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Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator
4.7 out of 5 stars
stars
641 ratings641 reviews
  1. 5 stars82% (528)
  2. 4 stars14% (89)
  3. 3 stars1% (9)
  4. 2 stars0% (2)
  5. 1 star2% (13)

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Showing 471-480 of 641 reviews
Nov 11, 2024
Tiffanymw
1 out of 5 stars
1 out of 5 stars review

Crap

Do not but this washer unless you want to spend endless hours trying to get it to spin out. Don't worry it won't, it doesnt matter how the clothes are arranged or the load size. I changed the tension bars didn't work, leveled it, recalibrated, nothing works. Only had it 3 years, and from what I've read I am not the only one to have this issue.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from Samsung Care

Greetings,  We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link for a YouTube video for troubleshooting steps for your washer that won't spin. What to do when your washing machine doesn't spin | Samsung US. https://www.youtube.com/watch?v=0D13Fhc07hQ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147663338) to help our team pull up your information when you message us. Thank you. -Ricardo

Feb 1, 2025
SpykeMangla
5 out of 5 stars
5 out of 5 stars review

Samsung for the Win

[This review was collected as part of a promotion.] Samsung Washing Machine Review After my previous washing machine gave out after only a year, I decided to go with a Samsung model in hopes of better durability. So far, I’m impressed with its performance. The washer is quiet, efficient, and offers a variety of wash cycles to suit different fabrics. The drum is spacious, making it easy to handle large loads, and the spin cycle does a great job reducing drying time. I also appreciate the smart features, like Wi-Fi connectivity and notifications, which add convenience. Installation was straightforward, and the build quality feels solid. Hopefully, this one will last much longer than my last machine, but only time will tell. Overall, I’m happy with my purchase so far and will update if anything changes!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Apr 29, 2024
angelmeris47
5 out of 5 stars
5 out of 5 stars review

Smarter and bigger

[This review was collected as part of a promotion.] Pictures of this washer do not convey how much room you have to fill it. I did not know how much time and money this machine is saving us compared to our old 15 year old washer until we used it for a month. The amount of money we save in water was very noticeable on our bill. This washer saves you money by adjusting the amount of water by weighing your clothes. You no longer have to tell the washer how big your load is. Which means no wrong setting and no wasting water. You still have the option of filling your washer with more water if needed. So you are not missing out old time settings. You also have the option to quick wash your clothes in under 30 minutes. A typical wash on the washer is over 1 hour. So cutting your time in half saves you time without sacrificing cleanliness. It did not make sense how most dryers have a bigger capacity than some washers. Now having a washer that matches your dryer capacity is great since you can dry one huge load and save energy. Finally a huge capacity washer that matches almost all dryers capacity. Integretion with Alexa is another small and helpful feature I did not know I was going to like. When paired with Alexa it will announce when your dryer is done. This is a great feature since we have our washer on the second floor and being downstairs we would have to guess and make a trip upstairs to check on the washer and see if it is done. This is very helpful in a house of teenagers that will forget they had a load washing. Now we have Alexa to remind them to dry their clothes. No more wet clothes than need to be rewashed because someone forgot about their load. All these little things add up in save our family time and money. And this is what makes this washer a great investment. The money saved compared to an old dumb washer is an expense that is justified.

Review from The Insiders
Helpful?2FXODI19P7A913632055258
Mar 26, 2024
alexandrubv
5 out of 5 stars
5 out of 5 stars review

Awesome product, huge capacity

[This review was collected as part of a promotion.] We were looking forward to our only missing Samsung product in the Smart Things line! The washer! We got it delivered and not only that, but they installed and hauled away the old washer. Perfect service! We have been using the Smartthings app environment since it came out, our internet hub is Smartthings as well as everything electronics, appliances and gadgets, Galaxy phones, earbuds, range, dryer, bespoke fridge and dishwasher, laptop, smart power plugs, we even replaced the internal hard drives on all laptops with Samsung SSD. Now, back to the washer... It has a huge capacity, we can never fill it up, but that's a plus. It came with all the pipes needed for installation, it only took a few minutes. Once powered, I opened the Smarthings app and it was found right away and included in my other home appliances. The product has a multitude of programs and since we didn't have it for so long, we only used a few so far. Since I wear daily white dress shirts, I was impressed with the "whites" function, but "normal" and especially "super speed" come in very handy. Clothes are coming out extremely clean(how else:) and overall we are very impressed with the performance of the product. A big plus, since connected to the Smartthings app, I never forget again to remove the clothes out at the end of the wash, since I get a notification on the phone once is done. Overall, another great quality, performant, and innovative product from Samsung!! Couldn't be happier and we recommend this product to anyone in the market!

Review from The Insiders
Helpful?2FXODI19P7A913632055258
Mar 26, 2024
jmorris555
5 out of 5 stars
5 out of 5 stars review

Love my Samsung Washer

[This review was collected as part of a promotion.] My new Samsung Washer is so much more than I was expecting. I love the sleek design and the console is out of this world . The day it arrived I was so excited that I did three loads of wash immediately. The washer runs much more quieter than my old machine and has many more options. I can even wash my large comforters in the machine with room to spare. My favorite part is the Smart Control, which allows me to control the washer thru my cellphone and let's me know what stage the wash cycle is in and how much time remains until the load is done. The only drawback I have is, the tub is very deep, so I have to lean over and into the washer to remove the clothes , but that is a small price to pay for such a fantastic washing machine. The clothes come out clean and damage free, since there's no agitator to get wrapped around.

