Stopped draining (as in not working at all) on Friday April 21st with a tub full of dirty towels and water. Couldn't get service technician for 2-1/2 weeks. And not covered by warranty since not at a residence. Paid for service call and ordered parts. New pump came the day after service was scheduled May 16th. Rescheduled for 23rd. Now been over a full month without washing machine. Fortunately, we have a great handy man in the family who got the pump in and the machine working again. Would not recommend this machine if you have laundry with any sort of dirt or debris on it. Or, run a tub wash cycle after every load and waste as much money in water and electricity.

[This review was collected as part of a promotion.] I purchased a new LG washer and dryer. They were highly rated in Consumers Report magazine. So far I am pleased with my purchase. The washer is the type that doesn't have an agitator. I cannot believe how large the drum is. There are many options for washing and I connected it to my wi-fi and have even more washing options. I'm still getting use to the dryer. I also connected it to my wi-fi so there are even more drying options.

[This review was collected as part of a promotion.] The washer worked fine for about a month and then dumped about 2 gallons of water on the floor. The repair man took a week to come after we contacted the LG company. He could get water to leak into the bottom of the machine but could not determine why so he left. We have not heard back over a week later . It would be nice to have a working washer machine. I would expect better considering the price we paid for a supposedly high end machine.

We went though a couple pairs of washer and dryeres and just kept sending them back cause they didnt work right etc etc. We finaly decided to try the LG brand again and this new model works great and is way far ahead than other brands in easy to use and understanding.

[This review was collected as part of a promotion.] I bought this a month ago and am please with the features. I haven't become with all the features yet but I'm super please with being able to do larger loads, my clothing seems clean and fresh, the sensor ability, the different cycles just to name a few. I haven't setup the wifi yet but will try it soon.

I've had this for just about 3 weeks and I really love it! I don't know if I should be embarrassed to say that I'd had my previous washer/dryer for 23 years…so this impeller thing takes some getting used to, but I've been very happy with the results. I love being able to wash my king size bedding (including comforters) in this machine! Wow! The tub is huge and I'm short so it's hard to reach to the bottom of it, bad-good not sure yet but I'll deal with it since I can wash my own king bedding whenever I want!

[This review was collected as part of a promotion.] I purchased this washer about two months ago and here's my honest opinion thus far. I think it's too soon to know if this will be a great washer but so far, it appears to be an average machine. I wish it would spin more water/moisture out of the clothes. They seem to be substantially wet after the final spin. The tub needs a light and I can't find a setting to indicate I've added fabric softener or not.

[This review was collected as part of a promotion.] I have had this washer for a few weeks and it has been perfect so far. I like the app that let's me know when my washer is finished and also let's me know when I need to clean the tub. The wifi start feature works well but I don't use it like I thought I would. This washer has a lot of great features and cleans my clothes very well. This is my first impeller washer and it works great. I have been very impressed with this washer so far.

[This review was collected as part of a promotion.] After my old washing machine finally gave up I immediately looked to LG. Having no agitator gets my clothes cleaner with less wear and tear. The larger capacity means I can get more done faster and can go on with my daily life! It was definitely the right choice. LG is extremely dependable and I am switching all of my appliances in my new house!

Love the big tub in this washing machine. It is hard for me, 5'3, to reach clothes at the bottom. This would be something to consider for people like me. I love that the app on my phone lets me know when the wash is complete. Very helpful for busy people or if you're not around the machine. I do wish that you could set a wash to start from your phone but otherwise, you can set for a delayed start. Clothes seem clean when complete and there is a nice little tune that plays when it's finished. It can be kinda loud when running but not for the entire time it's running. Only during certain cycles do you hear it.