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Customer reviews for Primo Water® Bottom Loading Pro 2 Temp Water Dispenser for
Primo Water® Bottom Loading Pro 2 Temp Water Dispenser
4.3 out of 5 stars
stars201 ratings79 reviews
  1. 5 stars72% (145)
  2. 4 stars9% (19)
  3. 3 stars8% (16)
  4. 2 stars2% (4)
  5. 1 star8% (17)

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Showing 61-70 of 79 reviews
May 13, 2025
Z Smith
5 out of 5 stars review

Verified Purchase

Simple

Easy to connect the water. Simple as connecting the water line instead of flipping a heavy jug over & not spilling it. Love it

Helpful?4IP2VHR3F6IV13636415668
Mar 8, 2026
ThomasHapon
3 out of 5 stars review

Not as cold as Model Primo 601292

I purchased the same manufacturer thinking it will have the same results. This model does not give cold water as cold as Model Primo 601292. I was disappointed and returned the item.

Helpful?4IP2VHR3F6IV13636415668
Jan 3, 2026
Adam
2 out of 5 stars review

Broken after 1.5 years. No customer service

Worked great for a while. Now it freezes due to a thermostat issue. Customer support says they don't offer any type of parts or repairs. Their suggestion is to buy another one

Helpful?4IP2VHR3F6IV13636415668
Jun 23, 2025
Pamie
5 out of 5 stars review

Convenient! Love this cooler

My husband bought this home 5 yrs ago. My daughter had been involved in an accident, so when he bought our 5 cases of water he bought 5 for her & took to her. When he bought our water cooler he bought one for her. We love this I especially love the bottom loading & instant hot water for my am tea.

Helpful?4IP2VHR3F6IV13636415668
May 20, 2026
anonymous
1 out of 5 stars review

No sanitation like Ozone to keep disinfectant.

Helpful?4IP2VHR3F6IV13636415668
Apr 6, 2025
J Allen
5 out of 5 stars review

Verified Purchase

Great Product

Easy set up

Helpful?4IP2VHR3F6IV13636415668
May 17, 2025
al
3 out of 5 stars review

Verified Purchase

not so good

very noisey

Helpful?4IP2VHR3F6IV13636415668
Apr 15, 2025
Bruce
5 out of 5 stars review

Primo Water Cooler

We purchased a 5 gallon cooler over 2 years ago. It has been an excellent purchase in spite of the fact that we have a water dipenser in the refrigerator. Just make sure you are able to handle the loaded water bottles...they weigh about 50 lbs. It is nice not to have to flip them as required by a top loader.

Helpful?4IP2VHR3F6IV13636415668
Nov 22, 2025
LISETTE
4 out of 5 stars review

Works well, won't last more than 2 years

Worked well, kept water cold and dispensed hot fast, but died exactly 2 years to the date it was bought. It's a disposable appliance.

Helpful?4IP2VHR3F6IV13636415668
Nov 21, 2025
TONI
3 out of 5 stars review

only worked for less than 24 months

Looks great and ran perfect for almost 2 years. Then hot and cold water options went out and only good for room temp. Very disappointing.

Helpful?4IP2VHR3F6IV13636415668