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Customer reviews for Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,151 ratings3,151 reviews
  1. 5 stars86% (2,717)
  2. 4 stars9% (284)
  3. 3 stars2% (77)
  4. 2 stars1% (18)
  5. 1 star2% (55)

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Showing 721-730 of 3,151 reviews
Mar 13, 2026
Jess0707
3 out of 5 stars review

Works great when not triggering error messages

This is my second home with a generac and I am very disappointed in the new unit on my current home. It keeps encountering errors after it starts running which defeats the purpose of having a generator. It's terribly disappointing to spend so much money to prevent energy outage at our home/business, but with no better outcome than others that have not installed a generac. I truly hope that this software issue with our new generator will be resolved soon by generac.

Review from generac.com
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Mar 13, 2026
None nope never
3 out of 5 stars review

The WiFi doesn't work. It never did. I did everything I could on the home end of things but no dice. This also happened on the second unit as well (I purchased two). So I'm sure it's a good unit but it does me little good if I can't “see it” without actually going to where it's located and popping the hood. Maine winters make that an issue.

Review from generac.com
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Apr 4, 2026
Rita
1 out of 5 stars review

2026 Generator SUCKS!!!!

We purchased a brand new 2026 Generator. It is now April and the thing still does not work. Every time the power goes out ... the generator runs for 5 seconds and then shuts down and we get a "failed" message. Our installers (Blue Sky Plumbing) has said they have installed 23 of the these same generators and ALL OF THEM are having the same issue. I would not purchase a new generator again from these people and if we don't get our money back ($50K), we will be suing Generac.

Review from generac.com
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Apr 6, 2026
Law2
5 out of 5 stars review

Now we have peace of mind in a storm

We bought our Stand by Generator recently and we are delighted with our purchase. I don't have to dread dragging my walker over the extension cords in the floor when the power is off. Now we simply go on as usual after a few seconds. Thank you Generac and Mr. Allen of Allen Residential Electrical for giving us peace of mind in stormy weather.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Feb 22, 2026
PFS2
5 out of 5 stars review

Never be with out

We have 2 homes. One is a small ranch in the country that has 10 other people on the power leg. It is not uncommon to have power outages frequently. During an ice storm power was out for 2 weeks. Not mine! The other home is a lake home which also takes a long time for power to return to normal. Bottom line is we will not have home with out a generator. We use the 22K on propane. The ranch has 2 large a/c units, 2 upright freezers and 2 refrigerators. The generator runs the whole house just fine.

Review from generac.com
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Apr 6, 2026
Trav
3 out of 5 stars review

50/50 feelings

I wish I had better things to say but I feel the company that installed the unit did a poor job the unit leaks oil and when I told them about it on the 1st maintenance visit, they wanted charge me extra this was part of the installation and has been leaking ever since . Other folks may have a better experience with this brand I think it was just the company that has installed mine .

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Apr 10, 2026
Threw16KDollarsAway
1 out of 5 stars review

Don’t Waste Your Money - Buy A Different Brand

I bought this generator and installation was attempted by a Generac “Elite” dealer and installer. Now, 3 weeks later, and after multiple attempts by the installer, IT STILL DOES NOT WORK! There are battery charging error codes and fuel delivery error codes. If it comes on during the weekly self test it shuts off after 4 minutes, the warning light turns red and it sends a warning that it won’t restart in an emergency. Don’t waste your money buying a Generac 22KW whole house standby generator. Look at other brands that actually work .

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Apr 2, 2026
Momma
5 out of 5 stars review

It comes on when power goes out.

Had 15 different power outages in the last 12 months and some outages lasted days. We have had no power outages yet sense we bought and installed the Generac generator. Now when storms come I'm not worried about power loss but I am scared of tornadoes.

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Mar 22, 2026
Mar0404
3 out of 5 stars review

Not working to specification.

Been over a month and I have no resolution to an Engine Speed Alarm/Fault that renders the system to not initiate automatically as designed when my power goes out. Without this key feature operating correctly I feel dissatisfied. No eta has been provided for a fix which adds to my frustration.

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Apr 14, 2026
Elton
4 out of 5 stars review

Overall satisfactory

Since these initial and really no longer relevant items above there have been two emergency stops. I basically emailed everybody for whom I had an address and Kirsten Sandoval responded and told me how to to fix the error. "This issue can be resolved by going out to the generator, making sure the black switch located on the back of the generator is in the up position open the generator lid press off press enter, press auto, and that should clear the code." The first time that occurred was September 7, 2025 according to the date on the email and it occurred once more earlier this year. There is a possible future problem here in that my spouse is not mobile and I am becoming less mobile with age and I can foresee some time in the future when I can't go outside and fix it myself so if there is a permanent fix that would be great. For a period of time after installation the mobile connection would fail for a period of time. I made several complaints and perhaps somebody came out and fixed it when I wasn't here or they did something online to fix it but it has worked fine since.

Review from generac.com
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