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Customer reviews for Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother for
Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother
4.6 out of 5 stars
stars
639 ratings609 reviews
  1. 5 stars79% (503)
  2. 4 stars13% (83)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star4% (28)

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Showing 171-180 of 609 reviews
Sep 3, 2023
Reviewer name: RedF88
5 out of 5 stars
5 out of 5 stars review

Love everything about it

[This review was collected as part of a promotion.] Not my first Nespresso but it is my favorite. Just the fact that now when i have people over for breakfast i dont have to make a banch of 7.7 oz, when i can just make an 18oz pod for at least 3 people.

Review from Nespresso USA
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Apr 5, 2024
Reviewer name: EllenTX
4 out of 5 stars
4 out of 5 stars review

Great coffee options!

[This review was collected as part of a promotion.] I purchased my Nespresso a few weeks ago. I love it and still learning about the different coffee flavors and sizes. I love that I can make a coffee at home that looks like I’ve been a barista for years!!

Review from Nespresso USA
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Jun 20, 2025
Reviewer name: Curlysue
5 out of 5 stars
5 out of 5 stars review

Best for intro to lattes

I have never had a machine to make lattes at home before. I literally had no idea what I was doing when I got this cute machine. There are so many TikTok videos, YouTube videos, and even content on Nespresso's site to help. I also will say I am NOT a coffee/espresso aficionado to know if the quality is good compared to other machines. I will say I thoroughly enjoy what I make. I use Monin syrups and of course, you have to use only the Nespresso brand pods, which I'm fine with. I recommend that you make sure you run a cleaning cycle about once a week and descale once a month. Also, the frother, you can do hot/cold frothing (no whisk ring on the little thingy in the machine) and also hot/cold foam (need the whisk ring on said thingy). If you are dipping your toe into making lattes, mochas, or anything coffee-drink-like...get the machine.

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Jun 27, 2025
Reviewer name: Rodie
5 out of 5 stars
5 out of 5 stars review

LOVE NESPRESSO

LOVE Nespresso coffee !! Have a machine at home and one at my shop. They both work really well and I've had them for 3/4 years now. Bought machines for my 3 girls and they love them too. No issues with theirs either. Easy to order more coffee and get it shipped to my home. Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!

Review from Nespresso USA
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Sep 9, 2023
Reviewer name: Claude
5 out of 5 stars
5 out of 5 stars review

Completely changed how I viewed coffee at home

[This review was collected as part of a promotion.] I used to use a Keurig, but eventually gave up because the coffee didn’t taste very good and the cups were so pricey. I finally decided to take the leap and grab a nespresso and give it a proper shake and now I’m back to having coffee every day because it tastes so dang good! They nailed it and I’m glad they made coffee good for me again.

Review from Nespresso USA
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Sep 14, 2023
Reviewer name: Ashley352
5 out of 5 stars
5 out of 5 stars review

Completely happy with my purchase!

[This review was collected as part of a promotion.] I bought this device about a month ago. I was not a coffee drinker 1. Because I did not like the taste and 2. I did not need caffeine. Well I’m enrolled in a doctorate program and I still work full-time…cue my new need for coffee. I love thé Nespresso brand and coffeemaker because the tastes are so delightful. I can choose coffee based on my tastes and the intensity of the product. The coffeemaker is easy to use and clean. If I had to name improvements I have two. First, the machine is not tall enough to place my travel container (basic yeti or klean kanteen that fits into car cup holders). Second, it is difficult to program the amount of water desired, if what you want is different from the default. These two items are in no way deal breakers for an overall great machine.

Review from Nespresso USA
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Sep 25, 2023
Reviewer name: UnHappyCC
1 out of 5 stars
1 out of 5 stars review

STAY AWAY, AWFUL

Received for a gift. I was so excited. The coffee is delicious. However I would never wish this headache of a machine to be given even to the worst people. It's just awful. Started leaking a couple weeks after using it. The ONE button doesn't work 1/4 of the time. Constantly leaks all over counter. It will dump half the tank for a 1 shot of espresso. Such a waste of money if you aren't standing in front of it. And I've gone through about 200 pods. Spend your money on a different one. This one just sucks.

Review from Nespresso USA
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reply from Customer Service

Thanks for your review. We’re dismayed to learn that you new Vertuo Next machine leaks during the brew cycle. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options available via our Assistance Service Program, even when your machine is out of warranty. We recommend calling our toll-free number when you’re with your machine to speak to one of our machine experts. We’re confident we’ll come to a satisfactory resolution, and you’ll be back to your Nespresso coffee ritual again soon.

Sep 1, 2023
Reviewer name: Max
5 out of 5 stars
5 out of 5 stars review

Vertuo next

[This review was collected as part of a promotion.] I bought this cause my Nespresso I thought died on me I cleaned 4 times still would not brew ordered this one ,came I’m looking at my other one decided to call walked me thru a step it worked she said the element was overheated been working fine since now I have 2 and love them both but my older one vertuo plus is more quiet the other sounds like a airplane and I like the one touch to open the plus but I do love the coffee both make!!

Review from Nespresso USA
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Aug 30, 2023
Reviewer name: Gina
5 out of 5 stars
5 out of 5 stars review

Purchase of Vertuo Next

[This review was collected as part of a promotion.] I love, love, love my machine! The coffee comes out piping hot and frothy each time I brew a pod and I feel like a bougie queen sipping my cup of deliciousness in the morning. I had no idea how bad the coffee I was drinking was before purchasing this machine.

Review from Nespresso USA
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Sep 3, 2023
Reviewer name: cookies and coffee
5 out of 5 stars
5 out of 5 stars review

great coffee machine!

[This review was collected as part of a promotion.] coffee is delicious and it is so easy to use. it does take a bit of strength to lock/unlock but other than that, I have no complaints and have been loving using it every morning! it looks aesthetic in my kitchen as well.

Review from Nespresso USA
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