Customer reviews for Kleenex White 2-Ply Facial Tissue, Cubed Box (95 tissues/box, 6 boxes) forMember photos









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new package designs... ugh!
i've been using Kleenex tissues since i was a kid 50 years ago and i use a lot of them thanks to a runny morning nose. but i'm considering switching brands after the latest package re-design for everyday tissues. the designs and color combos are not appealing and i guarantee they don't fit the decor of most people my age and older including my 78 year old mother who's been a loyal customer even longer. she hates them!
Thanks for your feedback and for being a loyal fan over the years. We are disappointed to hear that the new designs are not to your liking. From time to time, we do update the graphics on our boxes, and strive to keep these designs uplifting and comforting, while on trend. Even though the outside has changed, the inside still contains the quality and dependable tissues you have grown to love. We'd like to encourage you to visit our Kleenex Brand website and see all of our new designs and themes at https://www.kleenex.com/en-us/products. Again, thank you for your feedback, and we'll be sure to pass it along to our team.
What happened to the classic boxes!!!
I love Kleenex tissues. For as long as I can remember the classic boxes have been a great item to blend into our homes. I did a double take when shopping for them and thought generic boxes were in there place, the designs look cheap and tacky. I used the the grey, blue, brown, and newer turquoise in rooms they easily blended into. I purchased another brand in place that had more appealing designs. I will continue to buy the other brand as long as Kleenex keeps the outdated looking designs. I was even disappointed in the new Kleenex lotion boxes. Please bring back the original classic boxes!!!
Thank you for contacting us about Kleenex facial tissue, Sarah. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!
What happened to the 'classic' design boxes?
Your new designs are terrible looking. They look like they have patched together left over pieces of cardboard. Please bring back your 'classic' brown, gray, blue, & other non -obtrusive colored boxes. We do not like that the new box look has to be a focal point of a room. The more it blends into the surroundings, the better. Also, reducing your tissue count per box from 200, then 180, now 160 isn't fooling anyone. We would rather you would up the price a bit rather than reduce the quantity.
We are glad to know you liked the old designs. Also, we want you to know we do offer multiple counts of Kleenex Everyday Tissues, from 55 sheets to 210 sheets, and they do come in a variety of designs. You can find them all online at: https://www.kleenex.com/en-us/products. Thanks for being a fan!
colors of boxes too wild
Hi. I have been buying kleenex brand for YEARS & I will continue to do so, because I like your product. However......the change of the box designs leaves me disappointed. I keep my bathroom & other rooms very neat & color coordinated. I could always get by with a silver/gray color or something subtle. But the new designs are way too "loud" & look cheap in my rooms. Even plain colors would look fine. I sure hope you change the designs soon. Don't like the boxes at all. Thanks for listening.
Of course and thank you for your feedback! We do change our designs from time to time to stay up to date with current trends, but we're sure to have a design that fits your style. You can always view our whole product offering online at: https://www.kleenex.com/en-us/. We hope you find a design that you like and thanks for being a fan!
Not a fan of the new box designs
I am a lifetime Kleenex user, and have been happy with the box designs throughout my 40 years of purchasing the Kleenex tissues. I have a box in just about every room...for easy access. I am very disappointed with the current available box designs where the pattern/design is different on the sides versus the rest of the box. Because I do have the Kleenex boxes in just about every room and out in the open they are very visible.
Hello and thanks for being a loyal fan of ours throughout the years! Our box designs do change frequently, so feel free to check out our website for more choices https://www.kleenex.com/en-us. Thanks and have a great night!
FRUSTRATED - Quality decrease
Have used "Kleenex" brand my entire life - pay extra for presumed better quality - however as of recent experience - quantity in box has decreased, but prices stay same or increase - OK, Inflation . . . - quality - LOTS of paper dust, thinner tissues, may even be smaller - cannot verify this - QUALITY CONTROL - the boxes we have recently purchased seem to not be "cut" properly. When trying to pull out a tissue, they are wadded up and sticking together in one spot - when you carefully pull out a whole wad of tissues you discover that the edges have not really been cut through - holding them together rather than coming out individually and making a real mess. I will take the time to TRY to finesse a tissue of the box. My husband just gets frustrated and pulls them all out stuck together! - agree with other comments about the new box design - really hideous colors and designs (I realize you change packaging designs, but been this way for at least 6 months) - do not like or want tissues with added lotions, etc. just want GOOD old style Kleenex. They used to come out of the box one at a time, did not have clouds of paper dust come out of the box with each pull, held together when used and much nicer box designs - important since we usually have a box in almost every room of the house - living room, office, bedroom, bathroom, etc. - product quality is no longer there. Sad, more than SIX DECADES long time user . . .
We're so sad to learn about your recent experience! We haven't made any recent changes to our Kleenex Trusted Care tissues, so what you've described is most unusual. Each tissue should be coming out of the box one at a time, and while lint is common where our paper is made, excessive 'paper dust' is not. Quality is very important to us, and what you've described is definitely not something we're used to hearing. So we can understand what's happening to you, we ask that you reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 7:30am - 7pm CT). In the meantime, we wanted to let you know that our Kleenex Trusted Care tissues should not contain any lotion. We also offer a variety of box designs for you to choose from. To learn more about our tissue lineup, visit us at: https://www.kleenex.com/en-us/products. We appreciate your long-time loyalty to the Kleenex brand! Thanks!
Irritation and sneezing
My husband and I have happily used Kleenex for 15 years+. My husband couldn't stop sneezing when using these and when he used another brand his sneezing stopped. I've been watching some ‘tear jerkers' lately and started using trusted care Kleenex. I'm usually not sensitive to some things that bother my husband. I have sneezed 5 times today and my nose is irritated. Anyone else having problems?
Hi, Sandie - Thank you for being a fan over the last 15 years! We're sorry to hear you have a sore nose. To help, you may want to try Kleenex Cool Touch Tissues, which give you a cooling touch for those tender moments. You can find them online at: https://www.kleenex.com/en-us/products/facial-tissues/cool-touch. We hope that helps!!
Unattractive design colors
Great product, but the new box design is ugly and offensively bright. Please go back to the previous design or softer colors. I will use generic going forward. Too bad lowering the cost of kleenex wasn't done rather than spending money on redesigning something that was fine to begin with.
Hideous box designs
I agree with all who hate the new box designs. The tissues themselves are the standard I depend on, but like many, I've been searching for a brand that offers the more subtle design and color scheme. I recommend you offer 2 different sets of designs; the traditional style and colors so many baby boomers continue to want, and the newer, bolder look the younger generations may be purchasing. But PLEASE don't mix the two in multi-paks!
Thank you for writing us a review, and for being a Kleenex fan! We will update the graphics on our boxes from time to time to stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you, while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. Also, be sure to keep checking the Kleenex Brand website for new designs in the future. Your opinion is very important to us, and we'll certainly share your comments with the rest of our Kleenex brand team. If you have any further questions, please don't hesitate to contact us at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. Thanks again!
Verified Purchase
Not the correct wording in title of add.
This says 36 cube boxes of Kleenex. Only 6 showed up.
We're disappointed to hear this, Fred! This product is being listed independently by a Third Party Seller, not Kimberly-Clark. Third Party Sellers establish and set their own prices and information, and Kimberly-Clark is not involved in the pricing or availability of Third Party Seller listed products. Please know that Kimberly-Clark is working diligently with our retail partners make our essential products available to consumers. We are working with our partners to encourage fair practices during this unprecedented time.
