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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars785 ratings770 reviews
  1. 5 stars66% (518)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 391-400 of 770 reviews
Jan 4, 2022
Lips2012
5 out of 5 stars review

Verified Purchase

Industry leading noise canceling.

Amazing sound quality the 360° reality audio feature is quite impressive.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hello Lips2012, We appreciate the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, David

Mar 3, 2024
SactoGuy
3 out of 5 stars review

Verified Purchase

Sony WH-1000XM4 headphone review

Issues with connecting to XR-65A80J OLED TV. YouTube updates out of date and need to be updated.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi SactoGuy, Thanks for reaching out to us. We're sorry you've been running into difficulty. We'd love to troubleshoot this and make this a better experience for you. Make sure your TV and headphones have the latest software update. Please note that only one Bluetooth audio device (such as headphones) can be connected to the TV at a time. To connect headphones to the TV via Bluetooth, you need to pair the headphones with the TV. Please visit the link below (Scroll to Step 2: Pair the headphones with the TV and follow the steps in that section). https://www.sony.com/electronics/support/articles/00232572 A separate article is available as well if you can't pair Bluetooth devices to your Google TV on this link here: https://www.sony.com/electronics/support/articles/00135146 If you're unable to resolve your concern, you can email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Jess

Dec 16, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Best Quality in the Market

Love this product Quality and Sound firm, is just in the right balance.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi danielgutierrezmix, we're glad you love our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product in the future, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Thanks for choosing Sony. ~Earl

Sep 3, 2023
John
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great noise cancellation!

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi John, We're very grateful for this positive feedback! We really love to hear you love the impressive noise cancelling feature and sound quality of your WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess

Dec 30, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

On special for a good price and good quality item

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Nov 28, 2023
Cypress
5 out of 5 stars review

Verified Purchase

Amazing sound

These are worth every penny

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Nov 30, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

really good

looks pretty good, sounds good, long battery life, pretty much everything good

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Jun 10, 2021
Sony Fanboy Number 1
3 out of 5 stars review

They're just okay….=(

First off, the noise cancelling works great. The ambient noise works very well…. if you aren't listening to any type of audio. If you listen to anything, even talk radio, with any amount of volume, then it just becomes moot selling feature. If you are simply wearing the headphones for phone calls, then the ambient noise works great between calls. Speaking of wearing them, they are near impossible to keep in my ears regardless of the set up. I've tried all three sizes of silicone tips with both sets of wings. The only way that I can get them to stay in, is if I clean my ear canals and the silicone tips with rubbing alcohol prior to putting them in. But alas, if I'm not sedentary while wearing them, they begin to slip and eventually fall out. I've worn them while walking, running (treadmill and freestyle), biking, and while mowing the lawn. As soon as a teeny bit of sweat begins to get past the tips, you may as well cancel christmas, because they're coming out. After that it's completely impossible to put them back in. Perhaps some longer foam type tips would work a bit better for me. I work on airplanes every day and wear foam earplugs that I roll between my fingers and put them in until I can feel them in my throat, they never fall out, and they expand to give me a custom fit every time. The sound is amazing from these headphones. The bass is very good. The touch controls work very well once you learn the difference between the long press, single press and double press. Sometimes I get confused what I have set for each function and end up trying to do a voice search instead of turning the volume up. I wear them less and less due to the falling out issue, which is why I quickly forget my touch settings. I keep using them because the sound is amazing, but as soon as they start to fall out, I get aggravated and store them back in their charging dock. Sometimes with the priority on sound setting there is some crackling, but as long as I keep my audio device close by in an arm band or on my bike handlebars etc. the connection remains mostly stable. If I keep my audio device in my pocket, I can immediately tell that I need to change the settings to priority on connection, which is a bit annoying, considering I don't always open the headphone app to use the headphones. Once they are connected to the audio device through the app, there is no need to open the app after that (except if you want to change settings). This is a love hate relationship right now, until I can figure out how to keep them in my ears. I can confirm personally, that they definitely work with android devices and Apple devices. I love the Target exclusive colors as well, I got the white ones!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Oct 9, 2020
Devel
2 out of 5 stars review

Great sound, no comfort

I bought these a week ago and i mainly use them for gym. The main selling point for me was that they are stable because of hooks and the talk through function. Pros: -They are stable, jumping rope, hiit boxing, running, lifting, you wont need to adjust these, they are glued to you. -I have other sony headphones 700n or something and these sound better then those, so these are definitely for audiophiles. -Talk through function is nice to have. Cons: -Bulky charging case, it's huge. -The hooks and tips hurt ear after like 20 minutes, so if you seek all dear wear or comfort, these are not it, and i mean they really hurt, maybe sony will provide and option for extra hooks or tips, which they should do. -Anc is not working, it's bad, like really bad, maybe software update will solve this? -Side control customization is primitive, need option to customize every tap, maybe software update? -Microphone is good, but doesn't block out surrounding noises, so maybe software update? In resume, wait for them to fix the issues, more tips, software updates and we are golden, for now i am very dissapointed with the purchase.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
May 18, 2026
Anonymous
5 out of 5 stars review

Super comfortable head phones

Outstanding product! I've had mine for 3 years, still impressed.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326