The convertible is very solid and easy to use, but the boards stain VERY easily. Although I know it is outdoor furniture, still it would be nice for it to have a better coating of protection. I will agree with others that the customer service is excellent and some new boards were sent to us, but we have over 12 units...so that's a lot of boards.

I have had this product for just over a year and aside from staining very badly the slats are all breaking and warping. Great idea... poor fabrication...although i will say the frame is built like a tank but a frame by itself is just a waste of space.

It's completely understandable that, from time to time, a minor defect will slip through. I am so pleased with my new Lifetime Convertible Bench(s) that I couldn't overlook a crack/plastic shard. Within minutes, Lifetime's Customer Service had a replacement seat slat on order, and sent confirmation.

My company bought these about a year ago. They look nice and are well made. My only complaint is the slats are a bit on the cheaper side. We have had to replace some slats. Customer service was great and gave us replacements parts without charging us, and without question.

I've purchased two of these and the functionality and design is great. I didn't buy both at the same time so unfortunately one has exposed fasteners while the other does not. The one without exposed fasteners is a much cleaner design and looks polished. Love not having to maintain wood.

My present to myself this year was the convertible bench. It looks fantastic in my backyard. Assembly was easy [thanks to my son-in-law] and easy-to-follow instructions. We both commented on the blister packs of screws, nuts, etc. They were clearly marked so there was no confusion as to what went where. All in all, I'm very pleased with my purchase and look forward to using this both as a bench and table/bench. Most importantly, it is a very comfortable seat.

Bought a pair from Costco last Fall knowing that this would be a perfect furniture in our deck. We were not disappointed with its functionality, durability and design. Assembly instruction was straight forward and easy to follow. Best bench we have invested so far. Highly recommended!

I wanted a table outside for my staff to eat at during the pandemic. My husband and I put it together in a little less than 2 hours. It was a little bit challenging for us, but credit to the manufacturer that all the parts were labeled and securely packaged. Directions were clear, step by step, and we did not have a misstep. Tips: have a rubber mallet and use the head to support the weight of the table against the leg while putting in the long screws, and a flashlight can help you align the holes underneath the table. The bottom line is that this bench/table is gorgeous, sleek and solid. The staff loves the table and so do so many passers by.

We enjoy using this product on our small back patio area. It can easily be converted to a very useable table or changed to two benches instead, Our son was so impressed we ordered another one for him. It holds up well in our Florida weather, but could also be used on an inside porch!

We've enjoyed the bench for a couple of years in our community. Two slats in the bench were accidently damaged. Customer service responded within minutes to my call and quickly sent two replacement slats free of charge. Since then I always consider buying Lifetime products as my first choice.