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Customer reviews for Kleenex White 2-Ply Facial Tissue, Cubed Box (95 tissues/box, 6 boxes) for
Kleenex White 2-Ply Facial Tissue, Cubed Box (95 tissues/box, 6 boxes)
4.5 out of 5 stars
stars
3,843 ratings3,443 reviews
  1. 5 stars72% (2,748)
  2. 4 stars16% (597)
  3. 3 stars5% (207)
  4. 2 stars2% (92)
  5. 1 star5% (199)

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Showing 141-150 of 3,443 reviews
Jan 31, 2017
Minnie
1 out of 5 stars review

Upset Long Time Customer

I have been using Kleenex for decades and have experienced the reduction of quality, thickness, strength, size of tissue and count per box for years but never submitted a review. Until now. In addition to those complaints listed above, the new patterns and colors of the boxes are nothing short of ugly. Did the "designers" speak to anyone over the age of 18? I am an ADULT. No one I know, younger or mature, has their homes decorated in a style which the new designs would compliment. Save the special patterns and colors for the kids and holiday boxes and leave the rest of your product packaging for us grown-ups - you know, the ones with the money to buy K-C products. I've been a customer long enough to know how often the box designs change and these gross things are going to be around for quite a while, during which time I will be purchasing another brand of tissues.

Review from kleenex.com
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reply from Kleenex Brand

Thank you for leaving us a review. Also, thank you for being a loyal fan over the years. Kleenex Tissue designs do change from time to time and we always encourage you to frequently check out the Kleenex Brand website to see our updated box designs. We appreciate your feedback and we will pass it on to our Kleenex Tissue team. Have a great day.

Dec 6, 2018
Erin B
5 out of 5 stars review

The Best Tissue

I've been using Kleenex brand forever and I don't plan on stopping anytime soon. They are just the right softness without the greasy feel of the other leading tissue brand. To those complaining about the box designs: yes, they're ugly but if it's that much of a problem just buy a tissue box cover; they've been around forever. There's no reason to stop using a good product because it comes in an ugly package.

Review from kleenex.com
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reply from Kleenex Brand Team

Thanks for being a loyal fan, Erin! We're so happy to hear you choose us as your tissue of choice.

Jan 7, 2018
Sandie
1 out of 5 stars review

Irritation and sneezing

My husband and I have happily used Kleenex for 15 years+. My husband couldn't stop sneezing when using these and when he used another brand his sneezing stopped. I've been watching some ‘tear jerkers' lately and started using trusted care Kleenex. I'm usually not sensitive to some things that bother my husband. I have sneezed 5 times today and my nose is irritated. Anyone else having problems?

Review from kleenex.com
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reply from Kleenex Brand Team

Hi, Sandie - Thank you for being a fan over the last 15 years! We're sorry to hear you have a sore nose. To help, you may want to try Kleenex Cool Touch Tissues, which give you a cooling touch for those tender moments. You can find them online at: https://www.kleenex.com/en-us/products/facial-tissues/cool-touch. We hope that helps!!

Jul 11, 2017
marbleizedboxlover
2 out of 5 stars review

Miss the Marbleized Box

I have used the 160 count marbleized box for decades, and am very disappointed the design has been discontinued. The new designs are loud compared to the classic and sophisticated marbleized design. Please consider bringing the design back or creating boxes with classic patterns of tone-on-tone color. Sadly, I have had to purchase other brands while I wait for a more subtle Kleenex design to hit the shelves.

Review from kleenex.com
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reply from Kleenex Brand Team

We appreciate the feedback on our box designs, but what's inside are still the same soft, strong tissues you have grown to love. We hope you'll continue to be a fan and look for new designs in the future!

Jan 18, 2017
Scooter
2 out of 5 stars review

I love Kleenex but who designs the boxes? They are terrible...all of them! I buy my Kleenex at Costco and don't like any of the designs offered there. Bring back simple colored boxes not the crap that's out there now. My rating is solely based on product packaging.

Review from kleenex.com
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reply from Kleenex Brand

Thank you for your feedback, Scooter and thanks for being a fan! We do change our designs from time to time and encourage you to stay up-to-date on any changes through the Kleenex Brand website. Have a great day!

May 12, 2014
Donna124F
1 out of 5 stars review

Bad quality

I have used Kleenex for many years with no problems until the last several months. The quality is going down very fast. Now, it seems like every time a tissue is pulled from the box, the lint and larger particles make a terrible mess around the box and on the floor. I usually buy several packages of three boxes at a time. I just purchased 5 packages (15 boxes) and when they are used up (if I can stand the mess), I might try one more box to check quality. If not improved, Kleenex is DONE in my home.

Review from kleenex.com
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reply from Family Care

Hello, Donna. We are sorry to hear about your recent experience with our Kleenex Everyday tissues. We strive in making our products of the best possible quality and it sounds like this was not the case. We would like to hear more about your experience and speak with you directly. Please contact our team here: http://bit.ly/L5RuXa. Thank you!

Dec 26, 2016
JillJ
1 out of 5 stars review

Hideous box designs

I agree with all who hate the new box designs. The tissues themselves are the standard I depend on, but like many, I've been searching for a brand that offers the more subtle design and color scheme. I recommend you offer 2 different sets of designs; the traditional style and colors so many baby boomers continue to want, and the newer, bolder look the younger generations may be purchasing. But PLEASE don't mix the two in multi-paks!

Review from kleenex.com
Helpful?3GQUTVTR1VU013648112361
reply from Kleenex Brand

Thank you for writing us a review, and for being a Kleenex fan! We will update the graphics on our boxes from time to time to stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you, while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. Also, be sure to keep checking the Kleenex Brand website for new designs in the future. Your opinion is very important to us, and we'll certainly share your comments with the rest of our Kleenex brand team. If you have any further questions, please don't hesitate to contact us at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. Thanks again!

May 10, 2023
Gmf01
3 out of 5 stars review

Ugly new boxes!!! Why!!??

The new boxes are absolutely ugly! They do not match Decour in anyone's house! Please bring back the old soft toned colors . Why change some thing that was nice? And I'm tired of pulling tissues out and having tissue pieces fly all over the place. There has to be more quality control. Hardly no one likes the new colors .

Review from kleenex.com
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reply from Kleenex Brand

We're sad to hear this, because we always want you to be happy with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Jun 22, 2020
Jerseygirl
5 out of 5 stars review

Tissue quality consistently superior

I only have one recommendation. Please change the design on the boxes. The outside of the boxes used to be very pretty, you could put them anywhere and it would compliment any space. The geometric designs are too busy and not visually appealing especially the smaller regular tissue ones. Tissues are great and I don't mind paying a bit more but the outside is not representative of the quality Kleenex is known for. Just a suggestion and my opinion. Thank you.

Review from kleenex.com
Helpful?3GQUTVTR1VU013648112361
May 12, 2023
NBC007
3 out of 5 stars review

Box Colors...UGH

Love the tissue ( with the exception of the tissue dust). The fact that they are unscented and 'unlotioned'... is a huge plus! The new box colors are awful. You shouldn't be forced to have your tissues be displayed as artwork. They should blend into your space, not scream at it. Ugh!

Review from kleenex.com
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reply from Kimberly Clark

Thanks for sharing your feedback with us. Quality is very important to us, as we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can try to help. Thank you.