With all the stories on the news about long power outages such as in Louisiana and possible sun spots/flares having the potential to knock out power grids, I feel more secure having the generator so I have electricity and don't lose all the food in the frig and freezer. While the investment in the generator is significant, I am sure the return on the investment will be well worth it.

Just installed today and install was great really good crew. When he went to do test of system generator unit fired up but would not switch over to power the house. Installer said there is a defective switch in unit preventing transfer. I understand things happen and am hoping once replaced generator will perform as expected and provide the peace of mind il looking for and the reliability GENERAC is known for.

Our 22KW ran for 7 days straight after hurricane Irma. It used a little oil and we had a big NG bill but my family had power. The power company did such a poor job in west Florida with their vegetation management. Many overgrown trees took down all the power lines. The generac kept things as close to normal and comfortable during and after the storm. Thanks!

Just had it installed today. Installation went very well, employees were prompt, professional, polite and very pleasant to work with. Explanation of overall features and how the generator works very detailed, yet easy to understand. Will be happy to provide further review after we have had the unit for 1 year.

I JUST PURCHASED AND HAD INSTALLED A 18Kw/ w/ ATUO TRANSFER SWITCH. THIS GENERAC GENATOR IS THE ABSOLUTE BEST PEACE OF MIND YOU WILL EVER HAVE. MY NEIGHBORHOOD HAS APPROXIMATELY 6 OR SEVEN GENERAC GENATOR INSTALLED ALREADY. IN TENNESSEE WHEN I LIVE THE WEATHER IS SO UNPREDICTABLE THAT ITS A MUST HAVE, NOT A WANT. EVERYONE I HAD TALKED TO RECOMMENDED THE GENERAC OVER THE OTHERS. I CANNOT BELIEVE HOW QUIET IT IS WHEN ITS RUNNING, JUST KNOWING THAT YOU WILL HAVE POWER WHEN THE ELECTRICITY GOES OUT IS A TRUE BLESSING. IF YOU’RE THINKING ABOUT GETTING ONE, GENERAC IS THE ABSOLUTE ONLY WAY TO GO. THE GUYS AT ALPHA ELECTRIAL CONTRACTORS LLC ARE THE ABSOLUTE BEST. THEY INSTALLED MINE AND DID A ABSOLUTE PROFESSIONAL INSTALL. KEITH GOFF, MIKE, AND THE GUY AT ALPHA ELECTRICAL CONTRACTORS LLC ARE THE ABSOLUTE BEST. THANK YOU GENERAC, AND ALPHA ELECTRICAL CONTRACTORS FOR A GREAT GENATOR AND A GREAT INSTALL EXPERIENCE

Items I find pleasing with this product: - neat, compact appearance - power - WiFi compatibility - Ability to power up on a biweekly basis to ensure readiness - Safety features - sensor technology to differentiate real outages from brown outs All in all, i'm very happy with my purchase.

It has been just over 12 months since our unit was installed. I have held out this long with writing a review until such time so I could witness a real loss of main power and the automatic switch and start/load sequence work. About an hour ago we had a lightning strike which knocked out power. I jumped out my chair excited (weird I know) but finally a real event. It started and loaded in between 15 to 20 seconds which was the way I wanted it and it is doing great. When the A/C kicked on, that initial surge caused a split second RPM drop, but that is to be expected. A year ago I was hesitant with such a large dollar purchase for "maybe" and today I have no regrets. Great product. Our dealer was Optimize EGS out of Scott Louisiana. Peace be with you

My standby generator was installed about a week or so ago. The other night we had strong winds that blew some branches down, breaking power lines that supplied electricity to our city. About 20 seconds after our lights went out, I heard our generator crank-up & start. A few seconds later, everything came back on. My wife looked out the window & told me everything in the community was still dark." That's so cool!" Was all she said. About 3 hrs. later, I heard the generator slow down, then shut off & seamlessly everything stayed on. It was great to find out so soon after the installation that we had indeed made the right decision & a good investment by purchasing this product & this model. It was up & running before I could have reached a flashlight. It made less noise than our A/C unit & we've already had our community association reps. tell us how nice the unit looks.

We just had it installed, so have not needed it yet. But it does give us confidence with as many power outages as we've had. I lost all my pond fish and my aquarium fish inside the house on the last power outage. As we get older we worry more about power outages, so this seems like a good investment.

This is a wonderfully looking brand new generator, I just wished it could run and generate electricity. I'm offered a five year warranty, but the service people say it will be 2+ weeks before they can get to it, and it will cost $250 for the first hour of diagnosis. No point in saying anything critical about the produce since you will not post a critical review. American quality is a thing to behold, and mourn.