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Customer reviews for Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother for
Nespresso Vertuo Next Deluxe by De’Longhi, Dark Grey with Milk Frother
4.6 out of 5 stars
stars
639 ratings609 reviews
  1. 5 stars79% (503)
  2. 4 stars13% (83)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star4% (28)

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Showing 161-170 of 609 reviews
Sep 1, 2023
Reviewer name: Jmanz
5 out of 5 stars
5 out of 5 stars review

Great coffee, easy , fast espresso with no mess up

[This review was collected as part of a promotion.] We’ve had espresso/ cappuccino machines for years. Until a friend served up a cup for us one night. We were sold from that moment . No hassle, so easy to use and fast clean up. It’s great. I even bought one for work

Review from Nespresso USA
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Jun 20, 2025
Reviewer name: Curlysue
5 out of 5 stars
5 out of 5 stars review

Best for intro to lattes

I have never had a machine to make lattes at home before. I literally had no idea what I was doing when I got this cute machine. There are so many TikTok videos, YouTube videos, and even content on Nespresso's site to help. I also will say I am NOT a coffee/espresso aficionado to know if the quality is good compared to other machines. I will say I thoroughly enjoy what I make. I use Monin syrups and of course, you have to use only the Nespresso brand pods, which I'm fine with. I recommend that you make sure you run a cleaning cycle about once a week and descale once a month. Also, the frother, you can do hot/cold frothing (no whisk ring on the little thingy in the machine) and also hot/cold foam (need the whisk ring on said thingy). If you are dipping your toe into making lattes, mochas, or anything coffee-drink-like...get the machine.

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Sep 2, 2023
Reviewer name: Bella
5 out of 5 stars
5 out of 5 stars review

Nespresso Vertuo Fan

[This review was collected as part of a promotion.] I love my Vertuo so I bought this bundle as a gift for my friend. He was very pleased with the machine and likes the taste of Vertuo coffee. I hope his machine will last a long time as mine has. My Vertuo machine is almost five years old and still going strong; never had any problems.Thanks for the great product.

Review from Nespresso USA
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Aug 16, 2023
Reviewer name: Typical customer
1 out of 5 stars
1 out of 5 stars review

Good flavor, bad value, poor product support

I’m a long time customer that’s purchased at least 4 Nespresso machines, 3 are Virtuo. All 3 Virtuo machines could brew me a 14 oz coffee. Now none of them can. It’s because I can’t get 14 oz capsules. Nespresso discontinued the Alto supply. Those machines don’t even make a good boat anchor if you want a large cup of coffee. So, I must order smaller capsules more frequently at significantly higher cost. I presume that was the plan of the CFO. Machine quality is not great but they may replace one if it completely fails. Orders can take over a week to deliver (I’m less than 2 hours drive from Chicago). Unless I really watch the sleeve count so I order over a week in advance, I have to go buy ground coffee to make a pot. Again, it’s added hassle and cost. I am ready to invest in a proper coffee machine which will provide me with comparable flavor at a far lower long-term cost.

Review from Nespresso USA
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Sep 9, 2023
Reviewer name: Claude
5 out of 5 stars
5 out of 5 stars review

Completely changed how I viewed coffee at home

[This review was collected as part of a promotion.] I used to use a Keurig, but eventually gave up because the coffee didn’t taste very good and the cups were so pricey. I finally decided to take the leap and grab a nespresso and give it a proper shake and now I’m back to having coffee every day because it tastes so dang good! They nailed it and I’m glad they made coffee good for me again.

Review from Nespresso USA
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Aug 21, 2023
Reviewer name: Pete
5 out of 5 stars
5 out of 5 stars review

Great Flavor, cheaper than S....b..s

I got my first Nespresso after trying a coffee from one of my clients. I put it in my office. My wife fell in love with my machine, so I bought her one, my Mom tried it and also liked it. I am buying a third machine for my mom as well. Coffee tastes great.

Review from Nespresso USA
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Dec 31, 2021
Reviewer name: John27
1 out of 5 stars
1 out of 5 stars review

Leaking all over / short lifespan

I bought this for my fiancé over Christmas. It was great for 2-4 cups of coffee, now it is leaking everywhere and only pours a 5th of a cup of coffee. Unfortunately she threw out the box for the machine. Any ideas on how to return / get a refund without the box?

Review from Nespresso USA
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reply from Customer Service

Thank you for your review, John. We certainly want your Nespresso experience to be special and exactly to your satisfaction. We’re happy to see you were able to speak with a Machine Expert and arranged to receive a replacement machine. For best maintenance for your Vertuo Next, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week. If you need assistance with your new Vertuo Next machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.

Jun 27, 2025
Reviewer name: Rodie
5 out of 5 stars
5 out of 5 stars review

LOVE NESPRESSO

LOVE Nespresso coffee !! Have a machine at home and one at my shop. They both work really well and I've had them for 3/4 years now. Bought machines for my 3 girls and they love them too. No issues with theirs either. Easy to order more coffee and get it shipped to my home. Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!

Review from Nespresso USA
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Oct 10, 2023
Reviewer name: anna
5 out of 5 stars
5 out of 5 stars review

Awesome coffee machine!

[This review was collected as part of a promotion.] I bought the Vertuo Next Premium 2 months ago, the main goal of my purchase was to spend less money on buying coffee outside, and I'm pleased to say that my goal has been achieved! Definitely would recommend it to my friends!

Review from Nespresso USA
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Sep 3, 2023
Reviewer name: RedF88
5 out of 5 stars
5 out of 5 stars review

Love everything about it

[This review was collected as part of a promotion.] Not my first Nespresso but it is my favorite. Just the fact that now when i have people over for breakfast i dont have to make a banch of 7.7 oz, when i can just make an 18oz pod for at least 3 people.

Review from Nespresso USA
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