Installed 3 years ago and it has performed flawlessly. 1 hurricane and numerous thunderstorms, I have about 400hrs runtime on it. Very easy to perform annual maintenance yourself. Mobile Link gives you all the details when you need it. Be sure and setup the weekly Exercise - 5 minute run.

Unit was installed on a Wednesday. Runs on LP. Had a monster storm on the following Monday. Lost power for eighteen hours. Generator kicked right in and we didn't lose a second of power. Amazing. Ran smoothly and quietly the entire time without one hiccup and only used about 10 gallons of LP. So glad we had the unit; well worth the purchase.

After a rare deep snowstorm in our part of Texas where we lost power completely for 3 days, we knew it was (past) time to install a backup system. We called the Malek Service Company in College Station, Texas at the recommendation of a neighbor who had purchased one of their systems. I give this company my highest recommendation for prompt response to inquiry, prompt installation, great explanations about the operating procedures and features of the generator, and friendly and expert service personnel. The unit runs perfectly and can power our whole house. No more worries about power outages, freezer meltdowns, or freezing (or blistering) in-home temperatures. We could not be happier.

We are in our seventies, retired, spoiled with our toys and acutely aware of our potential for health and accident issues. We live in a hurricane prone region. Although, the generator is new and a long term review would address reliability, these thoughts are provided. This generator provides whole house power allowing us to get rid of several devices such as portable generators, lighting and coolers stored/used during power outages. The phones work, CELs charge. We no longer have to buy ice, buy and store gas, move coolers, hook up lighting, wire the frig./freezer to a portable generator and the TV works. It is not only a power source, it is a reason to get rid of several potential safety related functions during outages that we no longer need to accomplish at our age.

Great to Have Some PEACE & SECURITY in your Life, knowing you have Power Available 24 Hours a Day, No matter what Mother Nature Sends your way, ALSO If you live in an Area where the Power Company has chosen to Cut power off during wild fire season this will keep All your House Appliances Running and your Home Functioning Normally, whether you are Home or Away at the time of Outage, The Transfer Switch makes it is All Automatic which is truly Awesome Hoping for many years of Trouble-free operation

We had a 22KW / 200 Amp Generac generator installed. All inspections have been completed and it was turned on by Logan Electric and activated today. WiFi connections were activated. We are glad to have it active and ready for use when needed. The unit is attractive, quiet well designed. Logan Electric in Winston-Salem, NC did a great job with the installation - beginning to end.

Had this installed last week right before Hurricane Irma came thru Florida. Was the only house in neighborhood that had power thru out the entire storm. Had AC, hot water, stove and all lights and outlets working. Even had pool pump running. (All other pools in neighborhood turned black or green) Had neighbors plugging extension cords into our outlets to run Refrigerators and a neighbor running his wife oxygen machine from our house. Best investment we've ever made. All my neighbors now have my installers name and number and i'm sure they will be calling!!!!

Installation was a 2-day affair as wiring and gas plumbing couldn't be completed on Day 1. Price reflected in literature has little bearing on total price, once add-ons are counted. Product appearance is acceptable to the neighborhood HOA rules, but the cover has a degree of concavity that tends to hold some rainwater. Otherwise looks and performance so far is excellent. Durability remains to be determined.

I live way out in the boonies and we are usually the first ones to lose power when it happens and the last ones to get it back, so having the peace of mind that no matter the time or conditions this beauty will come on and keep my house warm or cool as the seasons determine is money in the bank.

The only reason I gave four stars is, we have not had to use our Generac since it's been installed. Though I'm sure it will perform as it should. The test run that Samual (crew leader) did was very precise with lots of information on how it should work. Mathew was an all day crew worker and didn't leave until the job was finished. The actual unit has a very clean line look, which doesn't make it unsightly. Thank you Holly Electric, for the ease leading to our installation date.