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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 121-130 of 819 reviews
May 20, 2023
Tessitore
1 out of 5 stars review

Verified Purchase

drain pump failed within 5 months

Stopped draining (as in not working at all) on Friday April 21st with a tub full of dirty towels and water. Couldn't get service technician for 2-1/2 weeks. And not covered by warranty since not at a residence. Paid for service call and ordered parts. New pump came the day after service was scheduled May 16th. Rescheduled for 23rd. Now been over a full month without washing machine. Fortunately, we have a great handy man in the family who got the pump in and the machine working again. Would not recommend this machine if you have laundry with any sort of dirt or debris on it. Or, run a tub wash cycle after every load and waste as much money in water and electricity.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you. ^James.

May 11, 2023
Jeanette Louise
5 out of 5 stars review

Verified Purchase

LG Washer and Dryer

[This review was collected as part of a promotion.] I purchased a new LG washer and dryer. They were highly rated in Consumers Report magazine. So far I am pleased with my purchase. The washer is the type that doesn't have an agitator. I cannot believe how large the drum is. There are many options for washing and I connected it to my wi-fi and have even more washing options. I'm still getting use to the dryer. I also connected it to my wi-fi so there are even more drying options.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Feb 27, 2024
Dana1957
1 out of 5 stars review

Verified Purchase

Great features poor reliability

[This review was collected as part of a promotion.] The washer worked fine for about a month and then dumped about 2 gallons of water on the floor. The repair man took a week to come after we contacted the LG company. He could get water to leak into the bottom of the machine but could not determine why so he left. We have not heard back over a week later . It would be nice to have a working washer machine. I would expect better considering the price we paid for a supposedly high end machine.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey Dana! We don't want your experience to be leaky and full of puddles! Let's work on this together and see how we can keep all the water in your washer inside instead of outside. You can check out this LG article that discusses leaks on your top load washer here: http://spr.ly/6423wJVvH. If you have any future questions, please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help out! ~ Jupe

Mar 10, 2023
Chrispy77
5 out of 5 stars review

Verified Purchase

Best Washer we have ever owned.

We went though a couple pairs of washer and dryeres and just kept sending them back cause they didnt work right etc etc. We finaly decided to try the LG brand again and this new model works great and is way far ahead than other brands in easy to use and understanding.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 7, 2023
ALL0222
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I bought this a month ago and am please with the features. I haven't become with all the features yet but I'm super please with being able to do larger loads, my clothing seems clean and fresh, the sensor ability, the different cycles just to name a few. I haven't setup the wifi yet but will try it soon.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 7, 2023
Kobys mom
5 out of 5 stars review

Verified Purchase

Great washing machine

I've had this for just about 3 weeks and I really love it! I don't know if I should be embarrassed to say that I'd had my previous washer/dryer for 23 years…so this impeller thing takes some getting used to, but I've been very happy with the results. I love being able to wash my king size bedding (including comforters) in this machine! Wow! The tub is huge and I'm short so it's hard to reach to the bottom of it, bad-good not sure yet but I'll deal with it since I can wash my own king bedding whenever I want!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

Hi, thank you for your 5 star review! No need to be embarrassed to say you need time to get used to the impeller feature- Out with the old, in with the new after all! Enjoy the TurboWash3D™ feature in your washer which allows for a powerful, yet gentle clean in less time. Don't forget to perform the tub clean maintenance cycle as often as recommended by your owner's manual! Should you need support, don't hesitate to reach out to us via social media! We're available on Facebook (@LGUSA) and Twitter (@LGUSSupport) for your convenience. Feel free to direct message us on Twitter or private message us on Facebook. We'd be happy to assist!

Jul 31, 2023
Art Mo
3 out of 5 stars review

Verified Purchase

Too Soon to Know

[This review was collected as part of a promotion.] I purchased this washer about two months ago and here's my honest opinion thus far. I think it's too soon to know if this will be a great washer but so far, it appears to be an average machine. I wish it would spin more water/moisture out of the clothes. They seem to be substantially wet after the final spin. The tub needs a light and I can't find a setting to indicate I've added fabric softener or not.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

Thank you for sharing your honest feedback on your recent purchase of the WT7400CV Top Load Washer with TurboWash3D™ Technology. We truly value your input. We apologize for any inconvenience you've experienced with the final spin cycle not removing enough moisture from your clothes. To improve this, we recommend checking if you're using the appropriate cycle and load size for the specific fabrics you're washing. Smaller loads or certain fabric types may require adjustments to achieve the desired drying results. To ensure you get the most out of your washer, we encourage you to refer to the cycle and options guide available at this link: https://www.lg.com/us/support/help-library/cycles-and-options-for-top-load-washers-CT10000012-1436976925348. If you have any further questions or need additional assistance, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. We're here to help you make the most of your LG washer experience. Thank you for choosing LG! ^Luisa

Nov 13, 2022
Botters
5 out of 5 stars review

Verified Purchase

Perfect so far

[This review was collected as part of a promotion.] I have had this washer for a few weeks and it has been perfect so far. I like the app that let's me know when my washer is finished and also let's me know when I need to clean the tub. The wifi start feature works well but I don't use it like I thought I would. This washer has a lot of great features and cleans my clothes very well. This is my first impeller washer and it works great. I have been very impressed with this washer so far.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Aug 14, 2023
JBL29
5 out of 5 stars review

Verified Purchase

New Washing Machine

[This review was collected as part of a promotion.] After my old washing machine finally gave up I immediately looked to LG. Having no agitator gets my clothes cleaner with less wear and tear. The larger capacity means I can get more done faster and can go on with my daily life! It was definitely the right choice. LG is extremely dependable and I am switching all of my appliances in my new house!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jan 16, 2024
JennDenn79
5 out of 5 stars review

Verified Purchase

Big tub

Love the big tub in this washing machine. It is hard for me, 5'3, to reach clothes at the bottom. This would be something to consider for people like me. I love that the app on my phone lets me know when the wash is complete. Very helpful for busy people or if you're not around the machine. I do wish that you could set a wash to start from your phone but otherwise, you can set for a delayed start. Clothes seem clean when complete and there is a nice little tune that plays when it's finished. It can be kinda loud when running but not for the entire time it's running. Only during certain cycles do you hear it.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667