Excellent System! During Hurricane Ida, we lost power on that Sunday afternoon, was restored Friday evening. System kicked on, was shut down daily to check oil, which it did not use a drop. Ran my house with no problems, even able to wash and dry clothes. Used double oven. My daughter and her son came over because they lost power as well, brought the food out her refrig and freezer to keep it from spoiling. One thing to note, system stayed relatively cool, unlike portable generators I have used in the past. So this unit should last a long time. Haven't got my gas bill yet, but I didn't have to go in search of gas or go out twice a day and fuel the unit, so that's a plus right there

Since the Generator was installed, we have not lost electrical power to our home .However, we expect the Generator to perform as advertised. We were surprised at the number times the installer had to come back to get the Mobile Link feature operational. All in all, we are very pleased with the price, product and warranty.

I recently had 22kw unit installed. All is good but have not suffered a power outage yet, only a couple of simulated outages during acceptance testing. It is quieter than expected. I am not happy that remote monitoring is available only thru cell phone connection and not thru wifi. We cannot get cell signal here like many generator users in remote areas. What were their engineers thinking?

The wiring connections were mislabeled so the electrician had to spend hours with product support to figure it out. It actually came from the factory with the control wire connection points mislabeled. This additional time really increased the cost of the install. This 24kW doesn't run my tools as well as the 7kW Honda I had. Never should have switched to a Generac that is rated with 3 times as much output. Never get Generac'ed again.

I have not had this generator for very long. The only thing I can state is with the cable designed to be used with generator the installation was very straight forward and went very easy. The most difficult piece was the cable was not very flexible in cold conditions. More will follow as generator gets used.

The Generac Generator looks good, test good, is waiting for the first power outage to see and feel how it works. The installation time was acceptable. It was more expensive than necessary for all that I had to do to get area ready and the calling, etc. I had to do to get gas meter checked and upgraded in the installation process. BUT it is done. I pray that it works efficiently and long term and that Canter does a good job of monitoring and maintaining its operation.

The installment team were absolutely AMAZING! Very professional and kind. They all worked extremely well together, I never heard any foul language but laughing and enjoying each other as they worked together. They were all concerned that we were satisfied. Their work looks very nice, neat , and very clean. We highly recommend them.

I have researched your product with known owners of several years and have found every on to be very satisfied with its performance. So when my neighbor had theirs in stalled On her referral I made arrangements to have one installed. I am confident it will serve me well.

It is a nice feeling now not to have to worry about outages. just too old to fight portable generators and have to find fuel for them. a very nice looking unit, quieter than my old unit. installation was very professional. would highly recommend to anyone.

The woman owned company/dealer installed a Generac 14KW Guardian with WiFi and Surge Breaker. The install team were very knowledgable and friendly. They demonstrated great attention to detail and ensured the install was done correctly. I live in a high wind area, so having the generator provides peace of mind. My Dad who was in the electrical wholesale business for over 66 years swears by Generac for the quality of their product and their customer service. I've already referred several friends to the dealer.