worst Washer Ever!!!!!

This was purchased November 2022. In December 2022 it began leaking water and stopped working. The manufacturer never has an available date to come fix it. Therefore, I am stuck going to the washerteria (which I have not used in over 35 years). LG stated I would have to pay for repairs. This is the worst product I have ever purchased. Buyer Beware!!!!!!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

We want to thank you for taking this time to communicate with us about your experience with your LG 5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3Dâ„¢ Technology, model WT7400CW. We apologize that you had such experience and it's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product and support possible.We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Danee

Sep 19, 2022
CaligK
5 out of 5 stars review

Verified Purchase

Quiet, easy to use, many features

I was replacing an old washer that was in the house I bought. The old washer would go off balance constantly and sounded like an earthquake. My previous house also had an old model that shook and banged when you used it. When I decided to upgrade to this one with a much larger capacity, impeller instead of agitator, and all the bells and whistles with wifi and whatnot, I was not familiar with more modern washers. I was so used to old crappy washers that I kept going to check that this new one was actually working because it was SO quiet! I love the ability to download wash cycles that aren't prebuilt into the washer. I love the app that tells you when your wash is done. I LOVE the capacity since I wash a lot of large blankets covered in pet hair. I hope this washer is sturdy and lasts a long time, because it's pretty much perfect.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Aug 12, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Impeller is very different than agitator

[This review was collected as part of a promotion.] Recently purchased, quite an upgrade of my machine I purchased in 2010. I was surprised by the capacity, in fact I can barely reach the bottom to remove washed clothes and I'm not a petite woman. I like that I'm notified when a load is complete. The dispensers for detergent and fabric softener work very well. My towels haven't been this soft since I purchased them. Overall I would rate this machine a 10 and highly recommend.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Nov 11, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect Washing Machine

I replaced a 15 year old Kenmore front loading washer that had come to the end of its life cycle. (No pun intended.). I chose LG, because of the highest quality ratings given by Consumer Reports. I got the top loader, because of the serious mold and mildew problem that I had with the front loader. No more constantly cleaning the gasket and bad odors. The LG is very quite and the technology is very impressive. It also takes a lot less time to run a load and it is very energy efficient too. I highly recommend LG.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Mar 29, 2023
LG 7400 VE Dryer
5 out of 5 stars review

Verified Purchase

Jumbo Washer

I absolutely love this LG washer! Due to its huge size, (large Capacity) I can toss in my king comforter with ease, and there is no obstruction gadgit (agitator) up the middle so large blankets don't get twisted or knotted. It makes laundry a breeze! Thrilled with my purchase! It is also beautiful to look at in the graphite gray color!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from social/LG

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Mar 8, 2024
Happy Cusomter
5 out of 5 stars review

Verified Purchase

Aweseome Washing Machine

[This review was collected as part of a promotion.] MY LG Dryinger has been the best Dryer I have ever owned. I used to have a front loader washing machine and it constantly had issues. Since I have had my LG for the past 2 years, it has brought me joy because I know I don't have to worry. My LG washing machine is quiet, and my clothes always come out super clean and fresh! I love the fact that there is so much room to washing my bedding and oversized comforters. I reccomenf this washing machine or an LG product, cause LG has been the best Brand for all my products.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Nov 21, 2023
Viv Martin
5 out of 5 stars review

Verified Purchase

Great Washer & Time Saver!

[This review was collected as part of a promotion.] I love this washer!!! It makes washing easy and quick. The clothes are thoroughly cleaned and smell fresh at the end of the cycle. And to top it off, I received a notification on my phone when the cycle is complete saving me time by allowing me to immediately dry the clothes instead of them sitting in the washer 30 minutes longer than the should. Great washer!!!!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667