Hello from Ello,<br />We’re sorry to hear that all of the bottles are leaking — we understand how frustrating that must be. This is not the experience we want you to have. Please contact our Customer Service team at support&#64;elloproducts.com<br /> so they can review the issue and assist you directly. Your feedback is very important to us.

Hello from Ello — we’re sorry to hear the caps didn’t hold up the way they should. That’s definitely not the experience we want for you. Please reach out to our customer support team at support&#64;elloproducts.com<br /> and we’ll take a closer look and help from there.

Hello from Ello! We&#39;re sorry to hear the seals on your Pop &amp; Fill bottles aren’t staying in place — that’s definitely frustrating. We’d like to learn more and help make this right. Please reach out to us at support&#64;elloproducts.com<br />, and our team will be happy to assist.

Hello from Ello!<br />We’re sorry to hear your Pop &amp; Fill bottle isn’t keeping drinks cold as expected, and that the cap broke. That’s definitely not what we want for your experience. If you reach out to us at support&#64;elloproducts.com, our team can review the issue and help figure out what’s going on.

Hello from Ello!<br /><br />We&#39;re sorry to hear your having a gasket issue on your Pop and Fill Bottle. If you reach out to us at support&#64;elloproducts.com, we&#39;d be happy to send you a replacement lid.