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Customer reviews for Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors) for
Ello Pop & Fill 32oz. 2-Pack Stainless Steel Water Bottle with QuickFill Technology (Assorted Colors)
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3.5 out of 5 stars
stars
107 ratings88 reviews
  1. 5 stars51% (55)
  2. 4 stars9% (10)
  3. 3 stars5% (5)
  4. 2 stars11% (12)
  5. 1 star23% (25)

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Showing 11-20 of 88 reviews
Jun 9, 2026
anonymous
1 out of 5 stars review

Do not buy.

Worst water bottles, terrible design. Lid gasket gets loose easily and spills all your water. Tip of plastic closure for lid breaks easily and can no longer close it. Have gone through 6 lids for 3 water bottles. Will say customer service replaced them promptly, but would never buy again.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

We are so sorry for your disappointing experience with our product. Please send our Customer Experience Team an email at support@elloproducts.com and we'd be happy to make this right with you.

Oct 1, 2024
Heather
5 out of 5 stars review

Verified Purchase

Great!

These are durable and work great! I really like the sip design. My son is using one for sports and there haven’t been any complaints!

Helpful?1VV9AL32STHY13635463002
Apr 23, 2026
MamaB
1 out of 5 stars review

Faulty design

The lock on the tops all break. Do not buy. They last a couple months %26 then you can’t put the cover down. So bummed. I loved these but the company doesn’t replace them. They sell them for u for $ 6.99 plus r tee ax %26 shipping

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello, <br /><br />Thank you for purchasing our products. We&#39;re sorry to hear about your experience with the Pop &amp; Fill . We hope that you&#39;ll give us a chance to make this right. Please send us an email support&#64;elloproducts.com. We look forward to hearing from you!

Apr 17, 2026
anonymous
2 out of 5 stars review

These were amazing....until the lids started breaking or straws started warping. Full disclosure, I do wash in dishwasher (top shelf only), however they claim to be made for that. I bought 8 for me and 8 for my son at the beginning of the school year. we're down to 4 total between us. Just buy Owala or Stanley, it's more expensive, but my Owala lasted YEARS.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hi there, <br /><br />We&#39;re sorry to hear about your experience with our Pop &amp; Fill waterbottle. Please send us an email support&#64;elloproducts.com.We would be happy to resolve this for you.

Dec 27, 2025
DAVID
2 out of 5 stars review

Leaks!

Great exterior design but leaks!!! There is a small gasket inside that if not in the perfect spot, the entire bottle leaks if it is not standing up. Never had this problem with other bottles. Great bottle when it isn’t leaking!

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br />Thank you for sharing your feedback — we’re sorry to hear about the leaking you experienced. The Pop &amp; Fill lid uses an internal gasket that needs to be properly positioned to help prevent leaks, and if it becomes misaligned, leakage can occur when the bottle is tipped or laid on its side.<br /><br />If you’d like assistance with gasket placement or have any other questions, please reach out to our customer service team at support&#64;elloproducts.com<br />, and they’d be happy to help.

Sep 26, 2024
rebjo
2 out of 5 stars review

Leaks!!!

I bought four of these a month ago. Two of them worked well for the first couple of weeks then started leaking. The other two leaked from the first time I used them. And I'm not talking about a few drops. This morning I put one in my lunchpail and by the time I got to work, the bottle was empty and my lunch was swimming in 32oz of water. BTW I have never washed them in the dishwasher and only used them for water.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hi Rebjo! Thank you for taking the time to reach out. We are so sorry to hear that your bottles have been leaking and we'd be happy to make things right. When you have a moment please reach out to us at support@elloproducts.com and we'll be here to help!

Feb 2, 2026
Jannette
2 out of 5 stars review

I wanted very much to be the solution to the water bottle needs we had as a family of five. I purchased three packs. I've had nothing but trouble this whole time. the leaks that I've had to deal with have been horrendous. airplanes, backpacks, cars, all drenched because of these water bottles. beautiful concept, sleep design, but the number one thing that should have been taken care of from the beginning is the number one reason I'm returning these.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello,<br /><br />We’re really sorry to hear about your experience, and we appreciate you taking the time to share this feedback. Leaks are certainly frustrating—especially when bottles are used on the go—and we understand how disappointing that must have been for you and your family.<br /><br />We’d love the opportunity to look into this further and see how we can help. Please feel free to reach out to our customer service team directly at support&#64;elloproducts.com<br />, and they’ll be happy to assist.<br /><br />Thank you again for your honest review.

Mar 4, 2026
Lulu
2 out of 5 stars review

Lids break

I would have rated it 4 stars but the cover part of the lid breaks, and we cannot figure out how or why, making it useless - straw exposed and now way to close it. Of course Ello offers new lids for $7 each, but come on, my Owala bottles are still working. We have not had leakage issues as long as the bottles are not overfilled.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br /><br />Thanks for sharing your feedback. We&#39;re sorry to hear the lid didn’t hold up as expected. If you need assistance with your bottle or replacement options, our customer service team would be happy to help.<br /><br />Please feel free to reach out at support&#64;elloproducts.com<br />.

Dec 28, 2025
Ptmom8
1 out of 5 stars review

Liked colors and design. lid doesnt stay on when

The water bottles are cute and my daughter loved them. Until it fell off the couch. A 2 foot drop. The lid popped off and the whole thing spilt before she could grab it. Happened again yesterday. We have been using the cheaper store brands for the past 2 years and never had this happen. Very upset

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br />Thank you for taking the time to share your experience. We’re sorry to hear about the lid coming off after the bottle was dropped — we understand how frustrating that can be, especially when it happens more than once.<br /><br />The Pop &amp; Fill lid is designed for quick access and relies on proper gasket placement and secure closure, and impacts or drops can sometimes affect how the lid sits afterward. We’d be happy to take a closer look and help review what may be happening.<br /><br />Please reach out to our customer service team at support&#64;elloproducts.com<br />, and they can assist with next steps.

Jan 29, 2026
Jarrod
1 out of 5 stars review

Leaks terribly, flawed design

I have no idea how these even get a 3.9 star rating. There is a seal on the inside that very easily comes loose, and when it does, your bottle will leak. I've had entire bottles empty out in my car on short drives home because the seal came loose, and there's no way you can see this from the outside of the bottle. Also, if you drop it, Lord, help you. The entire bottle explodes open. 30 ounces of water requires a mop. Ask me how I know.

Helpful?1VV9AL32STHY13635463002
reply from Ello Customer Support

Hello from Ello!<br />We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating leaks can be, especially when you’re on the go.<br /><br />Our customer service team would be happy to review this with you and help further. Please reach out to us at support&#64;elloproducts.com<br /> so they can assist.