Less than two weeks after having our whole house generator installed, a wind storm passed through our state and knocked out our power for three days. Having two 80+ year old in-laws with medical conditions living with us made the power provided by the generator a literal life saver. I would highly recommend the Generac generator. My wife says it is the best investment that we have made in the last 25 years.

the best way to describe this unit is worry free. When the power goes out the unit kicks in. The unit looks nice and actually this is an upgrade from an older model. Only concern was that when a part went out on the unit within within a few days, it took Generac over 6 weeks to remedy the issue. I almost went to a different brand because of it.

We have not had to use our Generac system yet, but just having the peace of mind knowing it is there is worth it. We have 4 month old twins and live outside of town. If we lose power due to an ice storm it could be days or even weeks before we regain power. Knowing we will have it available as soon as our power goes it is priceless!

Nice complete package. I found the instructions for installation confusing. I would have liked all the specifications for installation in one place or chart. Wire and pipe sizing chart would be nice. Runs great, works great. Other than weekly exercising, it has only come on one time for about 15 minutes.

This is the second Generac generator that I have purchased. The first was for a prior home that I have used for years. Whenever there was a power outage it turned on immediately like old faithful. Always there to back us up. I am now in a new home and have purchased another Generac generator for it. I was happy to leave the first generator for the family that bought my first home. I know they will appreciate having it.

We bought this 24KW four months ago and was only able to get it installed a month ago. So far we're very pleased with it. We bought a 22KW Generac 20 years ago and got a lot of usage out of it in south Louisiana. Back then it was referred to as a "whole house generator" but we soon learned that didn't mean you could run "everything" in the house on it. It running under a load because of a power outage and my wife was running the clothes washer, dryer, microwave, the electric oven and all the lights at the same time and it handling the load just fine until our 3.5 ton AC kicked on and it started to bog down badly. Lesson learned!! We have only used this one in the exercise schedule and not under a load yet. It is quieter than our old one though. Be sure to get the App for it if you want a more detailed status of it and setup an exercise schedule.

I have had my generator for 1 year. Love it. Great investment. Peace of mind just knowing that it's there. I have used it a few times, generator comes on seconds after a power outage. My home functions don't skip a beat during a storm. Definitely recommend.

Died 30 minutes into TS Helene 9/24. Even with all the $$ and "certified" service, a wrong oil filter was used causing an oil blowout through air cleaner. 24 hour support a joke, kept referring to companies inside the storm zone (they were wiped out). Took six month to repair after reaching out to a very large generator company 2 hours away. Oh and mobile kept reporting everything was ok (generator was off) for those 6 months.

Excellent Great installation, look great Very impressed with the Installers effort to evaluate our power requirements He contacted the local utility company and found out our average and peak power utilization from the past two years and installed a system that will totally support the whole house

Love my new Generac, I feel so much better knowing that I'll have power during a power outtage. I live alone and it has given me a great security knowing I'll taken care of. The guys that installed it was fantastic!!! Very VERY professional. I highly recommend GTI Generac power systems.