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Customer reviews for Kleenex White 2-Ply Facial Tissue, Cubed Box (95 tissues/box, 6 boxes) for
Kleenex White 2-Ply Facial Tissue, Cubed Box (95 tissues/box, 6 boxes)
4.5 out of 5 stars
stars
3,843 ratings3,443 reviews
  1. 5 stars72% (2,748)
  2. 4 stars16% (597)
  3. 3 stars5% (207)
  4. 2 stars2% (92)
  5. 1 star5% (199)

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Showing 131-140 of 3,443 reviews
Oct 22, 2016
Kristi
1 out of 5 stars review

New designs are super ugly

I was so disappointed to see that they discontinued the beautiful gray designs with hideous new garish ones that I can't bring myself to buy them. I don't spend my money on things that I don't love and am now looking at other options. It makes me sad. I used to look forward to buying new ones, but now I'm going without and considering making a box cover as it would upset me too much to have to look at these horrid designs.. But if I have to go through all that trouble I might as well switch brands completely. The love is gone.

Review from kleenex.com
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reply from Kleenex Brand Team

Thank you for contacting us about Kleenex facial tissue, Kristi. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up-to-date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you, while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Sep 20, 2016
Wendy
1 out of 5 stars review

New designs needed!

I used to keep Kleenex upright boxes around the house but its been a while since the graphics were interesting. My local stores either aren't stocking the one on your website that I like or they aren't available. Granted Betsy Johnson was a disaster on a Kleenex box but that was more of an in-house executive decision misfire than a reason to scrap the whole design program, right? If I ran Kleenex I would launch a public design competition come up with new box graphics. I think you'd get thousands of designs submitted and tons of good ideas. I haven't been buying Kleenex because the boxes I find locally are ugly and I don't want them in the house. And I don't like the tube design because it requires two hands and the colors don't fit with my rooms.

Review from kleenex.com
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reply from Kleenex Brand

Thank you for contacting us about Kleenex facial tissue, Wendy. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope to keep you in the Kleenex Family. Thanks again.

Jul 11, 2017
marbleizedboxlover
2 out of 5 stars review

Miss the Marbleized Box

I have used the 160 count marbleized box for decades, and am very disappointed the design has been discontinued. The new designs are loud compared to the classic and sophisticated marbleized design. Please consider bringing the design back or creating boxes with classic patterns of tone-on-tone color. Sadly, I have had to purchase other brands while I wait for a more subtle Kleenex design to hit the shelves.

Review from kleenex.com
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reply from Kleenex Brand Team

We appreciate the feedback on our box designs, but what's inside are still the same soft, strong tissues you have grown to love. We hope you'll continue to be a fan and look for new designs in the future!

Nov 18, 2017
Fussy
1 out of 5 stars review

Hideous Box Designs

I have always used Kleenex because it doesn't shred in the wash as other tissues do. Now I will have to switch because you have hired the most unqualified box designer who has created hideous designs with no cohesion around the box. Bye, Bye,, Kleenex

Review from kleenex.com
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reply from Kleenex Brand

Thanks for lending your feedback about our designs. We change them often and encourage you to check back often to see our newest options! Thanks again and we appreciate you stopping by!

Feb 1, 2017
Emma
1 out of 5 stars review

Poor Designs on Boxes

Kleenex tissues have always been on display in our breakfast room and 3 bathrooms. I consider the boxes to be part of the decor, and I have always been happy with the red, taupe, and silver designs you have offered. I cannot display any of your current designs. The colors lean to green and blue, with uncoordinated box side designs and colors. They might be cute in an unsophisticated room, such as a nursery or young child's room. I had to buy a different brand, after more than 30 loyal years with Kleenex.

Review from kleenex.com
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reply from Kleenex Brand

Thank you for being a loyal fan of Kleenex Tissues over the years. Kleenex Tissue box designs do change from time to time, but we do value your feedback. Be sure we will pass your thoughts on to our Kleenex Tissue team. Have a great day!

Dec 29, 2016
lradtech
1 out of 5 stars review

Hideous designs

I have used Kleenex for years. It is by far my favorite tissue! Sorry to say my Kleenex days are over. The designs are so ugly there is no way they fit in my house. Purple, really? Who decorates in purple? I see from your response to other reviews that this is not a concern and the neutral, more common sense colors will not be brought back, so I will dry my tears over this with another brand of tissue. You're design team needs a major overhaul.

Review from kleenex.com
Helpful?3GQUTVTR1VU013648112361
reply from Kleenex Brand

Thank you for taking the time to share your review with us. We appreciate having you as a long-time fan, and our hope with our new graphics was to encourage fans to share Kleenex care with comforting designs. We are still providing you with your favorite tissue with the dependable quality you've loved over the years. We do update our box designs from time to time and encourage you to keep an eye out for new designs. We'd love the opportunity to discuss our new designs with you. If you haven't already, feel free to contact our Consumer Care team at https://www.kleenex.com/en-us/contact-us or by phone at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time). We hope to keep you in the Kleenex Tissue family!

Jul 26, 2024
Plain Jane
4 out of 5 stars review

I do not like the new design on the box!!

I always buy Kleenex tissues. I am just a plain person and I like your 2 ply tissues. They are nice and soft. I do not like 3 ply and I do not like lotion. Just plain! So why did you change the design on the outside of the box to something bold and ugly?!

Review from kleenex.com
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reply from social media team

Hello! We understand that they may not be everyone's cup of tea. We value your feedback and will take it into account for future updates. Thank you!

Feb 20, 2019
McKay
1 out of 5 stars review

Horrible Chemical Smell

Over the last few months it's hit or miss on whether or not the Kleenex box I buy will have a horribly strong chemical smell. I've tried buying them at different locations and it hasn't helped. The smell is overpowering. I've probably thrown away eight boxes to the three I've managed to keep.

Review from kleenex.com
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reply from Kleenex Brand Team

Yikes - that's certainly unexpected, McKay! We take a lot of measures to ensure this sort of thing doesn't happen, however sometimes smells can be absorbed during shipment and storage. It's important to us to provide you with the perfect product, so extensive measures are taken at our manufacturing facilities and those who ship, store, and sell our products - We're glad you brought this to our attention. Please give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further.

Feb 26, 2017
Shaggy Mae
2 out of 5 stars review

Not a happy customer

I've been buying Kleenex for, well, pretty much since I've been buying tissues. Not only are the boxes now hideous! But despite what they say below, they are Not The Same Tissues. Maybe I'm just sensitive, but i notice a big difference in the quality. These feel rough, similar to a cheap brand I've had to use in the past... Why Kleenex, why? :(

Review from kleenex.com
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reply from Kleenex Brand

We can assure you, Shaggy Mae, the tissues haven't had any recent changes to them. However, because you are experiencing something different from what you're used to we'd like to learn more. When you have time, please reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). We hope to hear from you soon!

Dec 31, 2023
Rf595
3 out of 5 stars review

Unattractive design colors

Great product, but the new box design is ugly and offensively bright. Please go back to the previous design or softer colors. I will use generic going forward. Too bad lowering the cost of kleenex wasn't done rather than spending money on redesigning something that was fine to begin with.

Review from kleenex.com
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