Customer reviews for Deck Impressions Multi-Color Solar Firefly Lights, 6-Pack forMember photos
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Disappointing
These lights are beautiful...when they work. I used them for a week and they stopped working. I purchased new batteries and replaced the "old" batteries. The lights worked (with the new batteries) for less than a week. It's very disappointing that these solar lights won't hold a charge for longer than a week.
Hi Sherri,<br />Thank you for your feedback, and we’re sorry to hear about the issues with your Firefly lights. For best performance, these solar lights need to be placed in full sunlight during the day to fully charge. If they’re in the shade or during overcast days, the lights may not charge completely and could stop working sooner than expected.<br />We hope this helps, and we appreciate you sharing your experience!
Do not recommend
These lights were very disappointning. They were not very bright. They never draped but seemed to stand up more then arc. With a full charge they only lasted a couple of hours. I do not recommend. These were the 2nd type of solar lights I bought from the brand deck impressions. The other set (spotlights) were also disappointing.
We’re sorry to hear that our firefly lights didn’t meet your expectations. We appreciate your feedback and want to help! The lights are designed with flexible wires, allowing you to gently bend them to achieve the desired arch effect. If they appear too upright, adjusting the wires should help create the draping look.As for brightness and battery life, these can be affected by factors such as placement and sunlight exposure. We’d be happy to provide tips to improve their performance or explore a solution that works for you. Please feel free to reach out to our customer service team at customerservice@creative-prc.us —we’re here to help!
junk
one rain storm and stopped working. junk
With recent rain, there may have also been several days of overcast weather, which can prevent the lights from receiving enough sunlight to recharge. We recommend placing the lights in direct sunlight for a full day or two to restore function. Solar lights need a strong charge cycle after a few cloudy or stormy days.
Not worth it!
I bought these last year when on sale and loved them for about a few weeks. After that I had one go out a week later another one went out. It took about 3 months for all of them to stop working.
Thank you for taking the time to share your experience. We’re sorry to hear that the lights stopped working over time, as this is certainly not what we want for our customers.<br />Solar lights rely on rechargeable batteries, which can be affected by factors such as weather conditions, charging exposure, and normal battery wear over time. In some cases, replacing the rechargeable batteries can restore functionality. We also recommend ensuring the solar panels are kept clean and placed in an area that receives direct sunlight throughout the day.<br />If you would like us to assist further with troubleshooting or to review possible solutions, please contact us at customerservice@creative-prc.us, and our support team will be happy to help.<br />Thank you again for your feedback.
Fun but flimsy
I got these on sale. I enjoy the lights and the way they present, including the color changing option. They arrived last Friday and two days later, one is already broken and another damaged. The dog bumped into one and the solar panel snapped off. The wires from the lights to the panel separated easily. Another, I bumped the panel as I was pushing it into the snow (not a hard surface, so it was a light bump) and the panel now sags. All in all, for the price, I expected better. I got them on sale, but still, the guilt that the whole stack will likely be headed to the landfill, broken, by spring is a disappointment.
Thank you for sharing your feedback, and we're sorry to hear about the issues you’ve experienced with the lights. We’re glad you enjoy the color-changing feature and the overall presentation, but we completely understand your frustration with the durability, especially after such a short time.It’s concerning to hear about the solar panel breaking and the wires separating so easily, especially with light handling. This is certainly not the quality we strive for, and we apologize for the inconvenience this has caused. We’d love the opportunity to make this right for you. Please reach out to our customer support team at customerservice@creative-prc.us, and we’ll be happy to assist you with a replacement.Your experience is important to us, and we appreciate you bringing this to our attention.
Do not Recommend
When these arrived 2 months ago, 5 of the 6 worked. Now, only one works even though I have installed new batteries.
We’re sorry to hear that your lights aren’t working as expected. We appreciate your feedback and would love to help! Since these were received two months ago during the winter, limited sunlight may have affected their ability to fully charge. Even with new batteries, solar lights need consistent sunlight to maintain performance.We recommend placing them in direct sunlight for a couple of days to see if their performance improves. If the issue persists, please reach out to our customer service team at customerservice@creative-prc.us, and we’d be happy to assist further.
Nice lights.. but bad quality control
I installed these lights a week ago in my flowerbed. All of the stakes worked fine on day one. I charged my lights in full sun for a day and a half before I switched them on. Both multicolor and single-color modes worked fine on day one. The next day, one of the takes did not turn on. So I sent an email to their customer service via customerservice@creative-prc.us requesting a replacement. So far, there is no real response back from the manufacturer other than the automated acknowledgement. Based on the other reviews I read here, there is a quality control issue. However, the lights that worked are amazing. Hopefully, the remaining stakes will continue to work. Now I don't know how to proceed if the manufacturer is not responding to my email. I would have given 5 stars if all of the lights worked. I give this a 3.5 rating due to a lack of quality control and zero response so far from their support department.
Expensive for product that will only last a week.
Lights are not working after only 1 week of use.
We’re sorry to hear your Solar Firefly Lights stopped working so soon. A few quick tips to help troubleshoot: Ensure the solar panel receives direct sunlight during the day for a full charge — shaded areas can limit performance. Avoid placing the lights near other outdoor light fixtures or bright ambient lighting at night, as this may interfere with the photo sensor and prevent them from turning on.
2 came not working. 3 more went out a month or so later. 1. I have 2 left. junk.
Thank you for taking the time to share your experience. We’re sorry to hear that several of the lights stopped working, as this is not the experience we want for our customers.<br />We’d like the opportunity to help resolve this for you. Please contact us at customerservice@creative-prc.us so our support team can assist with troubleshooting or arrange replacements where applicable.<br />Thank you for bringing this to our attention.
don't waste your money
they don't hold up charge for long, they're also flimsy
Thank you for sharing your feedback. We’re sorry to hear the lights did not meet your expectations. The Deck Impressions Multi-Color Solar Firefly Lights are designed to provide several hours of illumination when fully charged, but performance can be affected by the amount of direct sunlight they receive. We also take product durability seriously and would like to learn more about the issues you experienced. Please reach out to our customer service team so we can assist you with a resolution.