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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 391-400 of 771 reviews
Feb 28, 2025
Reviewer name: Chidera
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best for me

I can’t ask for more. Love it! Exactly what I needed.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Feb 12, 2025
Reviewer name: Eric
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not real, fake

They were fake from your 3rd party vendor.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Mar 1, 2025
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sony Headphones

Love , Love , Love these headphones! The Best

Helpful?58BYGX03ZG1X13636265326
Nov 7, 2025
Reviewer name: Neuk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

XM4

really great headphones I can go for a long time wearing them without them feeling uncomfortable.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Neuk, It brings us great satisfaction to hear that you can wear your WH-1000XM4 headphones for a long time without discomfort! We specifically designed them for that all-day comfort, so your feedback means a lot to us. Thanks you for choosing Sony and enjoy your music! Regards, Dominick

Oct 27, 2025
Reviewer name: Potecool
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best experience

The best experience. The audio quality is the best one. Better than apple headphones or airpods

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Thank you for your incredible review, Potecool! We are absolutely thrilled to hear that your WH-1000XM4 headphones are giving you the best experience and the best audio quality! It’s a fantastic compliment that you feel our sound quality surpasses the competition. We engineered these headphones to deliver premium, rich, and detailed audio, and your feedback is a wonderful validation of that effort. Thank you again for choosing Sony for your superior listening experience! Best regards, Gus, Sony North America Customer Support

Oct 9, 2020
Reviewer name: Devel
2 out of 5 stars
2 out of 5 stars review

Great sound, no comfort

I bought these a week ago and i mainly use them for gym. The main selling point for me was that they are stable because of hooks and the talk through function. Pros: -They are stable, jumping rope, hiit boxing, running, lifting, you wont need to adjust these, they are glued to you. -I have other sony headphones 700n or something and these sound better then those, so these are definitely for audiophiles. -Talk through function is nice to have. Cons: -Bulky charging case, it's huge. -The hooks and tips hurt ear after like 20 minutes, so if you seek all dear wear or comfort, these are not it, and i mean they really hurt, maybe sony will provide and option for extra hooks or tips, which they should do. -Anc is not working, it's bad, like really bad, maybe software update will solve this? -Side control customization is primitive, need option to customize every tap, maybe software update? -Microphone is good, but doesn't block out surrounding noises, so maybe software update? In resume, wait for them to fix the issues, more tips, software updates and we are golden, for now i am very dissapointed with the purchase.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 10, 2021
Reviewer name: Sony Fanboy Number 1
3 out of 5 stars
3 out of 5 stars review

They're just okay….=(

First off, the noise cancelling works great. The ambient noise works very well…. if you aren't listening to any type of audio. If you listen to anything, even talk radio, with any amount of volume, then it just becomes moot selling feature. If you are simply wearing the headphones for phone calls, then the ambient noise works great between calls. Speaking of wearing them, they are near impossible to keep in my ears regardless of the set up. I've tried all three sizes of silicone tips with both sets of wings. The only way that I can get them to stay in, is if I clean my ear canals and the silicone tips with rubbing alcohol prior to putting them in. But alas, if I'm not sedentary while wearing them, they begin to slip and eventually fall out. I've worn them while walking, running (treadmill and freestyle), biking, and while mowing the lawn. As soon as a teeny bit of sweat begins to get past the tips, you may as well cancel christmas, because they're coming out. After that it's completely impossible to put them back in. Perhaps some longer foam type tips would work a bit better for me. I work on airplanes every day and wear foam earplugs that I roll between my fingers and put them in until I can feel them in my throat, they never fall out, and they expand to give me a custom fit every time. The sound is amazing from these headphones. The bass is very good. The touch controls work very well once you learn the difference between the long press, single press and double press. Sometimes I get confused what I have set for each function and end up trying to do a voice search instead of turning the volume up. I wear them less and less due to the falling out issue, which is why I quickly forget my touch settings. I keep using them because the sound is amazing, but as soon as they start to fall out, I get aggravated and store them back in their charging dock. Sometimes with the priority on sound setting there is some crackling, but as long as I keep my audio device close by in an arm band or on my bike handlebars etc. the connection remains mostly stable. If I keep my audio device in my pocket, I can immediately tell that I need to change the settings to priority on connection, which is a bit annoying, considering I don't always open the headphone app to use the headphones. Once they are connected to the audio device through the app, there is no need to open the app after that (except if you want to change settings). This is a love hate relationship right now, until I can figure out how to keep them in my ears. I can confirm personally, that they definitely work with android devices and Apple devices. I love the Target exclusive colors as well, I got the white ones!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Oct 3, 2020
Reviewer name: eric3672
5 out of 5 stars
5 out of 5 stars review

Perfect fit and Very comfortable!

Tremendous Sound from such a small bud and its the best fit Ive ever found in a earbud... Noise Canceling is also top notch

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 25, 2020
Reviewer name: Mickey85
5 out of 5 stars
5 out of 5 stars review

Great overall

I purchased these today and I am blown away at the features for the price point. Sony never disappoints.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jul 29, 2025
Reviewer name: Raghs
5 out of 5 stars
5 out of 5 stars review

Awesome Sound machine

very awesome and excellant sound. feels u are disconnected from the outside and fully immersed in the musical detail world

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

That's fantastic to hear, Raghs! Thank you for sharing such positive feedback about your WH-1000XM4. We're thrilled that you find the sound quality so "awesome and excellent" and that they provide such a deeply immersive experience, truly disconnecting you from the outside world. That's exactly what we aim for with our noise-cancelling technology and audio engineering – to create a personal sanctuary where you can fully appreciate every musical detail. It sounds like you're getting the most out of the WH-1000XM4's ability to create that "musical detail world," and we're so glad they're delivering on that promise for you. Thank you again for choosing Sony and for sharing your wonderful experience! Best regards, Gus, Sony North America Customer Support