Review from The Insiders
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Sep 9, 2024
Jaybee412
4 out of 5 stars
4 out of 5 stars review

New technology we'll worth the money

[This review was collected as part of a promotion.] I purchased the washer without an agitator. It has been a quiet machine. The technology has improved from my previous washer. When the washer completes it's cycles, it plays musical tones to indicate it done. I had my previous washer for 13 years and it was a noise maker. The different types of washing modes are very innovative.

Review from Samsung US
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May 2, 2024
Sschwebler
5 out of 5 stars
5 out of 5 stars review

Getting Smart with washing clothes

[This review was collected as part of a promotion.] We just received our washing machine, and cannot begin to express how happy we are with the unit. Albeit a bit taller than expected, a step stool may be needed for our kids that help with laundry. From the see through window, to the built-in stain washing spout, to the generous amount of smart features, this washing machine will make families happy. Connected to WiFi and the Smart Things app is a breeze, and it makes it easy to get notifications when the wash cycle is complete, as well as program specific wash cycles for a variety of clothing/bedding options and more. We have finally entered the 21st Century with smarter appliances, and we welcome it.

Review from The Insiders
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Apr 18, 2024
dwhittaker
3 out of 5 stars
3 out of 5 stars review

Smarter and better?

[This review was collected as part of a promotion.] The Samsung washing machine is sleek looking with a slanted tinted top. The interior is stainless and has an agitator. The size is just right. Not too big or small and will hold the right amount for a load of laundry. It seems to be quieter than older versions. The machine runs smoothly, and is quiet. There are good upgrades and improvements that Samsung has made. Such as more plastic and less metal that'll rust out in the machine. Quieter and a smarter machine. The smart function is spectacular. The smart things app will connect your washing machine to all of you Samsung devices. You can check the progress of the load that you are washing. It'll alert you when the load is complete. The washing modes in my opinion are not an upgrade. For being an energy efficient machine there are no more eco, towel or a cold only modes. Plus the time of most modes on average are about an hour. Add an extra rinse and that is another 34 minutes. If your using the Heavy duty mode it'll run for an hour and 34 minutes. These modes seem inefficient and excessive to me. But on the other end a quick wash will take 31 minutes. All in all this washing machine is average and decent for the price.

Review from The Insiders
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reply from SEA Care

Hi dwhittaker,  We are glad to know you are satisfied with the function and features of the washing machine. Should you need more assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147060098) to help our team gather your information. Have a great day. ^Charles

Apr 17, 2024
ihana80
4 out of 5 stars
4 out of 5 stars review

Love my washer❤️

[This review was collected as part of a promotion.] We recently moved into our home and where in need of a washer and dryer. This washer is so roomy inside and love the technology. I'm not going to lie at first I had trouble figuring out the settings but the ability to manage your loads through an app made things so much easier. It's a set it and forget it until you are reminded that you were washing. It's great! The warranty is great! I use to have an LG front load washer and loved It until it went out after 6 years and the parts were no longer available to fix. Highly recommend this Samsung washer you won't be disappointed.

Review from The Insiders
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Mar 26, 2024
kitanaf
5 out of 5 stars
5 out of 5 stars review

Smart = Money and Time saver

[This review was collected as part of a promotion.] I did not know that having a smart washer was going to change the mundane task of washing clothes into something everyone at home would enjoy. This is a big boy of a washer that can wash a load twice as big as our old 15 year old washer could. It also so silent. The silence is unheard of. LOL. Our old washer was on the second floor and the vibration was very noticeable. We can tell when the washer was done when we had silence downstairs. This new Samsung washer it is totally silent. It is mainly due to the rubber feet that reduce sound. This smart washer connects to your WIFI and will work with SmartThings and Alexa. If you have echo speakers around your house you can set it up to be notified by Alexa when the washer is done. You can also be alerted every 30 minutes about a finished load in your washer. Very handy for individuals who are forgetful about laundry. We've all been there we load the washer and get preoccupied with the kids or other chores. Then when we realize there was a load in the washer and we have to rewash it again. This feature will save you time and money. The simple settings are a no brainer to use. It is just a knob that you turn to choose the type of clothes you are washing. The auto dispenser will dispense the detergent automatically. The washer will weigh your clothes and dispense the correct amount of water. No more forgetting to change the previous setting and having your clothes not wash properly. If you want to control more of the settings you can there are buttons for temp, spin cycles, rinse and soil. This washer does take longer to wash the clothes than my old washer but it uses way less water and less detergent since it uses HE detergent. I have no complaints when my water bill comes in and it is way less than my previous bill. If you are in a hurry and need to wash clothes fast it does have a quick wash button that will wash clothes in 28 minutes.

Review from The Insiders
Helpful?2FXODI19P7A913632055258