Love the features offered. Mobile link gives me alerts that are important to me. Love the ability to check propane tank levels as well will be adding this feature next. Runs our whole house no issues at all. Noise level is about the same at a portable generator but when power is out noise isn't my main concern. Self test runs on quiet mode which is at a lower rpm and provides a quieter test and also conserves my propane. Top notch machine takes care of everything it self minus maintenance which is easy to do. I would definitely recommend this generator.

After last winter storm that left us cold and dark for several days we put a generator to the top of our home improvement list. Being old enough to know better we dismissed portable models that would have required frequent fueling and many extension cords. A semi-permanent model with manual start and transfer switch would work but again, as we get older the trips out side and to the basement could be hazardous, particularly in the dark. We decided on a "whole house" automatic model. Generac repeatedly came up as a popular option. Researching products I found they had been in this business for many years and had developed a scalable design with a range of power output. Reliability of a mature design is very good and was a high mark for us. There are several local dealers so service and repair is assured. The generator unit has high quality fit and finish, no tangle of canbles or ill fitting panels. The sound level during self test mode is less than my neighbors lawnmower. Suffice to say we are sleeping easier knowing the lights and heat ( or cool in Summer) will stay on.

I live in a rural area that has suffered multiple power outages during the 11 years that I have lived here lasting from a few minutes to almost 4 days in length. The Generac whole house generator gives me peace of mind knowing that I will not lose power for multiple days again, that my frozen food will not go bad, and that I will be able to continue to live independently. It was installed yesterday. The gentlemen from Raddant Electric Service in Shawano, WI who did the installation were attentive, provided excellent information, and kept me apprised of their progress. Well done!

Nice looking unit. Noisier than I though it would be. Install took longer than it should have due to installer showing up with out necessary parts on a Friday and then had to wait till the following Monday to finish. Once installed unit fired up promptly and the "simulated" power outage had the unit start and within a few seconds the house had power. Obviously won't know how well it really works until an actual emergency and hopefully it works as promised. Wi-Fi set up SUCKs big time. NONE of the provided booklets explain it properly. Finally found a manual on-line (by Generac) that explained it. Why wasn't this manual provided with the paperwork? Wi-Fi still doesn't work and I'm not entirely sure why? Weak signal probably. Unit also a USB capability to update firmware but again NO manual explaining how that might work.

We had the unit installed to replace an older outdated unit. This new unit was powerful and installed in 4 hours! We were hit by Hurricane Irma two days later and of course lost power. The unit cranked right up and provided the whole house with all the power we needed. It ran both large a/c units and the water pump along with everything else necessary to be comfortable. It runs very quiet for such a powerful unit. I recommend this unit with no reservations. It ran for three days straight before the power was restored. Life saver! thank you.

Our unit was put into service today. It tested out perfectly, and handled both of our home’s AC units running at the same time without flinching. Having this asset will be a great stress reducer during hurricane season and when Texas gets its occasional strong winter cold spell.

Great service - very professional. Jonny and Jared, service technicians, did a great job of installation. 1 Stop came very highly recommended and they met or exceeded the reviews. I would refer them to anyone looking for a back up generator. Baumie

Recently installed 22K generator on new residential construction and finalized hookup with electrician and plumber on July 1. When I asked if they were going to get it set up they both said they just install their part and said to call Generac. I called customer support this morning, July 2 and when I told this wonderful lady what I needed, she said we can do this over the phone. We registered the unit and she was very professional in getting the information and where to find it. I then went outside to the generator and she walked me thru the set up in a matter of minutes. She then reminded me if I need anything else, we're here for you 24/7. What a great experience and greater customer service. Hats off to Generac for this outstanding customer service representative.

This is a wonderfully looking brand new generator, I just wished it could run and generate electricity. I'm offered a five year warranty, but the service people say it will be 2+ weeks before they can get to it, and it will cost $250 for the first hour of diagnosis. No point in saying anything critical about the produce since you will not post a critical review. American quality is a thing to behold, and mourn.

Documentation received with unit doesn't match what you see on the screen on the control panel. Documentation doesn't match the online app downloading and setup process. Setup for the app is pure mystery. Something about choosing built-in WiFi, WiFi access point, or LTE. No explanation of what to choose. In the end, once I got connected there were no useful features that would require online connectivity unless I paid $50-$60 per year and even then, nothing essential to operating this thing.