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Customer reviews for Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors) for
Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors)
3.5 out of 5 stars
stars
113 ratings93 reviews
  1. 5 stars50% (57)
  2. 4 stars10% (11)
  3. 3 stars4% (5)
  4. 2 stars12% (14)
  5. 1 star23% (26)

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Showing 21-30 of 93 reviews
Feb 22, 2026
Reviewer name: AMIT
1 out of 5 stars
1 out of 5 stars review

Leaking

Very bad design. It starts leaking in few days. My kid school bag was full of water. Not one time. You fix it , it works for couple of days %26 start leaking again.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello! We’re very sorry to hear about your experience with the leaking — we can understand how frustrating that must be, especially when it affected your child’s school bag. This is certainly not the experience we want for our customers. Our customer service team would be happy to look into this further and help. Please reach out to us at support&#64;elloproducts.com<br /> so we can assist you directly.

Aug 13, 2025
Reviewer name: LH
1 out of 5 stars
1 out of 5 stars review

Bummer of a Bottle....

My teenager was loving his new bottle despite a little leakage, and then he dropped it while sitting in class. The top broke, and water went everywhere. The top was locked when it happened and still locked after. I would not recommend purchasing.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br /><br />Thank you for providing this feedback. While our Pop and Fill bottles are designed for durability, leaks can happen due to falls or drops. If you reach out to us at support&#64;elloproducts.com, we&#39;d be happy to send you a replacement lid at no cost.

Dec 27, 2025
Reviewer name: DAVID
2 out of 5 stars
2 out of 5 stars review

Leaks!

Great exterior design but leaks!!! There is a small gasket inside that if not in the perfect spot, the entire bottle leaks if it is not standing up. Never had this problem with other bottles. Great bottle when it isn’t leaking!

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br />Thank you for sharing your feedback — we’re sorry to hear about the leaking you experienced. The Pop &amp; Fill lid uses an internal gasket that needs to be properly positioned to help prevent leaks, and if it becomes misaligned, leakage can occur when the bottle is tipped or laid on its side.<br /><br />If you’d like assistance with gasket placement or have any other questions, please reach out to our customer service team at support&#64;elloproducts.com<br />, and they’d be happy to help.

Mar 22, 2026
Reviewer name: LISA
3 out of 5 stars
3 out of 5 stars review

The water bottles leak. After about 2 months of use, the lids break where they attach to the plastic ring. The replacement lids are not cheap and are expensive. Not worth the money.

Helpful?1VV9AL32STHY13635463002
Feb 17, 2026
Reviewer name: ANNIKA
1 out of 5 stars
1 out of 5 stars review

have had less than 9 month. The flip plastic lid that locks into place has the lip chip then it no longer closes. waste of money cannot buy new waterbottles at this price every few months. without that lid it leaks

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello,<br />We’re sorry to hear about your experience with the lid and understand how frustrating that must be, especially after only a few months of use. That’s certainly not the experience we want for our customers.<br /><br />Our Customer Service Team would be happy to look into this further and assist you. Please reach out to us at support&#64;elloproducts.com<br /> with additional details so we can help review the issue.

Apr 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

THEY LEAK!

If the bottle isn't completely upright, it will leak. Doesn't matter if lid is locked or not. Leakproof is a necessity, and this design of ello does not deliver on this.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello!<br /><br />Thank you for purchasing our products. We&#39;re sorry to hear about your experience with the Pop &amp; Fill . We hope that you&#39;ll give us a chance to make this right. Please send us an email support&#64;elloproducts.com. We look forward to hearing from you!

Dec 28, 2025
Reviewer name: Ptmom8
1 out of 5 stars
1 out of 5 stars review

Liked colors and design. lid doesnt stay on when

The water bottles are cute and my daughter loved them. Until it fell off the couch. A 2 foot drop. The lid popped off and the whole thing spilt before she could grab it. Happened again yesterday. We have been using the cheaper store brands for the past 2 years and never had this happen. Very upset

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br />Thank you for taking the time to share your experience. We’re sorry to hear about the lid coming off after the bottle was dropped — we understand how frustrating that can be, especially when it happens more than once.<br /><br />The Pop &amp; Fill lid is designed for quick access and relies on proper gasket placement and secure closure, and impacts or drops can sometimes affect how the lid sits afterward. We’d be happy to take a closer look and help review what may be happening.<br /><br />Please reach out to our customer service team at support&#64;elloproducts.com<br />, and they can assist with next steps.

Jan 29, 2026
Reviewer name: Jarrod
1 out of 5 stars
1 out of 5 stars review

Leaks terribly, flawed design

I have no idea how these even get a 3.9 star rating. There is a seal on the inside that very easily comes loose, and when it does, your bottle will leak. I've had entire bottles empty out in my car on short drives home because the seal came loose, and there's no way you can see this from the outside of the bottle. Also, if you drop it, Lord, help you. The entire bottle explodes open. 30 ounces of water requires a mop. Ask me how I know.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br />We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating leaks can be, especially when you’re on the go.<br /><br />Our customer service team would be happy to review this with you and help further. Please reach out to us at support&#64;elloproducts.com<br /> so they can assist.

Jan 26, 2026
Reviewer name: Jenny
1 out of 5 stars
1 out of 5 stars review

Worst ever! Do not buy!

Worst water bottle in my life only second to The glass One that broke within a couple days. This looked promising with the sealed lid and two options. For drinking but then let's find out how the lids and seal Are Such garbage that the seal Comes Off even after double and triple Checking becuase it has somehow leaked so Many times you blame yourself for being careless the. Realize it's both bottle and the inside seal somehow cracked?? How does the inside seal where the rubber stopper thing goes even crack?? I have tried multiple water bottle without ever having this kind of issue with the lid failing on so many levels! Do not get this water bottle unless you like to be cleaning water spilled on to papers and in your car and purse and ruin your day! It was so bad I had to write. Review to warn others!

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello,<br />We’re really sorry to hear about your experience and understand how frustrating leaks like this can be, especially when it impacts your day-to-day routine. That’s definitely not the experience we want for our customers.<br /><br />Our customer service team would appreciate the opportunity to learn more and help look into what may have happened with the lid and seal. Please feel free to reach out to us directly at support&#64;elloproducts.com<br /> so they can assist you further.

Aug 22, 2025
Reviewer name: HANS
1 out of 5 stars
1 out of 5 stars review

Junk don't waste your $$$

I love Sam's Club, but these are the worst things I've ever bought from Sam's. Ice melts very quickly. The tops are overly complicated made of many cheap plastic pieces. It's a water bottle for god's sake!!! Can't even think of what I can do with them now except give them to someone I don't like.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br /><br />We&#39;re sorry to hear you&#39;re having an insulation issue with your Pop and Fill Bottles. This typically stems from an issue with the gaskets on the lid. If you reach out to us at support&#64;elloproducts.com, we&#39;d be happy to send replacement lids your way.