We thought the process to install gas and electric and the unit itself was well thought out. When running, we were surprised it was not as noisy as we expected. It looks good positioned behind shrubs to cover it from view. Nice tall slab to mount it on takes away any fears of flooding affecting unit. I recommend the Generac unit. I now feel secure I will have power in case of freeze or hurricane.

We just had our start up for this unit. Everything went very smoothly. It is so nice to own a product that is built completely in the USA, it is not often you find this. We now have peace of mind knowing that we will have power going forward and not worrying about rolling blackouts anymore.

Seams to be a good item, however support stinks. I tried to download manual and spent over half an hour searching for it and came up with nothing. Tried by serial number and by model number. If you want to see complicated, go to Generac web site Do not bother to try to register the generator. Tried to, and after over an hour seeing Processing Please Wait on the screen I gave up

The generator was installed within 1 month of the initial sales meet. The project coordinator made the process completely painless. Everything was included except for the Propane hookup/install which we took care of. Generator is exactly as advertised!

Our 22KW ran for 7 days straight after hurricane Irma. It used a little oil and we had a big NG bill but my family had power. The power company did such a poor job in west Florida with their vegetation management. Many overgrown trees took down all the power lines. The generac kept things as close to normal and comfortable during and after the storm. Thanks!

The company that installed our unit has a long standing reputation of good service and satisfaction. Appearance of unit is attractive and blends into the local enviroment of the neighborhood, running noise of the unit is minimal . Cost of the unit was comparable or better then other manufactures that we investigated. Availability of our unit fit the time schedule of our lifestyle

PROBABLY ONE OF THE BEST IDEAS / PRODUCTS IN THE LAST TWENTY-[20] YEARS. RELAIBLE, EXCELLENT FEATURES AND TECHNOLOGY AND BEST OF ALL PEACE OF MIND FOR THE ENTIRE FAMILY DURING SIMPLE POWER FAILURES AND/OR ADSVERSE WEATHER CONDITIONS.... GO GENERAC!!!

This is our third Generac generator for a good reason. Their units simply work, and work well. Our last Generac generator made it through a hurricane and ran for three (3) weeks straight. We felt very comforted knowing that it worked so well, and g-d forbid we need to rely on our generator again, we know our newest Generac addition will be there to carry the load.

This generator and transfer switch are great. I purchased and installed myself. The guidance in the manuals is great. Granted, you do need to know how to do electrical work and gas piping correctly and safely. I called for assistance getting it connected to wifi and the representative was very helpful and polite. The system then started up and functions perfectly. Very satisfied.

We have had our generator for 2 years now. Installed when we built our 5200 sq ft house. It's only been needed for a few small outages lasting no more than an hour. Well, far East TX here had a massive wind storm rip through our area overnight, causing over 200k people to be without electricity for days. A good portion have been restored. We haven't been so lucky because we are so rural. Not to mention upper 90 degree temps, with 99% humidity, and feels like temps over 110 daily! With that being said, we are on day 6 (of many more) of running our Generac. Only shutting it down every 24 hours to cool and check fluids. Now for the goods! It is running 2 HVAC systems, sub zero double fridge, 4 chest freezers, 2 stand up freezers, and 6 ceiling fans consistantly. Not only that, but we can use the microwave, blow dryer, water heater, dishwasher, washer, dryer, ceiling lights, and many more things without it bogging down. Of the two years we have owned this, I am more than impressed, and very thankful we chose to install this on our home. Thank you for creating such a wonderful product!