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Customer reviews for Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother for
Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother
4.6 out of 5 stars
stars
627 ratings597 reviews
  1. 5 stars79% (496)
  2. 4 stars13% (81)
  3. 3 stars2% (13)
  4. 2 stars2% (10)
  5. 1 star4% (27)

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Showing 181-190 of 597 reviews
Sep 1, 2023
Jmanz
5 out of 5 stars review

Great coffee, easy , fast espresso with no mess up

[This review was collected as part of a promotion.] We’ve had espresso/ cappuccino machines for years. Until a friend served up a cup for us one night. We were sold from that moment . No hassle, so easy to use and fast clean up. It’s great. I even bought one for work

Review from Nespresso USA
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Aug 31, 2023
Jim
5 out of 5 stars review

Best coffee ever

[This review was collected as part of a promotion.] We bought the machine because it was at an excellent price. Our current machine works well, but we’ve had it for years (and it gets a hard daily workout). This new machine so we have a replacement. Its still in the box.

Review from Nespresso USA
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Sep 25, 2023
UnHappyCC
1 out of 5 stars review

STAY AWAY, AWFUL

Received for a gift. I was so excited. The coffee is delicious. However I would never wish this headache of a machine to be given even to the worst people. It's just awful. Started leaking a couple weeks after using it. The ONE button doesn't work 1/4 of the time. Constantly leaks all over counter. It will dump half the tank for a 1 shot of espresso. Such a waste of money if you aren't standing in front of it. And I've gone through about 200 pods. Spend your money on a different one. This one just sucks.

Review from Nespresso USA
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reply from Customer Service

Thanks for your review. We’re dismayed to learn that you new Vertuo Next machine leaks during the brew cycle. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options available via our Assistance Service Program, even when your machine is out of warranty. We recommend calling our toll-free number when you’re with your machine to speak to one of our machine experts. We’re confident we’ll come to a satisfactory resolution, and you’ll be back to your Nespresso coffee ritual again soon.

Sep 1, 2023
Max
5 out of 5 stars review

Vertuo next

[This review was collected as part of a promotion.] I bought this cause my Nespresso I thought died on me I cleaned 4 times still would not brew ordered this one ,came I’m looking at my other one decided to call walked me thru a step it worked she said the element was overheated been working fine since now I have 2 and love them both but my older one vertuo plus is more quiet the other sounds like a airplane and I like the one touch to open the plus but I do love the coffee both make!!

Review from Nespresso USA
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Jan 14, 2025
walkeroh
4 out of 5 stars review

Great coffee at home

[This review was collected as part of a promotion.] I bought this back in December. I have been enjoying the coffee and crema so far. I've been trying out different recipes to determine which pods are the best for me. Much better and cheaper than going to the coffee shop each day.

Review from Nespresso USA
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Jan 28, 2025
mheyde
1 out of 5 stars review

Big disappointment

After a year, it just doesn't work. I have tried everything. It sounds like it will start working, but then the cup on the button turns red. My son has this model, too, and he ran into the same problem. These are to expensive to only last a year. I would not recommend this model. I have a different model at home, and it still works great.

Review from Nespresso USA
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reply from Katy R.

Thank you for your review, Michele. We're certainly disappointed to hear this and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week at 800-562-1465, and we look forward to finding a satisfactory solution.

Jan 24, 2024
NanaJude
5 out of 5 stars review

Finally greatest coffee ever.

I really was surprised when I received this gift. I actually did not think I would keep it. But then, I had my first cup of coffee and WOW! I don't need to cover it in sugary creamers or add whipped cream filled with sugar. I am actually tasting my coffee and it's foamy, heavenly tasting, and satisfies my coffee cravings. I got it for Christmas and have already sent for more and sent a bag filled with empty cups. Oh, Yeah, best gift ever.

Review from Nespresso USA
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Jul 1, 2023
Jojo3
1 out of 5 stars review

Don’t buy

Terrible. I’ve purchased several Nepresso machines and this is by far the worst. The first one was traded back in under warranty because it malfunctioned. The current one is just over a year old. Every morning I’m struggling with the lid. It’s just insane!

Review from Nespresso USA
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reply from Customer Service

Thank you for your review. We are disappointed to learn that the Vertuo Next has not met your expectations. Please contact Nespresso 24 hours a day, 7 days a week at 800-562-1465 for troubleshooting assistance. Assistance is also available on the Nespresso.com/help page.

Jan 27, 2025
Donna
5 out of 5 stars review

Best Coffee ever

We have been in love with this machine for more than a year. We purchased the same ones for our kids and they love it as well. Just purchased one for our contractor, who has fallen in love with the quality of the coffee. We donated our Keurig because there is no comparison if you like rich and flavorful coffee.

Review from Nespresso USA
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Feb 5, 2024
Memphis
5 out of 5 stars review

Fabulous Coffee

[This review was collected as part of a promotion.] I fell in love with the coffee from the Nespresso machines a few years back in Europe. I finally broke down and bought the machine. The code on the disks make it so fast and easy to make a cup of coffee in the morning.

Review from Nespresso USA
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