Easy to connect the water. Simple as connecting the water line instead of flipping a heavy jug over & not spilling it. Love it

I purchased the same manufacturer thinking it will have the same results. This model does not give cold water as cold as Model Primo 601292. I was disappointed and returned the item.

Worked great for a while. Now it freezes due to a thermostat issue. Customer support says they don't offer any type of parts or repairs. Their suggestion is to buy another one

My husband bought this home 5 yrs ago. My daughter had been involved in an accident, so when he bought our 5 cases of water he bought 5 for her & took to her. When he bought our water cooler he bought one for her. We love this I especially love the bottom loading & instant hot water for my am tea.

No sanitation like Ozone to keep disinfectant.

Easy set up

very noisey

We purchased a 5 gallon cooler over 2 years ago. It has been an excellent purchase in spite of the fact that we have a water dipenser in the refrigerator. Just make sure you are able to handle the loaded water bottles...they weigh about 50 lbs. It is nice not to have to flip them as required by a top loader.

Worked well, kept water cold and dispensed hot fast, but died exactly 2 years to the date it was bought. It's a disposable appliance.

Looks great and ran perfect for almost 2 years. Then hot and cold water options went out and only good for room temp. Very disappointing.