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Customer reviews for Primo Water® Bottom Loading Pro 2 Temp Water Dispenser for
Primo Water® Bottom Loading Pro 2 Temp Water Dispenser
4.4 out of 5 stars
stars
228 ratings93 reviews
  1. 5 stars73% (167)
  2. 4 stars8% (19)
  3. 3 stars8% (18)
  4. 2 stars2% (4)
  5. 1 star9% (20)

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Showing 41-50 of 93 reviews
Aug 30, 2025
KeRon
1 out of 5 stars review

Will only last about a 1 1/2 years

Unit will FAIL. Purchase Dec 23/ Failed March 25

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Mar 2, 2026
Joe
5 out of 5 stars review

Verified Purchase

Great water dispenser

Keeps great temp for hot and cold

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Apr 3, 2026
XXXXX
1 out of 5 stars review

Verified Purchase

Hot water heater is not working after three weeks

The product is very poor quality

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Jun 18, 2025
MG
5 out of 5 stars review

Verified Purchase

Water cooler.

Easy to setup and use. Keeps the water cold. We do not use the hot side here.

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Jan 6, 2026
Gmoney
5 out of 5 stars review

Verified Purchase

Great

Great water machine. Water gets really cold and water gets really hot. Yes I recommend it.

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Dec 28, 2025
Bryan MN
5 out of 5 stars review

Verified Purchase

Happy with Primo

We've had this water dispenser for about. month and no issues. We love it.

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Apr 13, 2026
anonymous
1 out of 5 stars review

Will need to replace in two years!!

Lasted 2 1/2 years total then died suddenly. No warning. I tried the recommended fixes such as unplugging it for 2 1/2 hours because of a supposed engine freeze. Lol! Nope it died.

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Mar 8, 2026
ThomasHapon
3 out of 5 stars review

Not as cold as Model Primo 601292

I purchased the same manufacturer thinking it will have the same results. This model does not give cold water as cold as Model Primo 601292. I was disappointed and returned the item.

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Jan 3, 2026
Adam
2 out of 5 stars review

Broken after 1.5 years. No customer service

Worked great for a while. Now it freezes due to a thermostat issue. Customer support says they don't offer any type of parts or repairs. Their suggestion is to buy another one

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Nov 21, 2025
KEITH
3 out of 5 stars review

Great cooler, no water available at Sam's.

Sam's Club stopped carrying the water bottles for these about 3 weeks ago. Now we are forced to go over to Menard's to get them. It is more than disappointing that Sam's stopped carrying these less than 3 months after we purchased our water dispenser from them.

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