Purchased your 10,000kw unit a year ago through Home Depot and was installed by electrician recommended by Home Depot. It was very expensive having new panel put it, etc. In the past year it has come on about 6 times and has worked well. During last ice storm noticed it was loud and sputtering snd seemed like it was ready to stall out. Propane tanks are full. This morning with Nor’easter it came on but sputtered loudly and ran unevenly and sounded like it was ready to stall out. Ran outside to shovel around it to make sure it was clear of snow. Furnace and lights kept dimming as it sputtered. Disappointed to have problems so soon. I will be paying this off for a couple more years so needing somebody to fix what is wrong is discouraging so soon after purchase. Cannot recommend this product if these problems persist.

Well our Generac 22K generator is ready every second every hour of everyday 24/7 peace of mind. Completely satisfied with our generator, comes on once a week for 10 min to do a self test, great feature. We did lose power this winter season and just like generac said the unit will kick on in 10 seconds. Restored power to the house!!!! At that point I said it was worth every penny. GREAT GENERATOR= HAPPY CUSTOMER RAY

We were having numerous power outages and with my wife using medical equipment through the night. I would have to get up and start up my portable generator. The installation went rather smoothly with the contractor we had install it. We have during twice during outages. We couldn't even feel the transition of power. It is a great comfort just to know that it is there and ready for any catastrophe. We choose to go with the new 22's unit.

We have had our generator for 2 years now. Installed when we built our 5200 sq ft house. It's only been needed for a few small outages lasting no more than an hour. Well, far East TX here had a massive wind storm rip through our area overnight, causing over 200k people to be without electricity for days. A good portion have been restored. We haven't been so lucky because we are so rural. Not to mention upper 90 degree temps, with 99% humidity, and feels like temps over 110 daily! With that being said, we are on day 6 (of many more) of running our Generac. Only shutting it down every 24 hours to cool and check fluids. Now for the goods! It is running 2 HVAC systems, sub zero double fridge, 4 chest freezers, 2 stand up freezers, and 6 ceiling fans consistantly. Not only that, but we can use the microwave, blow dryer, water heater, dishwasher, washer, dryer, ceiling lights, and many more things without it bogging down. Of the two years we have owned this, I am more than impressed, and very thankful we chose to install this on our home. Thank you for creating such a wonderful product!

After considering purchasing a stand-by generator for several years, my research led me to Generac. It is a quality product that requires minimal routine maintenance and provides great peace of mind. I will definitely recommend Generac to my friends and relatives.

My Generac was just installed on 1/13/2022. I have not had a power outage since then. It has run its Self Test as scheduled. I now have peace of mind. I live in a suburb of New Orleans and lose power due to hurricanes and other storms. Just lately, we had to evacuate for Hurricane Ida. We were away from home for a week hoping that we would see power restored. When we returned home we did not have power yet. The house was very hot and it was another ten days before power was restored. It would have been great to have my Generac at that time. Hopefully future hurricanes will be easier to deal with.

We live in a remote location and our home is primarily all electric. We wanted a solution to be able to keep the house running like normal, even if we were away for extended periods. This model gave us the ability to not worry about what would and wouldn’t work during an outage. We already had a short few hour outage and everything worked like normal while we were away. We only knew there was an outage because the neighbour texted us to say our generator kicked in and all was good. Now that is peace of mind!

Why did I pick a Generac Standby Natural Gas generator? There are many reasons. First, I purchased my first 15 KW Generator Standby Generator, Model 04760, in 2005. It has been through many power outages over the years and has come on overtime. Secondly, this year with Hurricane Irma, we lost power for over 60 hours and my Generac Generator worked continually with no problems. I had AC, lights, refrigerator, stove and everything else while most of my street did not. Could not ask for a more reliable unit. Thirdly, having Natural Gas to the generator provides the needed fuel without refilling anything tank. Fourth, the Automatic Transfer Switch worked just like it was design to do. This is some of the reasons, I had a new Generac 22 KW generator installed this past week. It quieter when running and Exercise Timer provides the necessary exercise of the generator on a week cycle. This is great for the unit living near the beach. Also, the new Hurricane pad is great for us that live in Florida. Could say more for the wonderful Generac Standby Generator. John Hilliard

After more than ten years' experience with our reliable 8 Kw Generac that met our basic electrical needs, we realized that it really didn't make a great deal of sense to have a backup generator that couldn't power our central air and our electric range as well. With that in mind we contacted our (outstanding) local Generac sales and service outlet to obtain a proposal on a unit that would meet our needs. Our sales rep, Ian advised us that our needs would best be met with Generac's 22 Kw Guardian with whole house transfer switch, which we had installed last Friday. The installation was done professionally and expeditiously and, almost as if on cue, we had a two-hour power outage overnight of the second day after installation. As the weather was quite warm, the central air came on during the outage, and while the a/c's initial startup load did cause a noticeable momentary increased load on the generator, it was well handled and we were glad we had followed Ian's recommendation for the larger unit. As we have been pleased with the performance of our previous Generac we are looking forward to having the added capacity as well as advanced features of our new Generac and being secure in the knowledge that future power outages will have minimal impact on our overall comfort and safety.

We just fired up our new Generac backup generator. I was extremely impressed with the unit and it’s performance. It handled the entire home without any issues or struggles. I would also like to thank R3 Hardware Honesdale Pa and its employees. They have been tremendous throughout the entire process. They are knowledgeable, efficient, professional and extremely helpful and friendly!!! I would also like to add a special mention to Beth for coordination, scheduling and Walter for the installation!!!! They were both amazing and made this a very enjoyable experience!!!