absolutely worthless..does not use adequate amount of water to effectively wash clothes..it say "high efficiency" ..i washed 1 set of clothes on normal (1hr) and then rewashed the same load on heavy (2.5hrs)..i felt very confident that this machine was not going to clean my clothes cuz it does not wash the clothes in a solution of water,i used a flashlight looking through the front..it just gets the clothes wet a tumbles them...so i gave it a chance and washed twice a total of 3.5 hrs washing..pulled clothes out and did a test..i washed by hand in a tub with a solution of water and soap..i got more dirt out of my clothes in 20 min. than the machine did in 3.5hrs..how is that an H.E...??so that is proof that his machine is not a washer machine and is not an H.E....do not buy..i'm now looking for a top loader where i can select the water level..bummed cuz i didnt need a dryer at the time,but i wanted a matching set so i bought as a set..now i'm taking new washer (11 month old)to the dump..no more matching set.. a complete waste of $1200...so disgusted that i do not trust any H.E. washer..i wont be staying at any hotels that use H.E. washer...just gross...if you have an H.E. washer..do the test youself..be ready to be furious and disgusted..

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer!

[This review was collected as part of a promotion.] LOUD & MOVES ALL OVER during rinse cycle. I'm waiting forever on samsung as think it may be defective. Never heard or seen anything as bad as this. Have to actually STOP during rinse then turn off then turn back on to spin. DO NOT PURCHASE!!!

I bought my laundry pair approx 4 years ago and am so disappointed. My washer has orange residue from softer holder - possible rusting screw..: no one seems to know and although we vacuum lint trap on a regular basis… still had a lint fire. Dryer is designed with lint trap just above motor. Lint continues to roll off lint collector to motor. I have had numerous appliance maintenance professionals to my home with no answers. I’m in constant fear of a house fire. I am getting rid of both as soon as I can afford another set.

Every time I do laundry it sounds like there’s an earthquake. The machine is super loud and shakes the entire floor. Been through all the troubleshooting - levelling, offloading, re-calibration - and the problem has persisted. Extremely disappointed and never want to purchase another Samsung appliance again.

[This review was collected as part of a promotion.] I love this washing because I can change how many spins, if I would like to pre- soak my clothes. I like the fact that it’s so quiet when it’s washing clothes only to hear the sound when it’s done washing.

[This review was collected as part of a promotion.] I bought this about 2 months ago. I love it. It's quick and washes whiter and have all the right selections on it that I need. Fast spin warm wash as many rinses as you like and heavy or light soil.

[This review was collected as part of a promotion.] We have had the washer and matching dryer for a number of months now. They have all the features we were looking for at a price point that made they an excellent choice. With them stacked the amount of floorspace they require is cut in half and are still accessible for me 6'3" and my wife 5'5". Having the stackable option was one we were looking for as it allowed us to maintain counter space for folding.

[This review was collected as part of a promotion.] I've waited my whole life to have a left hand opening washer. It's wonderful. I can wash 2 comforters at a time and everything smells great. It tells me when it needs to clean itself. Amazing product.