Every time I do laundry it sounds like there’s an earthquake. The machine is super loud and shakes the entire floor. Been through all the troubleshooting - levelling, offloading, re-calibration - and the problem has persisted. Extremely disappointed and never want to purchase another Samsung appliance again.

[This review was collected as part of a promotion.] I bought this about two weeks ago. We had previously had an old washer that lasted us 10 years and the reviews for this one guided us in the right direction. It is expeditious, moderately quiet, and relatively easy to self install. Definitely recommend.

[This review was collected as part of a promotion.] This is the second time I bu Samsung Washer. I love the controls. They are easy to use and easy to click. The detergent compartment is easy to acess and does not make a mess. The machine is easy to clean and easy to operate. Overall, I love samsung products

[This review was collected as part of a promotion.] Washer ok but the offer for the e-certificate is a straight up scam. This is the 2nd time I purchased the washer. It tends to get a little uneven, but cleans fine if you read the instructions (which aren't included).

[This review was collected as part of a promotion.] My wife and I purchased this washing machine about a month ago. It runs very smooth and is quieter than our old washing mashine. The people who installed the washing machine were very professional and did a great job. We are very satisfied with the purchase :)

DO NOT BUY THIS WASHING MACHINE. we used it 3 times and the drum came lose and caused the washing machine to jump around and nearly destroy our laundry room. We have the machine for 5 days. Samsung is not answering for this or offering to replace it or even fix it at this point. Our repair guy said this is a known issue that has been occurring for over a year. We are devastated and now completely without a washer. Save yourself the headache. Samsung warranty is AWFUL!

[This review was collected as part of a promotion.] I use 2 of the many settings regularly: Regular and Heavy Dutie. The amount of wash time assigned to each setting is reasonable. I appreciate the whimsical sound made to signal alert that the load has come to conclusion. The clothing is lightly wet once they emerge from the washer. I can't think of anything I would prefer with regards to a change.

[This review was collected as part of a promotion.] I bought this washer several weeks ago to replace my older Samsung washer. I am very pleased with how quiet it is and that it can handle large loads of laundry. It cleans the clothes better then my older model too!

[This review was collected as part of a promotion.] Moved to new house and decided to get a new washer. Used to top loaders, but wife wanted to try front loader. Not bad, but some of the settings are not the same. Their idea of soaking is to get the item wet, damp,really, and then wash as usual. Water savings should be substantial. Am now pre-soaking in bucket and transferring to washer after clothes have "soaked" not just been damp. Regular required cleaning was never needed to extent these machines now require, either.

[This review was collected as part of a promotion.] This is just a wonderful washer. My other washer jumped around my laundry room on the spin cycle. I cannot even hear this washer when it's running. It is the best washer I have ever purchased. Also got the matching dryer which is just as wonderful. Highly recommend!