I bought one and the engine mount broke before the year was up. They gave me credit to buy another one and it only lasted 14 months. The same problem with the engine mount. Now it's out of warranty and they're not responding. Don't waste your money on this brand.

[This review was collected as part of a promotion.] We bought this a month ago and have never regretted the purchase. what a nice machine, the spin cycle is so fast that drying times have decreased considerably, thus less electricity used. Great investment

[This review was collected as part of a promotion.] Purchased this washer over a year ago. Have been pleased with it so far. I have to remind my kids not to overload the unit, otherwise it will knock and vibrate pretty bad. If the load sizes are appropriate, then it is quiet and does it's job!

This is my 6th Samsung appliance and it will be my last. The “vibration reduction” technology advertised is a joke. The spin cycle is very loud. It shakes and vibrates to the point of making a dent on both sides of the pedestal. I bought the pedestal WITH the washer. Never again will I buy Samsung. If I could make the rating lower than a 1 for performance I would.

I bought this set two days ago. Only two minor complaints: washing machine cord very short, would be find if you lived in a modern home where you maybe stacking these, but for a older home, it is a challenge. The packing bolts; extremely confusing instructions given. You have a very long screw which you assume is the bolt, but in fact you have to pull the bolt out after removing the screw. If your little black cover does not fit in the hole, you still have a bolt to remove.

[This review was collected as part of a promotion.] We've been using this washer and dryer set a couple months now and overall it does the job. For my review I will say it isn't my first choice but we were in need and needed quickest delivery. The quality, price, and load size could be better.

As a US Army retired veteran who is 100% disabled. I never thought that Samsung would hire technicians who were condescending and rude. It’s been since 29 January when I first called concerning my Samsung front load washer because it was making loud squeaking noises. And about 7 technicians later the washer still sounds like a lawnmower. You can hear throughout the house. So they decided to take the washer off the pedestal and put it on the ground to correct the problem. The technician does a diagnostic tests and after talking to his manager, he says, to me”Okay, it’s fixed. “! I tell him, but “it’s on the ground, I purchased the washer because of the pedestal height.!”” I CANNOT bend that low to put or take out clothes. He informs me there’s nothing he can do because he manager says the unit is operating according to the reading. The door should not bounce like it’s about to open when it begins spinning. This a safety issue. What really is disturbing is he refused allow me talk to his supervisor and the supervisor refused to talk to me!! Saying he is in the middle of training.!! I wouldn’t encourage anyone to buy any Samsung product they do not care about the customers or honoring their No lemon policy! I’ve tried to speak to someone in charge but my concerns aren’t in Samsungs scope of business.

Washes fairly well, but annoyingly you cannot turn off the electronic noises, you can turn off the horrible song it plays when the cycle finishes, but you cannot turn off the bleeps that set it, or the song that plays when you set it to go. The noises are loud and tinny, it annoys our dog and children, what a stupid design that you can't mute these.

[This review was collected as part of a promotion.] This is the second Samsung washer week purchased in 20 years. They're very reliable, it's very efficient and we are very happy with them we'll continue to buy samsung products because the quality speaks for itself

[This review was collected as part of a promotion.] This Samsung washer is very well designed and extremely advanced. The LED panel is well lit and there are many options to select for washing your clothes. The inside drum is very large and can hold lots of clothes and cuts down on multiple wash loads. This washer is a must have and definitely saves time when doing the laundry. No more multiple loads of laundry, I can combine them into one and be done. The clothes are thoroughly cleaned and well washed. My favorite feature is the Quick Wash setting. Using the Quick Wash setting I can wash multiple loads of smaller clothes quicker without having to go thru a full complete cycle. I also have to mention the very sound that the washer makes when selections are made on the LED Panel. There is also the option to turn off the alarm which will prevent the washer from notifying you when done. Another GREAT feature is being able to select your own option for the Temperature of the Water, The number of times to rinse during the wash, The amount of Spins and the Soil level of your clothes. With soo many options you can't go wrong with getting your laundry completely clean and done at your convenience, I am no longer held hostage by my laundry tasks. The 9 wash options are more than enough to accomplish any laundry tasks and being able to use the Self Clean is a MUST, having the ability to have the washer clean itself is unheard of and is a great option to help keeping the washer in tip top shape, clean and running great.