They just installed today .. The installers were hear as scheduled and went right to work .. Knew what they were doing .. Was only without power fir maybe 20 minutes during the hookup. Generator started right up ... Just knowing we won't be without power during power outages gives me much peace of mind ... Happy with the generator ...

Just had it installed today 5/15/18 and very impressed with the way it's constructed the contractor was honest and professional he accidentally delivered the wrong size generator which was a 22kw which he originally recommended a 16kw but he said 22kw is better but it cost more but he worked it out where the monthly terms would be the same I would just be paying 4 months longer after the 36 month term,He explained how everything worked.

This 14 KW Generator was installed on 12/8/21 by (3) installers with completion after about 6 hours. The installation looks professionally done. The generators WiFi module was connected to my WiFi and a simulated outage was successfully completed with the generator automatically being energized. The simulated outage was recorded on the Mobil Link 'Status' page. The Mobil Llnk App was showing a 4 - 6% signal strength. Three days after the installation, we had a 40 hr outage due to high wind and the generator performed flawlessly, but the WiFi Mobil Link, not so good. The operation of the generator during the actual outage was not recorded on the Mobil Link status page. I checked the signal strength of several of my devices at the generator site and they all picked up a full signal in comparison to the generator WiFi Module's 4-6% signal. A subsequent call to the installer resulted in my being redirected to the Mobil Link 855 number with a request to pass anything I learned back to the installer for their education. The first call to Mobil Link concluded with a recommendation that I needed one of their recommended WiFi extenders because the generator WiFi Module doesn't work well with dual band WiFi systems such as the GoogleNest mesh system I have. After purchasing and installing a TP Link N300 extender, I upgraded my signal strength from 6% to 20% for the WiFi Module and with a recent update to the Mobil Link app increasing it to 28%. Since this was still well below the 40% signal strength that is recommended in an article at the Mobil Link Tech Support website, I called their Mobil Link 855 number again with my previously opened case number and was told they didn't have any further recommendations to improve the WiFi signal and 28% was probably good enough to avoid disconnects. I think this should have been a turn key installation with the installer assessing what is existing at the proposed installation site, quoting what is required to make the system work as recommended (including the WiFi Module) and then assuring it does so when the installation is completed. I think there needs to be a WiFi antenna external to the generator housing, but apparently Generac doesn't yet.

Kevin from Larrison Electrical came out and went through what product would work best for our home.The unit was installed about a week earlier that expected,the install went without any problems,installers were experienced with there aspects of the job,cleaned up after the job was complete and went through how the unit worked and test run it. Thank you for such a great experience and I would use Larrison Electrical service any time.

I have only had this generator for 3 months but it has already worked flawlessly during a 90 minute power outage. I got the cold weather kit (Chicago winters) and the mobile link app which sends status updates to your cell phone/tablet/pc so you can check on status while you are away from home. Just make sure you hire a professional who has good reviews for installing these since there are some complexities. I also had the gas company install a larger meter since in the winter with furnaces running there would not be enough gas volume to power the generator and two furnaces simultaneously (just a phone call and $100 to gas company). Generator looks good and runs more quietly that I expected (about same level as a lawn mower). After incurring $20k in water damage from a recent storm when the sump backup battery ran out of power (18 hour outage) I thought this would be a good investment.

We live in a cold climate and now that we are old it can be dangerous in sub zero weather to be without power. The last storm we were out 5 days which also means no well pump no water. Huge expenditure with the cost of install for old people. I have not been able to get the wi-fi remote monitor to work as I am not tech savvy, do not understand what they are asking for to be able to follow the instructions, nor can I climb thru the snow banks to get at the generator itself.

I was very surprised at the looks, features (of which I have to admit I don't use all of them) and quality of this product. The most surprising was how quiet it is. I am lucky I haven't had an emergency to use it in but the set-up test went very well. Everything was covered and the unit was very quiet. When the weekly test kicks in, I really don't hear it unless I am in one particular room in the house. Then it is a hum similar to a bathroom exhaust fan in the next room. The unit is only about 1 foot from the house! I would recommend this product to anyone!

Purchase a 22kw guardian recently. Everytime we get out power would have too drag out power cord too hook up portable gen just to run the frig and freezer. This product will pay for itself in the long run not having to worry about loosing food and still be comfortable in our home. Waiting too get more information on the prw cell pack may add this too my system later. If u don’t have Generac it will be worth it

Inspired Electrical installed out generator which was finished today. We were told what would happen each day and how things would proceed. They cleaned up at the end of each day. Prior to the inspection they were here early, made sure everything was cleaned up and ready to go. After the inspection Blake went through the whole operation of the system with us. My plumber/electrician told me he thought the company did excellent work. All in all a great experience.

We are in our seventies, retired, spoiled with our toys and acutely aware of our potential for health and accident issues. We live in a hurricane prone region. Although, the generator is new and a long term review would address reliability, these thoughts are provided. This generator provides whole house power allowing us to get rid of several devices such as portable generators, lighting and coolers stored/used during power outages. The phones work, CELs charge. We no longer have to buy ice, buy and store gas, move coolers, hook up lighting, wire the frig./freezer to a portable generator and the TV works. It is not only a power source, it is a reason to get rid of several potential safety related functions during outages that we no longer need to accomplish at our age.