My husband and I recently had the 22K Guardian home backup generator installed and we are extremely pleased with it and the dealer that installed it was very professional with us from the time we contacted him until the installation was complete. The peace of mind is worth every penny.

We needed a backup generator for our home, and when the power was out we were happy to hear it hum. However, after the first use of this product it broke down and the wires were fried. After consulting with customer service, they said the warranty wouldn’t cover it, they blamed lightning for causing the problem. Then they sent a bill to cover the diagnostic cause even though we already knew what the problem was. I would not recommend using their services at all, unless you want poor quality coverage and usage.

We purchased a 14KW model generator and automatic transfer switch with distribution. Install and electrical was DIY while the gas connection was contracted. Coordination with an existing solar power system was accomplished and fully tested under load. The system is now standing by exactly as desired and fully inspected.

I travel frequently for work and having a Generac Guardian gives me the peace of mind to know that my family will have power while I'm away. The generator itself is compact and sits to the side of my house out where it is not easily visible. Overall, I'm very happy with this product.

Works as advertised.. Power went off and a few seconds later the generator comes on and powers the entire house. We are able to run both our central AC units while simultaneously running the washer/dryer, two refrigerators, pool pump, and various lights, fans, T.V.'s, computers etc with no interruption..

What a joy it was to meet such a knowledgeable, polite and caring crew. Their manerism was highly noticed, their uniforms represent the company well and for their work performance it spoke for itself and the crew went above and beyond our expectations. We would highly recommend them to anyone.

Mike S. in Washington MI My 22kW whole house generator was installed in September, 2016. I live in an area where the power goes out from time to time. We have a well and with my travel schedule our Generac generator provides me peace of mind they will never be out of power. I would highly recommend this product. The local installing contractor did an excellent job in coordinating all aspects of the project from estimate through final inspection. This was one major project that went very smooth.

Just got this 26KW installed and operational today. We are happy with the test that was done with it and hope will all luck that this will never have to be used, but we have lost many a refrigerator/freezers over time and in our new house we refuse to submit and surrender to mother nature and her moods. We are betting on this 26KW to do her job when called into action.

I decided to buy a whole home generator. After reading lots of review Generac was the clear choice. I called Optimize EGS in Baton Rouge, they came out and explained the process. The crew came to install a Guardian 22 kw unit. The were professional and did a great job with the entire process. We ran a test run after the install. I am now prepared for any outages now! No more one month outage after hurricanes!!!!

We have just had our whole house generator installed. The local company that installs and services your product is fantastic. They made the process very easy and our minds are a bit more at ease with the potential for winter storms and other causes of power outages. Thank you.