Recently had Generac Gaurdian series generator installed to replace older generator. The purchase and installation process was an outstanding experience.Karriker Electrical Service (Salisbury, NC) were tremendous to work with. They were knowledgeable, came when they said they would and did what they said they would do.(unusual for our community!). The removal of the old system and installation of the new went without a hitch. I would highly recommend Karrikers! That being said, dealing with the Generac Company has been less than satisfying. There have been ten minute waits while trying to reach a person on the phone. The process for applying for the ten year warranty would not work for me. Mobilelink has not worked for more than 48 hours at a time (even with a 60-70% indicated wi-fi signal). I can only hope the generator is more reliable than the company has been so far.

We live on a farm and having electric is a necessity to run our well for water for our 40 plus Boer meat goats. As we are aging we were looking for a "hands off" power source to keep us in power. We were using a portable generator. This generator did not run our well to supply water for our goats. So we had to haul water from another water source. It was also labor intensive to continually add fuel. We are now very relieved to know when the "lights go out" the "Generac will go on". We are extremely pleased with our Generac Guardian 22kW generator.

So far- so good. I haven't needed it yet, but knowing it is there if I ever do gives me peace of mind. It took a long time to schedule installation in my area due to a backlog, but they did a great job (except for not leaving me the key, but I was out of town when it was installed) and it looks great. Too soon to really comment on overall quality, but the weekly exercise and online connectivity work as advertised. For the money, I don't regret my decision for one second.

I knew about the Generac reputation and was recommended to AQM for purchase and installation. The installers certainly practiced the past rule of customer first which today seems to be the exception. I would not hesitate to recommend Generac and AQM for the above reasons.

Had it installed last month and although we haven't had to use it yet, and hope we don't, it's been doing it's exercise every week and reporting to our phones as expected. We live in a rural area so power outages are likely to be lengthy if they occur. Nothing like peace of mind with this unit.

We live in a small town farming community. We have had high winds, fire and snow storms that have disrupted our power. The power company is usually pretty prompt getting service back on. The longest we have been without power in the last couple of years is about 9 hours. My husband is now on fully time oxygen and relies on power to run his concentrator. The generator is a safety net but most of all peace of mind for my husband.

Seems to be an excellent product with great features. Real test will be when we have a power outage, but I really expect that it will perform as advertised. The installers, TEW Electric, were very professional. They kept me appraised of every step of the process, showed up on time and when agreed. They were very informative on when and how to operate and maintain the unit after installation. I couldn't ask for better service.

I live in Southern Ontario, Canada, where the winters can get chilly and snowstorms are frequent. With all the talk in the media ref massive Grid Outages, I decided to have this model installed. As I live alone, I have no problem powering my whole house, if required. I do have Natural Gas: Furnace, Hot Water tank, Fireplace and BBQ; the Genny also runs off of Natural Gas. The install team was friendly and very professional, and their work was neat and tidy. Although I have not had any outages yet, it does give me peace of mind...

Our new generator had only been installed for two weeks to the day when our power went out due to a wind storm. The generator kicked right on and stayed on until the power company restored power. Thunderstorm season will be here soon and knowing that we have our Generac generator is certainly comforting!

Our local dealer, Long’s Air Conditioning of Avon Park, Florida, is well known for superior service, excellence in customer service and expert installation. After 10 days without power following Hurricane Irma, we made the decision to finance a Generac installation and got on their install list. We were willing to wait for the quality of their work and the superior product offered by Generac. The owner, Kenny Long, and his team arrived just after 7:00 a.m. and by noon our system was installed and every piece of sod replaced, every bit of dirt cleaned off and we were up and running. The peace of mind is well worth the expense as the head of our household is a First Responder with Emergency Mgmt. and will be on duty during major storms. We will be ready next Hurricane season!!