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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,054 ratings2,033 reviews
  1. 5 stars79% (1,614)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,121-1,130 of 2,033 reviews
Jan 3, 2022
Reviewer name: Coffeelady
5 out of 5 stars
5 out of 5 stars review

Love the variety of settings

[This review was collected as part of a promotion.] This is our 2nd front loader washer. Much happier with the Samsung vs the prior Bosch. The variety of settings is so help, from the # of rinses, # of spins, how dirty the load is. It is large and can fit our king size quilt. It is in our basement so I don't hear it running at all. Highly recommend this brand and model.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jul 27, 2020
Reviewer name: maria2343
5 out of 5 stars
5 out of 5 stars review

Great acquisition

[This review was collected as part of a promotion.] hello hello I come to tell you about my new acquisition. a set of samsung washer and dryer front doors. As a user of everyday equipment I felt a little scared regarding these (front doors) to my surprise and satisfaction I can tell you that it has been a success. I have a girl of preschool age and she helps me with loading clothes and pouring detergents (with supervision) this has provided a link between the two since we can spend more time together and she learns in a fun way. the washing machine has a larger load capacity than a regular one, you do not have to decide what the batch size would be because it has a sensor that determines the amount of water you need according to the amount of laundry. It has several washing cycles in which ae can highlight bedding, quick wash, and sportswear among others. It has compartments for detergent, bleach and softener with extra measures.

Review from The Insiders
Helpful?70VBPJFKI1AE13639806488
Nov 7, 2024
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Broke immediate. Terrible customer service

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Jun 30, 2021
Reviewer name: Alice
1 out of 5 stars
1 out of 5 stars review

Horrible noise and vibration.

Every time I do laundry it sounds like there’s an earthquake. The machine is super loud and shakes the entire floor. Been through all the troubleshooting - levelling, offloading, re-calibration - and the problem has persisted. Extremely disappointed and never want to purchase another Samsung appliance again.

Review from Samsung Canada
Helpful?70VBPJFKI1AE13639806488
reply from Operations

Hi Alice, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Jul 12, 2020
Reviewer name: jennifer19761
5 out of 5 stars
5 out of 5 stars review

Amazing machine

[This review was collected as part of a promotion.] I am so in love with my new washing machine!! In love that I can hardly hear it when doing a load! I can wash so many items at once! The different choice on what to wash it on is amazing! So many choices!! So easy to use, my husband is enjoying it too!! I love the child lack function, it locks the door to prevent children from climbing into and getting trapped inside The smart care function is great for me since my washer and dryer are down stairs so my phone will notify me and I can have it do a self diagnosis to find the problem. The self clean icon will appear after every 40 washes to remind me I need to self clean my machine. There are so many different cycles to wash on, I added a picture to show all the different ones and what they do! I have already used several of the different ones because I have boys and they help so much! The washer and dryer can be stacked or set side by side I case you need to maximize space, we have ours side by side because we have the room, but it’s nice that if we needed to we can stack. This machine is so larger inside the depth with the door open is 52.6 inches, I can put so many clothes in at a time and then use the heavy duty function! This has been a great add to our family! We love our Samsung washer!

Review from The Insiders
Helpful?70VBPJFKI1AE13639806488
Sep 3, 2025
Reviewer name: Dom R
1 out of 5 stars
1 out of 5 stars review

STAY AWAY! These are Horrible and will drive you m

Save yourself an anxiety attack. Save yourself!!! Please do not, I repeat do not get this washer. This was the absolute worse decision I ever made. I have yet to have one wash in which it has ran smooth. There was a time in which I fell to my knees crying asking God why me. Why does this washer hate me. It wants to destroy me. It jumps, it has broken its own legs off. It has been perfectly balanced and still tries to destroy me and my house. I called my warranty up and they did not help at all! Please again I say, stay away, this will destroy your emotions. You have to hold the machine while it runs and shut it off when you can't hold it back from running away. It's so annoying.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Hi Dom, I cant imagine what you are going through right now with your washer. Let us help. If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150605953) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 8, 2020
Reviewer name: swiftnick14
5 out of 5 stars
5 out of 5 stars review

Washer review

[This review was collected as part of a promotion.] I have never been so geeked out getting an appliance as I am with the Samsung washer and dryer! This washing machine has a wide variety of settings for washing, which is great for a large family and lots of laundry to do. The bedding and waterproof items setting are awesome! Without the center cylinder, things like this can tangle, but not so with this setting. I was able to wash and dry my giant comforter in literally half the time! I love that it reminds me of when it is time to clean the machine and love the schedule setting, it's perfect for my crazy lifestyle. I am able to start a load when I leave work and have it done by the time I get home, leaving no time for wet smells to start! The self-clean cycle is great. You will enjoy the little chime that goes off when the load is done, it's such a happy little sound. It's only been a week but it's been love at first sight!

Review from The Insiders
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Dec 31, 2021
Reviewer name: New set rocks
4 out of 5 stars
4 out of 5 stars review

Love my new set

I bought this set two days ago. Only two minor complaints: washing machine cord very short, would be find if you lived in a modern home where you maybe stacking these, but for a older home, it is a challenge. The packing bolts; extremely confusing instructions given. You have a very long screw which you assume is the bolt, but in fact you have to pull the bolt out after removing the screw. If your little black cover does not fit in the hole, you still have a bolt to remove.

Review from Samsung Canada
Helpful?70VBPJFKI1AE13639806488
reply from Operations

Hi New set rocks, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Washer! 

Aug 24, 2025
Reviewer name: TRW2605
5 out of 5 stars
5 out of 5 stars review

Excellent Clothes Washer

[This review was collected as part of a promotion.] This was a replacement for the first Samsung, that lasted many years. I like how quiet it runs and especially the spin cycle, it really gets the water out. The controls are user friendly and I am very happy with my purchase overall.

Review from Samsung US
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Jul 18, 2025
Reviewer name: Socal shopper
5 out of 5 stars
5 out of 5 stars review

Great front load at a great price.

[This review was collected as part of a promotion.] Samsung WF45T6000AW front load washer: Great washer my first front load and it is better than the top loads w/agitator. Clothes are cleaner, it's more quiet and it doesn't damage the clothes like the top loads with agitator. Beat the competition price, value & features.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488