Living in Maine we experience the uncertainty of power outages. We are retired and the ease and peace of mind during storms has been wonderful. Wish we'd invested years ago.

I had this installed the end of March and have already had one brief power outage but the generator started within 2 minutes! This is truly peace of mind.

We bought this 22kw about a year ago as our 20kw oil pump failed during a week plus ice storm running 24/7 continually due to extreme trees/down/ice power outage. Had no choice but to replace. We live in Northerm Michigan and Generac IS A MUST!

I recently purchased the 18k whole house generator due to the recent weather events and various power outages. I like the Generac reputation as well as the warranty.

Haven't had any lengthy power outages since installation. Yet to undergo any lengthy running episode. Wifi not very reliable regarding connectivity and usability.

I have had it running for about year and a half, I do like the generator in general, starts and switches very smoothly, and shuts down once power comes back up very well, great protection. The App I have not been able to connect to generator.

This month will be 1 year since activation of the unit. Expecting the installer to contact us for maintenance, but so far, nothing. Maybe they will contact in the coming weeks of May.

It's great to have a backup whole-house generator for emergency situations. The only negative is the battery only lasted one year. I have a five year warranty and the battery isn't covered.

We bought this generator a year ago when we built our new house. It was one item that my wife and I wanted to be sure we had whole house coverage during any electrical outage, being that our new house was almost all electric.

We purchased our generator in March of 2026. Although we have not had a need for it yet, we are confident when we do need back up power it will work as designed. We were very happy with Storm Electric who did the installation.