Thank you for your feedback! We're so sorry to hear we missed the mark this time. If there’s anything we can do to make things right, our team would love to hear more about your experience. Please feel free to reach out to us directly at support@elloproducts.com, and we’d be happy to assist you further!

Hi Carlos, <br /><br />Thank you for purchasing our products. We&#39;re sorry to hear about your experience with the Pop &amp; Fill . We hope that you&#39;ll give us a chance to make this right. Please send us an email support&#64;elloproducts.com. We look forward to hearing from you!

Hello from Ello, thank you for taking the time to share your experience. We’re sorry to hear that the lids did not hold up as expected and began leaking — that’s definitely not the experience we want for our customers.<br /><br />If you&#39;re open to it, our customer service team would be happy to take a closer look and see how we can help. Please reach out to us at support&#64;elloproducts.com<br /> with a few details about your bottles.<br /><br />We appreciate your feedback, as it helps us continue improving our products.

Hello from Ello! We&#39;re sorry to hear both of your Pop &amp; Fill caps broke and caused leaking — that’s certainly not the experience we want for our customers. If you reach out to us at support&#64;elloproducts.com<br />, we’d be happy to take a closer look and see how we can help.

Hello from Ello!<br />We’re sorry to hear that your bottle caps broke so soon, Daniel. That’s definitely not the experience we want for our customers. Please reach out to support&#64;elloproducts.com — our customer service team would be happy to look into this and help make it right.